Security

EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Resolved! Did I just get scammed?

I got a call this morning 02080761103 claiming it was EE. I'm always aware of potential scammers, but since I just signed up with EE on Friday and got a call today claiming to be EE, I thought it might be legit.Initially I was hesitant, but they had ...

Resolved! Scam call

Hello there ive just received a call from this number ***96 claiming that my ee sim is being shutdown and there guna send me a BT sim card out I asked them what my name is and they hung up be careful people these vultures will try any trick in the bo...

Sage Gen for AI Agent Protection

Why can I not install Sage Gen for AI Agent Protection via Cyber security on my PC?

Resolved! Potential Scam Call

Just received a Potential Scam Call from 01753 935893 - Slough Code.Caller suggested that they’d be cancelling my SIM to send a new out due to service issues in my area.

Help! our business website is being blocked by EE's security/threat detection

Hi,I'm hoping someone can point me in the right direction. I look after the infrastructure for Team RH Fitness. Since 15 July, our main website has been blocked by EE's network security/threat detection, with a message saying it may host malicious ac...

Resolved! False missed calls

I am getting daily calls saying they have a missed call from my number, I do not know their number and have never made such calls - please advise

Resolved! Potential Scam - 020 3996 0884

Hi,Is the phone number 020 3996 0884 a verified EE service number?I had have multiple calls today from this number asking for personal details with the promise to reduce my monthly payment. Thanks

Resolved! Scam about SIM for 5G plus

I had a call from 020 3342 6641 saying they were calling from EE had a very strong Indian accent. I said it’s funny they don’t usually call from this number. She said this is a very important call are you okay to talk. I said sure. She said so now EE...

Resolved! False positive - Advanced Web Protect

An API we host for our customers is being blocked by Advanced Web Protect as of Saturday the 1st August.Please contact me urgently via direct message or email on this account.

Resolved! Unlocking content

Can you unlock me online to 18 plus please [Mod edit: added subject]