Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 12170 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 7890 Views
  • 0 replies
  • 1 Helpful

greensenseview.com

Every time I open my browser I get a E E cyber security notification saying that connection to greensenseview.com has been prevented under a "threat securerf" heading. However, I have never tried to enter the greensenseview.com site. Is it posible th...

secure vpn startup

i have EE cyber security running on a windows 11 pc, whenever i try to start the Secure VPN i just get a spinning circle, and nothing happens. I am logged into my account.I have re installed EE cyber security and it made no diffeence.Any ideas ?

Resolved! Scam caller

Just taken a call on number 07384714*** from an Indian sounding male asking if I had experienced any drop if service locally from ee. Replied no, and he then proceeded to pitch a 30% saving to my bill, and would I be interested. My responce was send ...

Resolved! Scam guard query...

Would scam guard stop me from going onto an internal work site in which I need to be on my works WiFi?. Keep getting an error of null. Site is not reachable, or something to that effect. Phone is a galaxy s25 if that makes a difference 

aldo30 by Contributor
  • 67 Views
  • 1 replies
  • 0 Helpful

Tap2bill

Good afternoon all, I thought I might just add to previous topic on the above company making charges to your accounts without you knowing. I had a 56p charge on my account from text number 0149 4750 678 with reference number 60599. The reference refe...

Moggy56 by Contributor
  • 4832 Views
  • 22 replies
  • 8 Helpful

Resolved! Scams

I would just like to make people aware of 07741 number as these are often used by scammers.

Sed23 by Explorer
  • 142 Views
  • 3 replies
  • 1 Helpful

Resolved! Comlait

 I am writing to make a formal complaint regarding the serious security breach and blatant lack of support I received from your staff at the Ealing Broadway store. All of our data, including our bank card, has been leaked, so we suspect that EE emplo...

Constant scams calls from EE

Since changing to EE mobile I receive 4-5 scam calls every week always around 11 am, mostly from random UK mobile numbers or business numbers, every time they say we know you have an EE phone we are offering promotion etc. It's an endless barrage of ...