Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 82737 Views
  • 59 replies
  • 130 Helpful

Unable to login to EE Perks

I am unable to login to EE Perks. It says my account has been deactivated but I can't register as my details are already linked. I have called EE twice now, the first time I was told she would contact the Perks team for me which didn't happen and the...

DJ1967 by Visitor
  • 16 Views
  • 0 replies
  • 0 Helpful

Resolved! Allow Apple One to be upgraded

Apple One is currently only an individual subscription, I told when purchasing my plan that Apple One was included and that I can pay “6 per month to upgrade to the family plan. YOu will be able to do this once you have set up your plan on your phone...

Kai00 by Explorer
  • 2238 Views
  • 9 replies
  • 8 Helpful

Resolved! Friends and Family Discount not working

Hi there, I have a friends and family  discount code but all I keep getting is the voucher code is  invalid. I tried it on multiple devices or sim only to see if it works and it keeps saying the same message. I did call the customer help line but the...

TNT Sports Ultimate and HBO Max

With the HBO Max UK launch details announced today, I’m wondering how this will work with existing accounts that have TNT Sports Ultimate as an inclusive extra add on.Will we just get the entertainment content like the previous addition of DIscovery+...

ildr by Valued Contributor
  • 29424 Views
  • 30 replies
  • 8 Helpful

Resolved! Package

Hi, I changed my package today but I cancelled sports In error 

Lisa545 by Visitor
  • 88 Views
  • 1 replies
  • 0 Helpful

EE Add-ons & Benefits - Not Working

Hey,Not sure if anyone here is able to help, my current contract includes an additional "add-on" but when trying to add this via the TXT service it says that the service is currently in high demand and to try again later.When trying to add via my acc...

UnluckyXIII by Established Contributor
  • 2931 Views
  • 8 replies
  • 0 Helpful

Resolved! Ee perk cannot generate code

Hi, when I try and generate a new code I receive following error message - Unable to Retrieve Code at this current time,I have 3 codes left. Any help would be great. I have tried logging out, changing password and different browsers and devices but g...

Jb773 by Visitor
  • 953 Views
  • 9 replies
  • 6 Helpful

EE Instagram advert links to WhatsApp - legit?

Hi, I clicked on an EE Instagram advert last night which looked legitimate and offers a £10 monthly sim for unlimited data and roaming for existing customers. The link opens WhatsApp an EE business account with the number +44 333 880 1511. There's an...

Resolved! EE perks code not generating

Hi,I'm trying to generate a discount code from the perks site but it keeps coming up with an error "Unable to Retrieve Code at this current time, if the problem persists please contact your company EE Perks representative"I am currently working for a...