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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11135 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 23247 Views
  • 0 replies
  • 6 Helpful

Coverage in Barnet

Update: 04 November 2026 Over the past few months, our engineers have submitted the drawings for approval. Pending a positive outcome from the drawings, we can start building the equipment needed for the temporary mast.    We will keep you upda...

Leanne_T by • EE Community Support Team
  • 21048 Views
  • 122 replies
  • 77 Helpful

Coverage in Wigan

Update: 04 November 2026 Over the past month, we have successfully completed the legal negotiations. Our engineers are waiting for approval to start building the equipment needed for the new mast. Once all steps have been completed and the bui...

Leanne_T by • EE Community Support Team
  • 7744 Views
  • 55 replies
  • 49 Helpful

Resolved! India Tax Office OTP Not arriving

I   have to file my company tax returns with the india tax office via their e-portal to verify the send out two OTP email and Mobile SMS  the email one arrives every time but the SMS OTP never arrives . Checked spam and spent one hour with support ye...

Robh57 by • Investigator
  • 4123 Views
  • 7 replies
  • 1 Helpful

Resolved! No network service

Hi everyone,My existing EE eSIM has suddenly completely stopped working on my unlocked iPhone 17 Pro Max. It is stuck on "No Service".Here is the situation:This is my regular, existing eSIM (not a new swap).Yesterday, I briefly got a signal outside, ...

Coverage in Epsom

Update: 11 November 2026  Over the past month, our engineers have been working with the site provider to access the area and complete the tests and surveys needed to make sure the area will be suitable for the equipment. Barring any unexpected de...

I've had enough of EE

Yet again, i'm away from home and ive got 4-5 bars of 5g yet im getting speeds of less than 1mbps.I've had enough of this now, ive had enough of fighting though the USELESS phone menu / Visual voice mail.Talking to "tech" wombles that don't have a cl...

bentodman by • Investigator
  • 119 Views
  • 5 replies
  • 1 Helpful