Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Ongoing EE Network Failure, Lack of Communication and Customer Safety ConcernsI am writing to formally complain about the ongoing network issues I have experienced with EE since 28 May 2026.Since that date, my mobile service has been highly unreliabl...
Hi EE Network Service Support I was wondering could EE make Satallite that allow EE Custoumoer to use Satallite Phone instead of using a cell tower to prevent any signal dropping many people have this issue to so I was wondering is there any new tech...
Hi i've got no signal again, the online signal checker says there's nothing wrong, the automated fault report shows no issues, i've tried reaching out to 150 to get technical support however without signal they cannot call me back, i've turned on Wi-...
Update: 25 March 2026 Over the past few days, the fibre company has completed the transmission and integrated the mast onto the network. The mast is now on-air restoring full service to Westgate-on-Sea. We will continue to monitor performance ...
I’ve never been so frustrated with the EE app and EE websiteI’m an existing customer and all I want is a pay you go SIM card for an extra device in case of an emergencyI have needed this in case I lose my mobile phone I need a backup. I only have a d...
Update: 11 June 2026 Over the past few weeks, our engineers have been continuing negotiations with the site provider to agree the lease agreement for the temporary mast. We expect an outcome for the lease agreement, by the beginning of July. Pendin...
Update: 11 June 2026 For the first location, due to circumstances outside of our control, the Fibre company will be unable to attend the area to install the leased line by the middle of June. Barring any further unforeseen delays, we expect the ...
Update: 26 May 2026 We have experienced a slight delay completing legal steps to legally acquire the land and start building the equipment, Barring any further unexpected delays, we expect the legal steps to be completed by the beginning of June. ...
Have been with EE for nearly a year. Am with them for mobile, tV, broadband. I continually have problems with the phone. I can rarely use the internet when away from home. This is a real issue for me as I'm a carer and often want to show clients piec...
Update: 11 June 2026 Over the past few weeks, we have experienced a slight delay accessing the area, to install the transmission needed to integrate the mast onto the network. Barring any further unforeseen circumstances, we expect all work to b...
