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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8153 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 12704 Views
  • 0 replies
  • 6 Helpful

Resolved! iPhone 17 Pro Max - Signal Strength

I purchased the iPhone 17 Pro Max on Friday.  The signal has been fine but I went to work today for first time today since owning this phone and I now get barely any signal.  My iPhone 14 Pro was fine in this location I had 2 bars and all apps requir...

Baldie1977 by Investigator
  • 9451 Views
  • 49 replies
  • 14 Helpful

Resolved! Network Configuration Issue mobile

I recently upgraded my ee phone.  I have been having issues with data on certain apps. WiFi works perfectly on all but when I don't have WiFi some apps are not working yet it says I have 5g. I have tried uninstaling the apps, restarting my ohine. Cha...

Laura2k by Investigator
  • 262 Views
  • 6 replies
  • 0 Helpful

Coverage in Oxford

Update: 12 December 2025  For the first location, our engineers are continuing legal negotiations with the council, to legally acquire the land and agree planning permission.  Pending a positive outcome from the legal steps, we can start building ...

Leanne_T by EE Community Support Team
  • 24558 Views
  • 103 replies
  • 96 Helpful

Nw10 Hanger Lane area bad network

1 bar max 2 bar of network, construction work happening it was said a mast was taken down and needs replacing but needed permission for it to be put back up? Nw10 area Hanger Lane, coverage map says good coverage both in and outdoors but it isn’t 

Szakiyah by Visitor
  • 145 Views
  • 2 replies
  • 0 Helpful