The EE Community

EE Smart Hub 7 Plus and Ring Doorbell/Camera Connectivity Issues

I have run several Ring Doorbells/Cameras off my EE Smart Hub 7 Plus for 10 months (January to October 26) with no issues whatsoever. They were connected directly to the out of the box Smart EE SSID that the router is shipped with. Suddenly on 15/10/...

Resolved! hi i found an old refund check from 2023 that hasn't been cashed what can i do?

hi I'm just wondering if its possible to ask what to do with an old refund check I found while sorting through some of my old paperwork it's from 2023 and it's only for a total of £75.74 so its not a lot of money but I don't want to shred it unless I...

Business account

I bought Samsung s23ultra and a sim plan together. By that time i was an international student. I don't know anything all I had to know is how much do I have to pay. The sales person broke down the cost and explained and I calculated everything was g...

Existing customer trying to upgrade from 900 Mbps to 1.6 Gbps – my experience so

I wanted to share my experience upgrading my existing BT/EE Full Fibre broadband to 1.6 Gbps, as I’ve run into many of the same issues discussed in other threads.BackgroundI’m an existing Full Fibre customer and am currently out of contract. My partn...

I cant make calls

No matter what number i call it will not connect if not in my address book

EE Customer Service for faulty electronics is joke (Nintendo Switch 2)

What is the actual process for getting a replacement/refund for goods after 30 days? It seems like EE is deliberately avoiding their responsibilities under the Consumer Rights Act 2015.Bought a Nintendo Switch 2 on 7th September, now discovered it wo...

Resolved! My bill was paid at 9.30 this morning still waiting for reconnection

Broadband

E00001: Service Error. User Reference is REF20261111-1790376007385 WHAT DOES THIS MEAN

Resolved! New SIM Activation

HelloI lost my SIM card to have ordered another one (via the helpline).The online description says we need to activate online using the below link. However, when I click on this (or the Activate SIM button on the app), it goes to a blank web page (I....

Resolved! Can't jump to first unread post

I hope this is the right place for a question about the community website. The community feedback forum is the obvious place, but that is closed.My question is about jumping to the first unread post in a thread. I have ticked my option in My settings...

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