Community Activity
New SIM Activation
HelloI lost my SIM card to have ordered another one (via the helpline).The online description says we need to activate online using the below link. However, when I click on this (or the Activate SIM button on the app), it goes to a blank web page (I....
I keep having to sign into ee public WiFi every 2 to 10 mins. How do I fix this?
Hi, So I have recently purchased a 5 day pass for the public WiFi as I am currently in an area where I don’t have access to WiFi . I can’t seem to keep my iPhone and iPad connected to the WiFi. It. Only lasts a maximum of 10 minutes before I have to ...
Resolved! unable to activate Free Apple TV trial
Hey all, recently joined EE, came with offer of 3 months free Apple TV. Tried to activate via EE app on mobile and it returned with error about not being able to get information to me. curiously it shows in my add-ons, but I have never activated it. ...
Missing Modern Warfare 4 In-Game Bundle Code (Claim Form Submitted 7+ Days Ago)
Hi everyone,I’m hoping an EE Community Guide or moderator can help advise on a delayed promotional code.I purchased an eligible gaming item through the EE store (as a non-mobile customer) and submitted the online claim form for the Call of Duty: Mode...
Parcel delayed with DPD
Anyone had experience with DPD delayed parcels over the weekend? Was expecting a tech order to arrive on Saturday (7th November) unfortunately it was misrouted from the sorting hub to a delivery depot at the other side of the country to me, I receive...
Resolved! Free 6 months of Apple TV. How do I get it?
On my browser I am logged into ee. I go to Manage -> TV & Sport -> Get Extras -> Apple TV £0 for 6 months, then click ADD. I then get kicked to EE TV Packages and can't add Apple TV.
Ending fibre service - out of contract
Hey allLong time no speak. My previous experiences across Fibre, TV, and SIMs (BT to EE) were well aired.I’ve since cancelled TV and ported our mobile numbers. I’m left with the Fibre which is now out of contract.If all goes to plan we’ll be moving t...
Resolved! Unable to add a payment card, blank screen after bank approval
I've been trying to add a payment card to my EE account for the past five hours, without success.I've tried multiple times using both my phone and computer. Each time, I enter my card details and successfully approve the verification through my banki...
Iphone duo mess and an even worse delivery experience
So pre ordered my duo and received no information or dates like everyone else , until 5th of November i get my dpd pin (this is important) so im obviously buzzing. Phone is being delivered on the 6th of November. Track it all day het my hour window n...
Resolved! Wrong mobile number on EE Tech order – DPD delivery failed (no PIN)
Subject: Wrong mobile number on EE Tech order – DPD delivery failed (no PIN)Hi all,I ordered a PS5 DualSense controller from the EE Tech & Gaming store (order number starts with EE-). DPD tried to deliver it today but it failed because I never receiv...
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