All discussion around anything related to EE billing or contracts
From 5th July, you may see an increase in prices of some international calls from the UK within certain add-ons. All customers affected by this change have been notified by SMS message EE remains committed to offering value for money and customers ...
We’re sorry that you’re thinking about leaving EE. Before you decide, we recommend checking what offers are available to you. As you may have access to exclusive offers: If you’re in the last 100 days of your contract, you can upgrade to the late...
Time for a new phone? Here's how to check if you're due an upgrade with EE or would like to upgrade early. How to check if you can upgrade? Log in to the EE account or EE app to view when you can upgrade. Text UP to 150. You'll then get a text me...
Is there anyway I can see my call log for the past 3 months?
I’ve been on the phone all night to upgrades & customer services. To be told after over 25yrs of being a customer (previously with T-mobile before merge) with two lines, there’s no longer any customer loyalty discounts & cannot add any Blue Light or...
Need help regarding payment
My uncle aged 89, lives on his own, just had his home phone disconnected (BT/Premier) , has no computer (uses his brothers elsewhere). Decided to go to EE on advice to buy a mobile phone. Was sold a contract phone in store and contract broadband ( he...
why do i get charged £7.98 for late payment when i upgraded and paid my bill on the phone its a joke. Im in the mood to just cancel everything. I ring then up 3 times. I givve up with ee. been with them for over 10 years. Have two mobiles one watch a...
Why haven't you paid holly back the £160 yet and how gave you got her tide bank details when she pays with nationwide.Pay her back her money and stop messing her about you plonkers.
I have been overcharged for 6 months with broadband I'm still being billed for my previous broadband service £40.74 I upgraded in June and got a new deal for £26.99 per month however when I look at my bill it states £26.99 per month, what baffles me ...
My Mum has her broadband with EE, and has realized that there's been a second Direct Debit going to them every month for about a year, for just under 40 quidShe's been into the EE shop and spoken to customer support over the phone a few times, and no...
Cant be able to edit the billing address. I contacted the contact services for this EE and they updated it already as to what I know, and then I recieved a message to update my address in my account. however there is no such edit billing address in ...
Hi,I'm wondering if anyone can help me here, my contract with EE came to an end on 10th August and I received my final bill with a refund of £1. One of my inclusive extra was Netflix. As per the screenshots attached my Netflix account is still active...
