Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Long story short, the missus and I have had to move and our daughter is also getting her own place above our new one.She checked to see if she could get EE Broadband and her door number does not come up on the list. But others do.When looking, our do...
How do I block numbers to my landline phone. When I try via the EE web site it says that the page cannot be found. I have used it in the past.
We had a power cut this morning and since then I can't reconnect our WiFi. I've tried all restarts including factory reset but it just has a green light and every 30 seconds or so a quick white flash then back to green. Can anyone help please?
Have been a transferee from BT to EE/BT: - the initial deal for broadband, phone and full TV package was reasonable. Six months into the 24 month contract, the monthly price has sky-rocketed as well as the actual service deteriorating, (TV box consta...
Hi, I just did a speed test and it shows 57Mbps when it's usually 150 or above and the guaranteed speed is 100mbps.I used the EE broadband checker and the hub was restarted, as the diagnostic said my broadband home connection could be improved.For c...
I have tried unsuccessfully on more than one occasion to link my broadband to my EE ID.I have spoken to EE agents about this on probably half a dozen occasions. Each time we go through the details and I am assured that all should work now. I 'm told ...
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
I have recently signed up to EE Broadband. My broadband is working fine, however the APP WiFi controls feature and the Wifi enhancer are not available on the app or via the website. An error message appears and states it is a problem with EE. I ...
Good morning all,So I recently organised a switch from Virgin to EE. Openreach engineer came Tuesday (8th) to install my line but couldn’t complete the installation because the duct feeding my house was blocked. So I called EE and asked what would ha...
