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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by • Former EE Community Manager
  • 13209 Views
  • 4 replies
  • 2 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by • Former EE Community Manager
  • 8444 Views
  • 0 replies
  • 1 Helpful

Resolved! EE sending me a new SIM? Scam?

Just had a call claiming to be from EE. Said due to “recent merger” I would receive new SIM in next few days but would retain existing number and nothing else would change. Then started asking for ID confirmation.Didn’t feel right so ended the call. ...

Donhay by • Visitor
  • 16210 Views
  • 24 replies
  • 9 Helpful

Resolved! Scam calls offering 40% discount

020 8252 59820191 510 140501342 832001had calls from all these numbers today saying they’re from EE and offering a 40% discount promotion, when they asked how much my last bill was, and since they were all Indian voices, I hung up; assuming it was fr...

dzl by • Visitor
  • 41286 Views
  • 98 replies
  • 28 Helpful

Resolved! Who keeps calling claiming to be EE

Keep getting phone calls from this Number07365398763claiming to be EE. Foreign voice and very difficult to understand ECEPT the bit where she says she is calling from EE. So I don't actually know why she wants. But I want to make the community awareT...

Is this a scam?

just had a call and an email from someone saying they are from EE prootions wanting to give me 40% discount off my bill as a loyalty bonus … great but then asked me for personal details …I refused and they offered to email proof of their identity an...

Joolie1 by • Visitor
  • 3699 Views
  • 10 replies
  • 1 Helpful

Resolved! 7726 Spam Reporting Not Working

I recently moved from Gifgaff to Spusu which is on the EE network. Since then, I've not been able to send spam phone numbers to 7726 like I used to. I get a red 'could not deliver' notification under the text. Nothing else on my IOS has changed so am...

Rhi1234 by • Visitor
  • 89 Views
  • 2 replies
  • 1 Helpful

Resolved! Scam doing the rounds again, offering 30% discount

Just a heads up that the phone calls offering 30% discount are doing the rounds again in 2026. Various numbers are used but the latest one on my phone is 07379205162, there's also an 020 number they use when phoning my shop. This is an Eastern Asian ...

Cori12 by • Visitor
  • 152 Views
  • 1 replies
  • 0 Helpful
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