The EE Community

**iPhone 16 Pro Max – No Service / “Phone Not Allowed” – EE Incident INC00000260

Hi,I’m posting regarding an ongoing issue affecting my iPhone 16 Pro Max and, according to EE, a number of other customers with the same device.On 2 November, my phone suddenly lost all EE network service. It attempts to connect but is then disconnec...

Where's my order please

HelloI ordered a macbook for my daughter in September and it still hasnt arrived. I've been getting emails that don't really give me much information. Can you give me an estimation of when it will come please. Thanks

Resolved! iPhone Duo - preorder tracking confusion

When ordering I was told on website, by email and confirmation email to expect delivery on launch date (that hasn’t happened as no dispatch yet). my tracking is now just showing “Your order is in hand. Check back later for your delivery date.” does ...

Unifi and EE TV won’t work together. What next?

I have a Gateway Lite and until recently was a happy user of Sky Broadband and TV. I then made the disastrous decision to move both to EE, hoping for a better deal as I have multiple mobile contracts with them.Since the Sky packages worked absolutely...

I pay for 3 different sims and phones am I able to trace a location of a sim ?

I pay for 3 different SIM cards/phone numbers and phones. Am I able to trace the location of each individual phone and number?

EE wifi Hotspot

I have recently subscribed to EE broadband and have noticed that my router is broadcasting " EE wifi" . I would like to remove this facility but there doesn't appear to be any way ....can someone help? Thanks

Is Digital phone and adapter usable with 3rd party router?

I have an almost new TP-Link Archer VX1800v which has a socket marked PHONE. It's an RJ11 socket, but I have a couple of adaptors converting an RJ11 plug to PSTN socket (one active, one passive) from previous experiments in VoIP.I also have a Grandst...

OTAP ADSL2+ dropping often – 2.9 dB downstream SNR?

Hi All,Recently moved broadband from BT to EE on a separate SOTAP line as there is no fibre to my cabinet. Phone remains with BT.I'm getting 5–6 DSL drops during the working day, which is very disruptive as I lose Teams/RDP sessions. Everything is Et...

iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

changing bank details

ive been trying to add my new card because my old one is expired, i add the card and verify it but after ive verified the card the screen goes blank and then the card doesnt get added. ive tried on my the ee app on my phone, then safari on my phone, ...

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