Community Activity

Re: Like it or lump it (Phone adapter)

I am also 'hacked off' !!I phoned up to renegotiable my broadband & home phone (home phone has been unusable for last year), I explained to the EE rep, that I use my own router & want to have access to the VoIP system for my home phone. Was assured t...

Unifi and EE TV won’t work together. What next?

I have a Gateway Lite and until recently was a happy user of Sky Broadband and TV. I then made the disastrous decision to move both to EE, hoping for a better deal as I have multiple mobile contracts with them.Since the Sky packages worked absolutely...

Revaulx by • Visitor
  • 47 Views
  • 1 replies
  • 0 Helpful

Resolved! EE sending me a new SIM? Scam?

Just had a call claiming to be from EE. Said due to “recent merger” I would receive new SIM in next few days but would retain existing number and nothing else would change. Then started asking for ID confirmation.Didn’t feel right so ended the call. ...

Donhay by • Visitor
  • 16936 Views
  • 25 replies
  • 9 Helpful

Internet radio not working with new smart hub 6 plus

Just been switched from plusnet to EE. Now our Majority Bard internet radio constantly drops BBC radio 4 and thenreconnects, then drops etc. Its unusable. Didn't have this problem with the plusnet router.Followed AI advice to try and resolve the issu...

haffread by • Investigator
  • 82 Views
  • 12 replies
  • 2 Helpful

PAYG or monthly plan?

Hi, I'll be going abroad for a few years, will be mainly based in HK. I currently have a monthly plan which is cheap, but will be forced to move to a £12 plan...which is a bit much if I won't be able to use the data and calls. I just need to receive ...

Nomisli by • Investigator
  • 85 Views
  • 9 replies
  • 0 Helpful

Changing payment card

EE messaged me to say that my payment card had expired and advised I should change it via the website or the app.  I have tried both methods throughout the day (almost 30 times) and they do not work.  In desparation, I even tried using the new card t...

hc031 by • Investigator
  • 32 Views
  • 3 replies
  • 0 Helpful

Deactivated

My account has been deactivated I can't call 150 I need help to reactivate Thanks 

Nigel28 by • Visitor
  • 5 Views
  • 0 replies
  • 0 Helpful

Missing £70 game card voucher still

Ordered Sunday, delivered Monday morning. (Switch 2 bundle)Frontline support just told me EE has run out of £70 GameCard codes, it's a known issue, and I have to wait 2 weeks because it's a 'third-party issue'. The game I bought this console for laun...

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