Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6449 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2552 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5548 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1609 Posts

Activity in Mobile Services

Coverage in Market Harborough

Update: 21 November 2025 Over the past few days, our engineers have integrated the mast onto the network. The mast is now on-air restoring full service to Market Harborough. We will continue to monitor the performance in the area. Update: 11...

Christopher_G by EE Community Support Team
  • 3807 Views
  • 45 replies
  • 43 Helpful

Porting

On Sunday, I ported my number from Vodafone to ee. Today, I received a message saying the number had been ported and was ready for use. I'm trying to log in to the app, but I'm not receiving the code for my phone number. What should I do? How can I p...

Resolved! No WiFi Calling?

Has Wi-Fi calling stopped working for anyone else today 27/08/2025Not using Starlink, on standard BT broadband.All our EE mobile phones have lost Wi-Fi calling together Rebooted and still not working 

Ee bad experience

So I have a 15 year old daughter witch was affected by all this and I have not got no where and still don't understand they have tried to get money off me for nothing I lost my phone on the Monday I rang EE they put a bar on it I rang the insurance c...

Jjones7 by Visitor
  • 39 Views
  • 1 replies
  • 0 Helpful

eSIM not transferring

I’ve had the same issue, right when I needed to move eSIM to a new device. Nobody can help either, and the app is down. [Mod edit: add title]

lilCAZ by Visitor
  • 55 Views
  • 1 replies
  • 0 Helpful

Postcode B27 network issues

HiSince last Friday evening the network signal in B27 has been awful. I've signed up for updates but I just receive texts saying it's taking longer than expected to resolve the problems.I had to work from my dad's home this morning but I couldn't act...

Rukiroo by Visitor
  • 26 Views
  • 1 replies
  • 1 Helpful

No Signal in Barra HS9

No signal on barra since friday app says problem will be fixed in 16 hours has said this since friday we pay a fortune a month to get a service and you are not providing it 4 masts on island 2 are down completely 1 only half works and the other is on...