Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! ADD 10£

How can I add 10£ without credit card details please ?can I pay by Apple pay or transfer ?

Pay as you go

I rang today to top up £15 and chose the option for 25gb data, however I have received no data and I can't get hold of anyone on customer services. Does anyone have any suggestions? Thank you!

Charged twice for roaming voicemail

I was charged twice yesterday for voicemail roaming when all I was trying to do was get rid of the notification, didn’t even want to listen to the message. Can I get at least one of these charges back? Was £1.80 each time

Resolved! EE incorrectly threatening to disconnect my number due to a lack of chargable

Hi, ee are incorrectly threatening to disconnect my number due to a lack of chargeable activity. I last used the number to send a chargeable text messages in January.150 and the other numbers will not connect for some reason so I have been unable to...

validity of the number

I bought a SIM card in the UK. I activated it in the UK. I am currently staying in the EU due to work. What do I need to do to keep the number and not lose it? I only need it to receive text messages at work

Technical

Can any one tell me when I call 150 my credit is zero but on EE website site I have £ 7.10 credit

Resolved! Pay as you go credit

How do I use pay as you go credit for overseas roaming?

Resolved! fot top up

i want to top up.but your app is not working. how can i top up?

Access lost, including all credit on PAYG

I've been with Orange(EE) since 1998, but I recently discovered that my phone was disconnected from the network, and that my credit was zero. The reason given was lack of use. Fair enough, but stealing my credit is a bit below the belt!This is fine, ...

Resolved! Re: Abroad for long term and to keep EE number

Hi, I have a PAYG sim in the uk and am currently abroad for 1 year. I topped it up before I left and know I need to send a text every 90 days to deep it active. I have just bought a local sim in Bolivia and have lost my uk no. Ee have given me anoth...

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

Resolved! ADD 10£

Pay as you go

Charged twice for roaming voicemail

Resolved! EE incorrectly threatening to disconnect my number due to a lack of chargable

validity of the number

Technical

Resolved! Pay as you go credit

Resolved! fot top up

Access lost, including all credit on PAYG

Resolved! Re: Abroad for long term and to keep EE number

payg pricing

Sim

spending monthly limit pay as U go

SIM plan not working

can't use my credit as a pay as go costumer