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TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by • EE Product Expert
  • 643 Views
  • 5 replies
  • 5 Helpful

HBO Max launch and what this means for EE TV customers with NOW Entertainment

HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...

JordanTA by • EE Knowledge Specialist
  • 5116 Views
  • 22 replies
  • 9 Helpful

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 17920 Views
  • 83 replies
  • 26 Helpful

Changes to Netflix on our TV Recordable Box and TV Box

From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....

JordanTA by • EE Knowledge Specialist
  • 983 Views
  • 2 replies
  • 5 Helpful

TNT Sports or HBO Max - read this first

Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...

DarrenDev by • EE Product Expert
  • 643 Views
  • 5 replies
  • 5 Helpful

HBO Max activation problems

I can't activate the new HBO Max service, just the same as not being able to activate Discovery plus appWhy can't EE make it simple for those of us paying for a service! I went to activate HBO, it went through the account and password check then just...

34Slip by • Investigator
  • 20 Views
  • 0 replies
  • 0 Helpful

Smart Search and Mood Matcher

ISPreview has an article about Smart Search and Mood Matcher now being available on EETV app on compatible TV devices https://www.ispreview.co.uk/index.php/2026/03/ee-uk-launch-ai-powered-conversational-smart-search-for-pay-tv-customers.htmlWhat devi...

parnellx by • Investigator
  • 98 Views
  • 5 replies
  • 2 Helpful

So I need two different accounts!

I have TNT Sports as a mobile add on, and I want to subscribe to Premium HBO Max, as far as I can tell, I can't add (pay extra) via EE and I can't do that directly through HBO Max, because it knows I'm "billed" though EE.So I need one account for wat...

mh_ldn by • Established Contributor
  • 1664 Views
  • 35 replies
  • 11 Helpful

Resolved! ITV Channels

Hi,      I'm new to EE TV and have a question. Why do I need to register with ITV just to watch there Freeview channels? Of all the different providers I have had for my TV I have never had to register and sign in to watch what I would class as Freev...

MeToo2 by • Investigator
  • 776 Views
  • 12 replies
  • 8 Helpful

Resolved! Adverts on HBO Max

I have the EE TV package with an EE box and TNT Sports Premium including Ultimate. When on Discovery the highlight clips of football matches could be accessed advert free as it was a premium package. Now on HBO Max you have only negotiated a basic pa...

NOW TV Registration

NOW does not appear to recognise my email address, despite me having NOW TV as part of my EE TV package.  Any advice would be appreciated, as I'd like to get access to NOW TV on my laptop

TNT Sports is moving to HBO Max

Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing?  HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...

JordanTA by • EE Knowledge Specialist
  • 17920 Views
  • 83 replies
  • 26 Helpful
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