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Donation request

HiPlease you provide me with more information on how to apply for a donation for our fundraiser.Thanks

Resolved! London SEN School – Student Enterprise Raffle Donation Request

Dear EE Community Team,I am a teacher at an SEN secondary school in Islington, London, and I am currently supporting our students with a real-life enterprise project.As part of the project, our students are organising a Christmas raffle to raise fund...

Wifi not connecting

Hi there, my Internet has turned off completely even though my bill isn't due for another couple of days.I've restarted my hub, still nothing. Tested the connection through the app and I'm being told that I have a problem with my account. Been told t...

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Ex-Employee: Need proof of internal role title

Hi everyone,I am an ex-employee of EE Limited / BT Group, and I need some quick guidance to clear a background verification check for a new job.My CV lists my title as Technical Service Guide (which was our day-to-day operational and team-facing bran...

Resolved! 6 Weeks 8 hours telephone calls still no help from EE

4 new contacts set up all failed pre book appointments failed no one knows the answer now paying more because I am out of contract can’t leave EE account frozen ask to speak to a manager told no manager available

Resolved! Previous employee of T-mobile and need help with previous pension

I worked for T mobile and have a pension with EE. I haven’t had any information about my pension and need help getting in touch to sort this. Can you help

Resolved! Previous employee-payslip

Hello I'm a previous employee and would like to discuss my final payslip but I can't find any phone number or email to contact if someone can help me with that it would be much appreciated

Resolved! contact information for a reference request

Good afternoonI'm hoping to get in touch with my former line manager to request a reference. I do not have their contact details. I was an employee between 2020 and 2023. Any advice you could give would be appreciated. Thank you