The EE Community

EE Smart Hub 7 Plus and Ring Doorbell/Camera Connectivity Issues

I have run several Ring Doorbells/Cameras off my EE Smart Hub 7 Plus for 10 months (January to October 26) with no issues whatsoever. They were connected directly to the out of the box Smart EE SSID that the router is shipped with. Suddenly on 15/10/...

How to activate roaming from South Africa

Ineptitude of EE and Openreach

I recently signed up for fibre broadband, much to my regret now, I was given a connection slot time of 0800-1300 for yesterday. I took a day off work using holiday time to facilitate the connection. I waited and waited, 1300 came and went, no enginee...

iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Issue adding sim to my broadband account

Hello, I seem to have some issues when adding a sim to my broadband account using the EE app trying to use the EE one offers once going through all stages and hitting complete I encounter the following screen:  any help or advice would be greatly app...

Smart Hub 7 Pro is a joke!

I am absolutely fed up with this router. In all my years of being a network engineer / system admin, I have never came across a router more infuriating (and that's saying a lot). It appears, no matter what i do, I cannot resolve the problems I am fac...

My broadband has gone off and I cannot get onto my account on the app