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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 9048 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 16173 Views
  • 0 replies
  • 6 Helpful

Resolved! Complaint

Im in Notts,partners in Leicester & my Sisters in Eastbourne & 3 other Friends/Familys up & down the country &  we all have the exact same stupid Gurgling,Darlek & cutting off everytime & each of us make a call?,PATHETIC ee Network & we are using Sam...

Resolved! Mast installation query

Hi, We have a few heritage mills that we maintain in the North West of England, all of which have existing chimneys. We would like to enquire about installing 5g masts in these locations. Please could you send me details. Thanks Ben

Ben_DL by Visitor
  • 151 Views
  • 2 replies
  • 0 Helpful

Resolved! Why is EE signal rubbish in Caerphilly area

Is anyone else having issues with making calls in the Caerphilly area? I cannot believe that EE is the best network for 10 years in a row, if that is true what on earth are the rest like!? If I can ring out it takes about a minute to connect. After t...

Resolved! No signal?

I've just switched to EE, and my signal was fine for the first few days, but it's completely gone. I've tried resetting my phone, turning airplane mode on and off, re-inserting my sim. Nothing. I can't call support because I have no signal. I've trie...

Coverage in Oxford

Update: 06 March 2026 Over the past few months, we have been continuing legal steps with the council to legally acquire the land and agree planning permission. Barring any unforeseen delays, we expect all legal steps to be completed in the ne...

Leanne_T by EE Community Support Team
  • 26086 Views
  • 105 replies
  • 96 Helpful

Resolved! No signal for more than a week

Everyone at work who has an EE mobile has been experiencing signal issues for over a week. As a result, there is no mobile internet access either. I’ve tried to call, but there is no signal, and I cannot access the link they send. It seems to be affe...

GPavesi by Explorer
  • 255 Views
  • 3 replies
  • 2 Helpful

Resolved! No phone service

I have been having issues with my phone service for a few weeks now. I realised a few days ago that I have no service when I am not at home. At home I am connected to my wifi but out of the house nothing works. I tried to change my sim to an E sim an...

SophiaA by Visitor
  • 124 Views
  • 1 replies
  • 2 Helpful