Community Activity

Line taken over

I've had 5 emails and letters from EE saying someone wants to take over my line since January. After every email I've phoned to tell them I'm not moving house and have no intentions of leaving my contract. Well... late on Thursday night at bang on mi...

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Jez90 by Investigator
  • 83 Views
  • 5 replies
  • 0 Helpful

90 day roaming in Italy

I'm a long standing EE customer who intends spending 90 days in Italy this Spring/Summer. I need to find a cost effective means of using my phone for calls and internet in exactly the same way as I do in the UK, using either my current 30Gb per month...

Sim not working

Just had new phone on insurance & my SIM card isn’t working please help I can’t get onto anything or phone anyone, it’s saying no service but picked up my number 

Jess94x by Visitor
  • 8 Views
  • 0 replies
  • 0 Helpful

Billing help

Hi please can someone help me. I have left the UK and keep being billed I don’t know the number of the phone and I can’t seem to figure a way to cancel it 

ZN18 by Visitor
  • 9 Views
  • 0 replies
  • 0 Helpful

Pairing the app with my BT hub

I can’t get my app to pair with my BT hub. It has worked okay in the past. I have tried switching the hub off for five minutes, reinstalling the app, keeping my phone right next to the hub throughout and pressing the reset button on the hub too. All ...

PhilK2 by Explorer
  • 23 Views
  • 1 replies
  • 0 Helpful

Resolved! iPad Pro 10.5in wont keep connected to home wifi.

iPad keeps disconnecting from home wi-fi when I close it. 2 iPhones don't have this problem. It did not occur previously with BT, but now we are with EE Fibre it happens often enough to be annoying! What can I do to ensure constant connection?

Spyboy by Investigator
  • 370 Views
  • 5 replies
  • 4 Helpful

What is the point of the Full Fibre Guarantee?

When I moved from BT to EE, I went from a BT Halo 3+ plan to the closest EE equivalent - Full Works: Fibre 67.Like BT Halo 3+, the Full Works: Fibre 67 plan includes a "Full Fibre Guarantee", which clearly states that I will receive a free upgrade to...

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Resolved! Biling enquires

I want to ask about my billing history and upcoming payments for my phone and how much balance left to pay 

Resolved! Reference

Good AfternoonPlease would you be able to provide an email address for HR as we are trying to obtain a reference for a new employee who has previously worked for you.Many thanksRuth

RE61 by Explorer
  • 1137 Views
  • 8 replies
  • 5 Helpful

Android Visual Voicemail

Holy moly.... EE have just activated Visual Voicemail on my Pixel 10 Pro XL. After years of waiting for it to appear on android it is finally here!!! 

JPS111 by Contributor
  • 17 Views
  • 0 replies
  • 0 Helpful

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