Please scroll to the section relevant to your subscription type and read all the information before asking questions:1. EE Mobile2. EE TV (BT or EE Broadband)3. Sport on BT BroadbandThis post will be updated as more questions/issues arise.If your spe...
HBO Max launches in the UK on 26th March. As part of this update, some NOW Entertainment experiences are changing. What's changing? If you're an existing EE TV customer with a NOW Entertainment membership before 26th March 2026, HBO Max Basic with Ad...
Warner Bros. Discovery (WBD) have announced changes to how customers access some of their content.What’s changing? HBO Max app launches on 26 March 2026. On 26 March, WBD will launch the HBO Max app On the same date, TNT Sports will move from discov...
From 4th March 2026, the Netflix app will no longer be supported on our TV Recordable Box (G4) and TV Box (Z4). This is happening because Netflix is updating its app to create the best experience, and it will no longer be compatible with these boxes....
The tv service is terrible itv player and bbc just freeze or go black. I’ve even got better wire sent to me for it.
I have recently moved over from BT to EE and I have Netflix, Discovery+ and NowTV Basic included in my package - I got an email to active my Netflix account but not one for NowTV. Its in the app with a tick saying 'included with your package' but the...
I have the "NOW Entertainment and HBO Max Basic with Ads" subscription as an extra but neither the NOW TV app or HBO app have it listed. It does have my sports package though.Any thoughts?I've tried the help about linking my account but that failed a...
Mod: personal details removed
I have a 24 month TNT Sports subscription which was on discovery, I moved to HBO a few months back and was working fine. Today it now says I have no subscription but my add ons says I still have it on the EE website and HBO now saying I need to subsc...
TNT sports on HBO MX is unwatchable. Buffers constantly requiring exit of the app and restart. Anyone having similar?
Since the switch from Discovery+ to HBO Max, I have been able to stream using the HBO Max app.However, this stopped abruptly at the weekend and I have an email from HBO Max which seems to suggest that my 'temporary' ability to stream has ended and th...
Hi I have an EE TV box in my living room and have just got a “mini” one for another room, a TV Box Edge, how do I link them together so I can see my recordings from the original box?
I have one of the old BT TV youview boxes and it makes really loud clicking and cracking noises even when it’s in standby. How can I get a replacement box?
