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EE Upgrades: All you need to know

Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early.   How to check if you can upgrade?   Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...

Leanne_T by • EE Community Support Team
  • 71463 Views
  • 73 replies
  • 15 Helpful

Bill

I paid 700 pounds this morning due to what the bill says  I’ve posted back the iPad and should arrive on Thursday today. I’m on benefits and on a student  and disabled no one told me when I made the contract for I pad that this amount will came off  ...

Gaby25 by • Visitor
  • 35 Views
  • 2 replies
  • 1 Helpful

Where can I check 'credit' on my EE account.

Due to having lost my services for a few days recently I was told I would be given a 'credit' on my account. Is it at all possible I can view the 'credit' anywhere on my account please?Any help or advice would be most appreciated.

FiestaRed by • Established Contributor
  • 55 Views
  • 5 replies
  • 5 Helpful

Closing account

Hi, I’m hoping somebody may be able to offer me some advice. I currently have a mobile plan and a broadband plan through my ex partners EE account (it is in their name but it is my name on billing and I have always paid). I do not have any contact wi...

EE broadband account

Over the last week my broadband account has disappeared from my EE account on app as well as on online.Had an email today stating that my broadband statement was ready to view.To VIEW where is the problem.It seems to have vanished into the cloud!!!!A...

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