Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 75000 Views
  • 59 replies
  • 128 Helpful

TNT sport is not work

I have tnt sports, always have:   It’s my inclusive add on but now it’s not working and tnt sports is asking me to sign up instead of just opening 

Summer offer

Just need a human to tell me when the summer offer expires on the sim only upgrade unlimited plans 

Teno1878 by Investigator
  • 69 Views
  • 3 replies
  • 0 Helpful

Smart benefits

I am looking to upgrade my plan. But I want 2 smart benefits but I’m unable to find such a plan I would like TNT and APPLE ONEThanks

Teno1878 by Investigator
  • 73 Views
  • 2 replies
  • 3 Helpful

Resolved! How to claim the free watch with S25 Ultra

I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks. 

Zoze8588 by Investigator
  • 5340 Views
  • 12 replies
  • 9 Helpful

EE Perks Code not Working

I have generated a code on EE Perks to get the 20% off code on my upgrade and the code is not working. Can someone please assist?

rhaydar by Visitor
  • 28 Views
  • 1 replies
  • 0 Helpful

Resolved! NHS Perk account deactivated

Hi!I have tried endlessly to logon to my NHS Perk account but it comes up with 'Your account has been deactivated as your registration was not completed within the allowed time frame'... it does not give any option to resolve this, i haven't actually...

Resolved! Apple Music inclusive extra not applying

I’ve chosen Apple Music as my inclusive extra and can see it active on my EE app. I received a link to set it up but when I click it, it opens Apple Music, shows a white screen for a second, then just continues to the regular Apple Music app. There a...

FJSaturn by Investigator
  • 2057 Views
  • 14 replies
  • 6 Helpful

Resolved! Invoice

Hi im having trouble finding my invoice number for the phone I have ordered Do they make it so hard to find it to stop you claiming the free item ?

Shawn111 by Visitor
  • 388 Views
  • 4 replies
  • 2 Helpful