Post here to ask/answer questions around home broadband and landline
We're aware of reports from Google Pixel 8 users who are having difficulties connecting their phones to the new Smart Hub 7 Plus. When trying to connect your Pixel 8 to the hub's WiFi, you may find that it fails to connect at all, or connects very br...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi All,Another Issue with the Hub 7 Plus, probably on others too.When i create a Port forwarding rule, it always comes up with an error and doesn't save or eventually when it does save, it has created duplicate rules. Try to remove one and it removes...
Yesterday morning my ee hub was stuck on a boot loop I tried to contact ee but all I kept getting was a text bot, as I have not had internet all night I decided to put my old bt hub on which seems to be working fine. The question I have does anyone k...
I am still struggling to access the online account that I have taken over from my late husband. It appears to not recognise my details even though I am able to log in. I am paying broadband bills each month but I am not able to access the online ...
Difficulties to communicate via landline between US & UK not possible
Hey All,I placed an order for Broadband + TV combo last week of August with activation date of 10 Sept. EE was not able to fullfill the order after the installation getting failed from Openrach end. I have no idea why it failed what are the reasons b...
I've received an email from BT. My fibre broadband contract is expiring soon.1- I can renew with BT, but somehow I need to upgrade to a package with options I don't need. 900Mb / £482- I've logged into my EE account and can get a 1.6GB fibre broadban...
Just had Full Fibre installed and really pleased with the Wi-Fi speed of 300 download and 46 upload which I'm getting on iPhone, PC and Smart TV. The issues start when I connect via Ethernet which is all CAT6 via network switch. This drops the downlo...
Hi.I have a device that needs to connect to 2.4ghz WiFi for it to connect. My EE smart hub 7 Pro says in its technical specs that it can output 2.4ghz, but the compatibility mode only splits the original 6ghz down to 5ghz. Is there a way to change th...
Hi all,I have recently joined BT however they have set up my broadband with EE.At the time I signed up, I was told as a new customer I would be eligible for a £130 virtual rewards card which I can claim after my 14 day cooling off period.Was told I s...
My bravia tv keeps losing internet connection when switched off.l I have to restart the TV to get reconnected again. This didn't happen with my previous broadband. Does anyone know how to solve this?
