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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2710 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1927 Views
  • 0 replies
  • 5 Helpful

Coverage GU14 6EJ

I have had very little coverage now for over a week, and it’s becoming unacceptable.  I cannot speak to anyone and I’ve been with Orange /EE for 20 years!! 

BlueGyps by Explorer
  • 169 Views
  • 3 replies
  • 3 Helpful

Why is the signal so bad in central London?

Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...

h29039f by Investigator
  • 622 Views
  • 14 replies
  • 6 Helpful

Coverage in Wednesbury

Update: 10 April 2025 Over the past few months, our engineers have been continuing negotiations with the site provider to agree the terms of the build and access the area to start building the equipment for the new mast. Once all negotiations with th...

Leanne_T by EE Community Support Team
  • 7869 Views
  • 64 replies
  • 27 Helpful

Satellite Messaging

Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....

Coverage status

Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...

Resolved! Which phones are supported on standalone 5G?

I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...

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Philt8 by Contributor
  • 10995 Views
  • 68 replies
  • 16 Helpful

Resolved! 99% coverage of the UK !!

I’m the one where I live that’s the 1% not covered!losing  faith in EE big time drop outs and network disruption and coverage is terrible lately 

L3ON80 by Visitor
  • 296 Views
  • 4 replies
  • 8 Helpful

Network

It was supposed to be 5g but  I only get 4g connected and only have 2 signal bar

Tz23 by Visitor
  • 152 Views
  • 3 replies
  • 11 Helpful