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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 1845 Views
  • 1 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 910 Views
  • 0 replies
  • 5 Helpful

coverage in Woodbridge IP12

There has been no coverage in the Woodbridge area for the past week even though the  the coverage checker  says the coverage is perfect! when you proceed to 'find out if there are works in your area' the app is not working. Are there any works curren...

PADDYECK by Visitor
  • 161 Views
  • 1 replies
  • 0 Helpful

Vauxhall station congestion

Hi! Was travelling on the 30/03/2025 at around 18:30 and in the Vauxhall station entrance I had 4 bars of 4G but absolutely no throughput! Was quite difficult as I couldn't load up my ticket collection code, didn't check phone callsMade a report in t...

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DJW-20 by Established Contributor
  • 185 Views
  • 4 replies
  • 1 Helpful

Data connectivity in Windsor Berkshire

i live in Windsor and have huge issues with data connectivity. In the centre of town and back at home, inside and outside. I went into store to ask for help and unfortunately was just sold to. My wife’s uses another provider and they don’t have the s...

LWH by Investigator
  • 1654 Views
  • 13 replies
  • 2 Helpful

No signal

I have been with you for about 2 an hath weeks I can't get any network outside or in doors I am about 1 mile nr phone mast when I speak to anyone they say I broke up If I want talk to someone I have go out of my area I got samsung galaxy a21s  I have...

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Contributor
  • 773 Views
  • 23 replies
  • 7 Helpful