Skip to main content
Forum FAQ's

Mobile Services

Learn about and share tips on our network and the services we provide. Search for a topic or ask a new question.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Browse the Community

Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

6524 Posts

Mobile Data

A place to ask questions and share tips about using mobile data.

2600 Posts

SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

5668 Posts

Roaming

A place to ask questions and share tips about using your phone abroad.

1689 Posts

Activity in Mobile Services

Sign In to Post

Coverage in Darlington

Update: 04 July 2025 Our engineers accessed the area and replaced the generator this week as planned. During the activation we found further cabling work was needed to restore power to the mast. Our engineers accessed the area and completed the ad...

Leanne_T by • EE Community Support Team
  • 1203 Views
  • 3 replies
  • 1 Helpful

Left alone

HiNeed help with ee mobile while I’m abroad ee taken £384 from my bank account using direct debit after I have made a claim now suddenly stopped my sim while I’m still abroad I have no way to contact ee even by calling 150 it won’t let me I tried wit...

RezaIzadi by • Investigator
  • 117 Views
  • 9 replies
  • 1 Helpful

Colombian messages and calls from uk

Hello there peeps.  Recently I have began a friendship with an individual in colombia. Being from the UK makes it difficult to obviously communicate as freely if they were. I have planned to visit them in the summer but wish to communicate with them ...

Louieca by • Visitor
  • 23 Views
  • 1 replies
  • 0 Helpful

Text Messages

Despite seeing EE icon on my mobile thinking that I activated my Sim, I've yet to see any text messages for some days now appearing on my phone. What could be wrong? I had no problems with EE/150 texts. But nobody else has. I tried the Sim on a old S...

Contract suspended

My contract is currently suspended for financial reasons, if I were to put a pay as you go sim into my phone, will Services be reactivated whilst I pay off my contract?? 

clooeyw by • Investigator
  • 78 Views
  • 7 replies
  • 2 Helpful

Can someone please check status for me?

Can you please tell me what the network issue status is for TR13 *** as the coverage checker just comes up with an error even though I’m logged in and tried in multiple browsers! [Mod edit: removed personal details]

lbtv by • Investigator
  • 57 Views
  • 4 replies
  • 0 Helpful

Truly awful service

My business covers all HR and SY postcodes and some LD and DY postcodes. I started a contract with EE and had a new Galaxy S25. The service I am getting can only be described as woeful. Poor or no signal, poor or no internet, calls dropping when sign...

thezendog by • Investigator
  • 290 Views
  • 7 replies
  • 4 Helpful

migrate an eSIM from Android 8.1 to iPhone 15 Pro

Can anyone help - been waiting all day for an EE callback.  I have finally caved and going to move off my trusty Blackberry Key2 (yes, really - I know, I know - I'm a dinosaur!) to an iPhone 15 Pro Max.  I need to move the eSIM but none of the online...

Load more

Suggested posts

More