The EE Community

Accessing my broadband bill

How do I access my monthly bill without using the app?I just want to access it via my laptop.  I have registered an account but need to add my account number and i cant see how to do that

2x Fibre connections 1 property

Hi, Is it possible to have EE fibre in a property that already has a fibre service from a different ISP?

Consitent Poor Service and WiFi connection

Over the last 2 weeks, my 4G Wifi  has been horrendous, today I am waiting for ever staring at the wheel of death circling waiting to connect - soo slow.  trying to get hold of CS is a nightmare,   Anyone else in the CA8 area experiencing the same.  ...

eSim

Hello,I’m trying to purchase the EE Travel eSIM – 3-day unlimited data plan (£10).After selecting the plan and confirming that my iPhone 17 Pro Max supports eSIM, clicking Continue redirects me back to the plan selection page.I’ve tried Safari, priva...

Gaming on EE.

I’ve recently moved from Virgin to EE. I got an amazing deal with amazing speeds on the 900mb option. Virgin router at the front of house with a crappy, cheap TPLink in my half way to give me good signal throughout the house, enabling me to work and ...

I've stopped my £15 30 day plan - do I need to still give 30 days notice?

Info on EE website is very innocuous - I want to change to another provider with my number so do I need to give 30 days notice to end my 30 day plan that basically runs out tonight etc????  Thought the whole point was it was only 30 days plan lol - a...

Ordered my phone on the first of October, I still haven’t got it

I made an order for the iPhone 18 Pro in 256GB while I am aware it is the most desired phone, I have been waiting more than 30 days for it. When can I expect it? If I knew I would be waiting this long I’d have chosen another option, I wasn’t aware yo...

I want cancel my broadband service

previous mobile number recovery

Hello EE Support,I previously had a UK mobile number with VOXI and subsequently ported it to EE. I have been living outside the UK and haven't used the EE SIM for some time, but I kept the number registered with WhatsApp.I am currently not in the UK ...