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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11136 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 23268 Views
  • 0 replies
  • 6 Helpful

Resolved! EE MyPlace Updates

Hi,I no longer use EE mobile (still on broadband).I called a few months back requesting that the MyPlace text updates stop being sent to my phone, and the operator told me at the end of the call that it was "all sorted" so the texts should stop.I am ...

Resolved! Calls breaking up even though signal is good

I'm wondering if anyone else is having this problem. For a while now, whether I'm making a call or receiving one, the calls are breaking up no matter where I am and despite the fact I've full signal. Just regular calls, not over wifi. I don't think i...

Rachel20 by • Explorer
  • 1663 Views
  • 5 replies
  • 1 Helpful

5G+ Oppo Find X9 Ultra not working

Hi,I got the Oppo Find X9 Ultra UK version from Oppo and have the full works package but 5G+ is NOT working on the device. It connects to 5G SA ok but doesn't not show 5G+ and on the EE Website it says it's not on this device for some reason when its...

Hi ,i have 1 bar of signal at my house

I have used this device with giffgaff and 02 and my signal was fine.been with ee less than a week and had issues already.sort it out or im going elsewhere at the end of the month...my walls are not the issue and i already used your location checker a...

Resolved! Apply to have a mobile phone mast installed

How can I speak to someone about having a mast installed on our companies private land?We have around 800 people on site at anyone time and the sports complex over the road has a similar ammount, also the village less than a mile away also suffers wi...

AndyEDC by • Explorer
  • 1026 Views
  • 8 replies
  • 0 Helpful

DNS Resolution Isssue

HiMy company website has a DNS resolution issue with EE, where do I find someone that can help with this?https://diaryswap.com/No other carriers or service providers have this issue for our business website.It is an urgent issue for us to resolve as ...

Resolved! All calls from EE are silent

Good day,  this is specifically addressed to the EE technical team / customer support.I have an ongoing intermittent internet dropping issue with the data on my phone, happens overnight.  Previously I was able to report these faults via the fault pag...

KJX123 by • Visitor
  • 174 Views
  • 1 replies
  • 1 Helpful