Community Activity

iPhone Duo preorder expected date query

Hi All, I pre ordered my iPhone Duo at around 2.30pm on Friday, and have seen other people who have also pre ordered it from EE have an expected delivery date on their tracking page, however i have not been given one yet. Is this something i should...

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EE app & account not showing broadband bill etc

EE app & web browser not showing my broadband on my account only the "link your product" and when trying to re link it tells me its already linked.Manage button just takes me to the page to get a new service. Anyone else experiencing this?

ONT box badly fitted by Open Reach

After moving from Plusnet to EE I now been upgraded to full fibre. While the process with Open Reach went fairly smoothly i haven’t been impressed by the engineers fixing of the ONT box on the inside wall. The two screws to fix it onto are screwed di...

iPhone 18 Pro Max 1TB Black dispatch times?

Placed order on 26th October. At the time it said dispatch within 14 days.I have received texts saying order is on track, and email with tracking information (status is order confirmed, expected by 3rd November (it's now the 5th)).I can see the mobil...

STEJENT by • Established Contributor
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  • 0 replies
  • 0 Helpful

Can't link my device.

So multiple times now, both on the Website and the app. I've tried to link my mobile phone. I go through the whole "enter your PIN," "enter the SMS code," and I've done all that. It gets to the part where you tick the box that says, "Yes I'm the acco...

Harrisn by • Visitor
  • 8 Views
  • 1 replies
  • 0 Helpful

Internet radio not working with new smart hub 6 plus

Just been switched from plusnet to EE. Now our Majority Bard internet radio constantly drops BBC radio 4 and thenreconnects, then drops etc. Its unusable. Didn't have this problem with the plusnet router.Followed AI advice to try and resolve the issu...

haffread by • Investigator
  • 166 Views
  • 18 replies
  • 7 Helpful

Resolved! Pro box and 2 mini TV boxes issue

I have a pro box and 2 mini TV boxes as per my subscription but if I go onto my 3rd TV it tells me I have too many boxes running unless I make that box the default by pressing OK. Is there a setting that be changed to fix this?I have a full fibre 500...

Weerab2024 by • Problem solver
  • 2216 Views
  • 11 replies
  • 3 Helpful

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