Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hi,We have had some building / flooring / decorating work done in the house and someone has managed to pull the Openreach modem box out of the wall, and the fibre is looking somewhat delicate, although everything's still working OK - as shown in the ...
Every day I have to put the long password into my tv to watch Netflix, Youtube etc. I've tried switching off router, switching off tv, but nothing changes. Getting a nuisance now. Never happened with my BT router !!
I recently changed from the smart hub and smart WiFi thinking that having WiFi 6 would be an upgrade. Boy was I wrong, the WiFi on the smart hub plus and smart WiFi plus is awful. Lags like hell. To get the so called upgrade I had to change from fibr...
Broadband sluggish especially between 4-8pm I’m on MPB tariff.
I've had my current EE router for a number of years now. It's the one with a black plastic strip down the centre of the front that carries the lights. Over the last couple of years I've had problems with my internet dropping out at least five times a...
Every single night our netflix (or whatever video streaming service we are using) starts to buffer constantly starting around 8.30pm and becomes un watchable (we didn't have this probem with our old provider Virgin) - it's like EE have flipped a swit...
Hello,I have a EE Smart WiFi Smart Hub Pro SH40J Router and it works fine but have issues with the router on Windows 11 24H2 in wireless connections it lists my printer but the printer does not connect to the router, have reset the printer but no goo...
I'm moving from NOW to EE, and the fastest option available to me was Fibre 50 (no doubt due to my download speeds being below 50Mbps, whereas the rest of the properties around me in the cul de sac have significantly faster speeds).However, my typica...
For the past week, between 7-11PM, my download speed has been very low, between 150-300Mbps. I’ve restarted my ONT, my 3rd party router, I’ve even plugged in my EE router, and the app says I’m receiving below the guaranteed speed of 1.3Gbps.Throughou...
I used to get 1.6Gbps+ all the time, I have all the right equipment that supports that speed, such as 2.5Gb router, switch, WAPs, etc.I used to receive 1.6Gbps download ALL THE TIME, AT ANY TIME, until a few days ago, when my speed has gone down to a...
