Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3366 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 2720 Views
  • 0 replies
  • 5 Helpful

Coverage in Darlington

Update: 27 June 2025 Over the past week, our engineers have been working with the council to organise the road closure to remove and replace the generator. Barring any unforeseen circumstances, we expect the road closure and generator to be replace...

Leanne_T by EE Community Support Team
  • 342 Views
  • 1 replies
  • 1 Helpful

Re: Is it just me or is ee phone signal poor

I've noticed a huge degredation in network coverage in the past few months.  The network civerahe checker indicates I should get excellent coverage at home, but I currently get 1 bar, and sometimes that drops out!  I travel around the country a lot a...

Pyromanic by Investigator
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  • 42 replies
  • 74 Helpful

Resolved! Local tower outage

EE are the most rudest company I have ever delt with for nearly a year waiting and complaining about the valley tower Down and constantly being lied to it’s been fixed my network is like being on 2G way to slow. All my friends family in sane places n...

Coverage in Wednesbury

Update: 10 June 2025 Over the past few months, our engineers have been continuing the legal negotiations with the site provider to agree the terms for the build to start. Once the terms have been accepted and we have a date to access the area and sta...

Leanne_T by EE Community Support Team
  • 8797 Views
  • 70 replies
  • 29 Helpful

Resolved! No network connection

Hi. My elderly mother in law upgraded her sim card from payg to monthly contract, but me n my husband and both tried to activate her new sim that her old number has been transferred to with no avail. She has standard nokia phone as she dont use a sma...

Network

I am having so much difficulties to get reception these days ! Is it getting worse and worse every day, EE going to improve services in my area or not ?