We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I paid £10.00 for a phone top-up over an hour ago. When will my service be resumed?
hi there I am having a real problem and I cannot get through to anyone about it. I switched at the beginning of September from a pay monthly with you to a pay as you go. I had the entire conversation via your chat service on my ee app. on September 7...
Hi everyone, I just bought EE’s £5 subscription pack on PAYG. When I was selecting it in the app, it clearly showed 6.2GB data, 250 mins, and 500 texts. After I paid (with the 10% discount for card payment, so I was charged £4.50), my account is now ...
Hello,I have been using ee sim card while I was in UK, but after I came back from my home country to UK after summer vacation, my sim card was deactivated. I didn't knew that it was deactivated, while they already took my money for this month which w...
what are my options for getting data on pay as you go, i have seen a ee data sim for 30days 200mb for 1pound, i do not need much data ,is that my best option ,my phone can take two sims,
I'm currently abroad. Then I discovered that I can receive text messages, but I can't send them or make calls. If someone calls me, they will get a voice message saying "mobile number is currently unavailable". If I call someone, they will simply han...
I only use my EE SIM abroad for 2-step verification texts. It has never been used in the UK. It was deactivated, so I couldn’t receive any texts, but after a top-up it worked again.I want to know two thingsWhat counts as activity on an EE SIM? For in...
Is this text real? I wasn't sure if 1117 was a legitimate ee number.Busy spell coming up? Social life off the charts? We've got you covered. Get 3 days of unlimited data, minutes and texts. All for only £3.You can renew this as many times as you like...
Is there a live chat function to speak to EE, rather than having to call on 150?I’ve recently changed to a pay as go go contract because I am travelling for a year. I’ve read that live chat function isn’t an option for PAYG customers - is that right?...
I am a very low useer on a stright payg account, using my phone few a very few calls and texts only.. I have £15 credit. Is there any way I can add on a small amount of data for a few days use, say 5 days, as a one off payment. Can this be done and ...
