Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 12790 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9113 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

The UK's No1 Network.jpg
LAURA_MCW by Former EE Community Manager
  • 35107 Views
  • 25 replies
  • 21 Helpful

Cant phine 150

Hi I think my phone is in hibernation mode I have topped up tried to ring or message but no luck can't  ring 150 to speak to anyone to get it out of hibernation as all I keep getting is I don't have enough credit is there anyone who can help please

Resolved! 4G connection speed. Is it capped?

I used to get 70-120 Mbps at my house with EE I now get exactly 30 Mbps.  I used to be on an EE contract and swapped to PAYG subscriptions.  Are the PAYG subscriptions capped?

eddlait by Explorer
  • 41 Views
  • 3 replies
  • 1 Helpful

Resolved! I can't call or text 150 from my phone anymore

If I try to call 150 to check my balance and top up it tells me 'it looks like you don't have enough credit to make this call right now you'll need to top up first,' and if I try to text balance to 150 the text doesn't work. Not sure how to top my ph...

data

i just topped up my phone and now my data isn’t working and i have my other top uo still on there but no data left in that one 

zee2006 by Visitor
  • 19 Views
  • 1 replies
  • 0 Helpful

PAYG not accepting any calls?

Have a PAYG SIM. Top up only. Just added credit as thought might be that but basically when called from a three SIM it says 'this number is currently not accepting calls' and from three it says 'calls to this number cannot currently be connected........

Voipboy by Explorer
  • 47 Views
  • 3 replies
  • 1 Helpful

Gifting data

HiHow do I add a new "EE pay as you go" number to my account, so I can gift them data? 

Stu2479 by Visitor
  • 20 Views
  • 1 replies
  • 1 Helpful

Overseas top up numbers not working

Good morning from USA I am trying to add extra credit to my phone so I can call uk numbers it is not connecting to any of the numbers eg 360 or 150  thanks in advance 

anita75 by Visitor
  • 38 Views
  • 2 replies
  • 2 Helpful

Help

hello, I'm trying to load my card but I can't. what's the reason?

Silvia20 by Investigator
  • 60 Views
  • 7 replies
  • 1 Helpful

Add ons

I have pay as you go mobile with EE.   Up until this month have always been able to buy add on minutes.  Keeps coming up with ERROR ADD ONS fixing this page.   I have plenty of credit.    Surely somebody at EE an sort this out.

Dianne71 by Investigator
  • 93 Views
  • 7 replies
  • 1 Helpful