Mobile Services

Coverage in Wigan

Update: 21 August 2026 Our engineers are continuing legal negotiations to agree planning permission for the permanent mast. We expect all legal steps to be completed by the beginning of September. Pending a positive outcome, we can start building ...

Resolved! Full roaming add on

I have a full roaming add on. I can’t find any more details about what this includes but I have been travelling between Spain and France and I am being charged. How do I find out what is included? I have added a spend cap but this is near the limit...

Hi there, my partner is in spain and needs Data as soon as possible.

Mobile EE data used to be included in EU legacy SIM?

Hi, a couple of years ago I went to Spain and my data was allowed from roaming. Now EE are asking me to pay for a data pass?I am on an old legacy SIM only Plan 40GB and when I last visited (2 years ago), was told it was included. Though now when i ch...

5G

My 5G is not working, it wouldn’t work at all earlier and is barely working now the only way i can use any apps is through my wifi

Incorrect blocking of Lloyds Pharmacy

I am the Managing Director of the LloydsPharmacy and Pharmacy2U Online Doctor services.Approximately 2 weeks ago we launched a new website for our Lloyds service, which can be found at: https://onlinedoctor.lloydspharmacy.com/ We have discovered that...

My lingusa.com website blockage

Hello EE Community,EE is blocking this language-learning website, https://lingusa.com, and its subdomains are also inaccessible on the EE network but work correctly on other networks.When visiting the website through EE, users are redirected to EE’s ...

Coverage in Oxford

Update: 21 August 2026 Our engineers have accessed the area this week and installed the microwave needed for the transmission. Barring any unforeseen circumstances, we expect to start integrating the mast onto the network the end of August. On...