Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hello,On 09/06 my phone stopped being able to make or receive calls. When I try any number from my end it immediately says 'call ended'. People have told me that their calls to my number just don't go through.Texting and data is all as normal.The ser...
Update: 26 May 2026 Over the past few weeks, for the temporary mast our engineers have started surveys at the area to make sure the area will be suitable for the equipment. Pending a positive outcome from the surveys, we can start building the e...
Hi there, I run a business in my area burscough, which is located in west Lancashire. The area has been struggling for a while now with for service due to no mast. I am enquiring about the possibility of getting a mast installed on my business proper...
I am getting no 4G. How can I resolve?
Hi last week or so my calls keep dropping I have spoken to someone at EE they gave instructions turn phone off still dropping she said it was me my phone ? But after popping message on village FB page several other have same issue SO MY QUESTION ple...
I’m looking for some advice regarding ongoing network issues with EE. Since starting my contract a year ago, I’ve consistently had problems with data connectivity, especially in areas where 5G coverage is supposedly available.After months of poor sig...
Our EE 4G and 5G service has been effectively unusable since at least April 2026, and possibly much longer. This is no longer a temporary fault or minor inconvenience. It has become a serious and unacceptable failure to provide a service that custome...
I agree. I have the iPhone 17 and have been with EE for many years. When we first moved to Lichfield, we consistently had 4–5 bars of 5G signal. However, over time that has dropped to just 1–2 bars at home, and only 1 bar where I work in Tyseley.I’ve...
hi, do i have to set anything on my mobile so if i am away from home i can still connect to the internet. i have noticed sometimes going into cafe's that i have no signal at all.. please help.ps i have a Samsung A56
Its been down since I first got this sim back in April. Its been so slow. Barely get one bar. Keep reporting it and EE just tells me that the checks say that everything's fine when its not. I wish I wasnt locked into a 24 month contract because its s...
