Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

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Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6575 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2649 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5763 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1771 Posts

Activity in Mobile Services

Resolved! Can’t Set up WhatsApp

Hi. After a recent software upgrade on my father in laws iPhone 14, he was unable to get into his phone ( didn’t know his passcode) To cut a very long story short he visited a local mobile shop who took it back to factory settings. Don’t ask! So wife...

PopeyeDAW by Investigator
  • 744 Views
  • 8 replies
  • 3 Helpful

Unsupported Protocol

Hi all,Just moved to EE from BT Mobile. I use one site a lot, which the Camra site (Camra.org.uk and whatpub.com) to score my real ales and check out nearby pubs. All of a sudden, when fine under BT, it is blocked with EE due to this unsupported prot...

Archivist by Explorer
  • 3873 Views
  • 19 replies
  • 13 Helpful

Coverage in Little Thurrock

Update: 18 April 2026  For the first location, due to circumstances outside of our control, the Fibre company will be unable to attend the area to install the leased line by the middle of May. Barring any further unforeseen delays, we expect the...

Leanne_T by EE Community Support Team
  • 10785 Views
  • 56 replies
  • 52 Helpful

Resolved! Esim qr code not received

Hello I wanted to tresfer my physical sim card into an esim but now my old sim is disactivated and still don't have the qr code so I can activate my esim could you help me with that. And can't call because my sim is not working.Thank you