Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
My hub has solid yellow colours which started off blinking then went solid. I have tried turning the hub off and on again, I turned the plug off and on again, still no joy. The Internet connection checker on EE website says my area currently has exc...
Hey,I've recently moved over to EE and just set up my new Smart Hub (black one). I've got it all up and running but having issues with removing devices from the admin page on the router.Wondering if this is just the norm for this router or if I'm mis...
I was a BT trialist (and Ex BT employee)... I took part in the Nuisance Call trial and also volunteer for the BT to EE Migration trial. Unfortunately the Migration was cancelled last year before it even started.So I moved tp EE (thinking it would hap...
Since switching to EE I have found that the quality when using Teams is not great - buffers on video calls and freezes. Other colleagues who are with EE have the same issue. Fine on all other platforms - WhatsApp etc. Are EE aware of this?
The upload latency is constantly over 200, hovering around 220 - 280ms. This makes gaming literally impossible. Openreach have checked the line and have found no faults, EE technitian also found no faults within the service. We recieved a new router ...
Hello all,I've got an odd issue which I'm hoping someone can offer a steer on.I have the EE 1.6 Gb Full Fibre Busiest Home package with a Smart Hub Plus.All seemed to be working fine until my original Smart Hub Plus failed in Jan 2025. This was attri...
Thank you @XRaySpeX for your related post. I am technical support for my elderly blind mother-in-law living in bungalow just around the corner. She only uses the internet for radio via Alexa. Last week her internet stopped working. Unplugging t...
Hi all,I have a shiny new EE home broadband hub (DSL) and to overcome a shortfall in my wifi coverage, I have bought the TP-Link Deco X10 wireless mesh system, which covers me down to the bottom of my garden (should). With my new hub, the Deco system...
I recently had problem with router. As part of the EE investigations an Openreach engineer tested my line at point of entry into the house. He decided to replace my ancient phone socket with a new Openreach Master Socket 5C. Router fixed by new PSU, ...
Various users have been getting the CHOP3-800 error. This seems to have been going on for over 18 months and still it's happening, now to me with a brand new hub. It looks like the hub's web server is the problem. Is EE ever going to fix it? Do EE mo...
