Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Getting so frustrated with signal issues and phone calls cutting off. The signal bar never goes up over one bar when I’m in my house. Last week I was in Spain, had full signal no calls dropped. EE checked the local area and said there are no issues. ...
Hi! I have just recently moved house and have found that the signal has been awful since:( I’ve been with EE for a few years now and have never had any issues with signal at all. Basically indoors, I can get no signal which is really frustrating as I...
Hi I rely on EE 5G for home mobile broadband but have had no speed above 2mbps since one of your masts went down last month. I have spoken to 150 countless times but engineers are not updating the work ticket (it was supposed to be visited and fixed...
Update: 01 October 2026 Our engineers are waiting for remedial work to be completed at the location before the power company can access the area and install the power supply needed for the mast. Once all work has been completed by the site owner...
I have an old Nokia 2G phone for emergencies and it is with 1pMobile who use the EE network. There has been no service on it for several days that I know of, but as the phone is a spare, it could have been much longer. Took the phone with me when I ...
How do I claim compensation as the service is down and this happens a lot?
There is an issue with calls in central Wrexham going via an unused mast which results in calls made in or out dropping after 30 seconds to 2 minutes - the EE customer can still hear the other party, but it goes completely silent for the other caller...
Yes but it keeps sayingcalls are barded from this device
Hi, we are moving to Coventry, *** *** and have applied for an EE broadband as we have 2 EE mobile connections. However, the coverage inside tbe house is almost nil. We couldn't call or connect to our Internet. We were advised by the EE customer serv...
