Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have heard in the News that TalkTalk has recently had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Brightbox router in case a similar attack is made agai...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
I'm new to ee. Moved from Virgin. And after the first month in ee, I really regret leaving Virgin.EE is a bit cheaper but the level of service is terrible.Router. I haven't seen anything worse in years. Unstable, missing basic features. e.g. Vlan. W...
As a last resort I am posting this in case anyone can offer any help or advice. I first placed the order for Full Fibre 1.6Gbps back in early December, the 13th to be exact. Was given that day a date for hardware (router etc) to arrive on the 6th of ...
I contacted bt about my renewal and have been upgraded to ee . I have received my new hub but can’t li k my account to my existing zee mobile account and not sure who to speak to if ther is a problem
Hi could anyone tell me why my broadband keeps dropping on some of our gadgets please, I got it fitted on Xmas eve and it worked perfectly but the last few days my husbands and sons iPads keep dropping of the internet, then it wants password to recon...
The BT router worked so nicely and now forced to deal with the issues with the EE stuff. I have a Traeger grill/smoker which is controlled by an iPhone app. To do this, you need to pair the smoker with the app on your phone via the router WiFi. I ...
Our BT broadband & phone package needed to be renewed. We were happy with what we had and rather than go to a new provider & the bother of changing all our wifi details, wanted to stay with BT. Well they said they could do the same package but it wou...
How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...
How do you enable MAC filtering for the EE smart home hub plus? I've visited the website and the EE app and neither of those have the feature and the EE home app fails every time that I try to connect the WIFI to it. I even reset the WIFI to factory ...
An engineer came out to connect my DVD recorder and my mobile. Prior to this, the landline worked. After he left and tried to make a call, there was no dialing tone. I tried the mobile but it kept defaulting to Tesco, my previous supplier. 150 was no...
HiAs I have 900Mbs at the moment from Sky I believe I may need an upgraded ONT from OP to get the 1.6Gbs.Only ordered on Fri 17th so am expecting/hoping for a call from OP early this week. Due to go live on Mon 27th.I just wanted to know if anyone ca...
