Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,We're an existing EE customer and have been for over 10 years. We placed an order on July 18th 2025 for the 1.6Gbit plan as we received an email from Openreach stating it's available.Infrastructure, included new telegraph poles and exterior wiring...
Does anyone have any recommendations for a wall mount for the smart hub pro?
Hi. Im renting a remote building where i can get 1 bar of 4g when I’m sat in the window. Is there a device i can purchase that i can put in the window to bring internet into the building please so i can use an iPad from it? Building has electric but ...
For some of those that might struggle with opening ports and then realising they dont even work i have sigma fix for this go to ur firewall settings on admin panel, click configuration and turn off upnp and ur done 梁 Dont call ee support asking for h...
I switched to EE from Virgin via the one touch switch and was promised that the transition would be seamless. I took out the deal on Thursday and was told it would be active the next day. Virgin media cut my services on Friday morning saying it was o...
Hi I've just received a new hub, plugged it into a working socket, pressed the on button and no light comes on. Help!! (Please)
Please arrange to change my landline back to myold number. The only reason we had this connected was to get the old number again. We would’ve had it at the original transfer but you messed up the order at that time.
Hello, can anyone help me, is there anyway possible for me to leave EE, the broadband I am receiving is absolutely shocking. I Was with Virgin Media for about 12 years but prices went too high so decided to try Britain's most voted reliable broadband...
We just moved over to EE Broadband after many trouble free years with Plusnet - because we wanted to keep a landline, which Plusnet apparently will not support in future.Trouble is, now we're with the EE router, our Sky Stream box loses the Internet ...
