If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I travel to the UK regulalrly for business and I am considering a visitor eSim but as I am not here all the time, can I get an eSim, keep topping up to extend the validity while here, but then when I am not here, not pay to extend the validity, but k...
Hi thereI was looking to join EE, and the best deal I can get online is £16 a month for 25gb on a 24 month contract that'll go up 16% in March to £18.50.But on saver PAYG I can get 75gb for £13.50. I can't find anything you DON'T get on the saver pla...
Hi, I'm on pay as you go (SIM Local Plan, £15). I want to switch to the £20 Plan (50GB). I texted PLAN20, YES, then TOPUP to 150 while I had £20 credit, but got no confirmation and the plan was never bought. My old plan renewed instead.Also, the My E...
Hi im new ish to ee Ive had a sim for three months no problems until now.I normally have the automatic top up on so when my plan ends i can top easy.But this time around didnt have enough in bank so I was a day late but I topped up yesterday and i...
I want to upgrade my Oppo phone to a Samsung Galaxy A16 or A17. I have an EE 30 day plan at £5 per month and I do not need anything more. I can't seem to buy the new phone online without taking a £10 per month plan which is a lot more than I need. ...
I can’t top up at the moment. What do I do
I have been trying to add my card details via app and web so it can take payment but when i complete details, it then redirects me to my lloyds App to approve, then back to ee it just goes blank and nothing more.
Good morning.When I log-in, at https://ee.co.uk/manage I see the option "View full usage" but it is takes me to https://ee.co.uk/plans-subscriptions/mobile"" which has no breakdown of my usage. Previously I could see my usage including how many minut...
I have a PAYG SIM with an old data pack - £1 per week - which is no longer available, but continues to work beautifully for me. I have just received my once every 12 weeks invitation to boost my minutes, texts or data. However, I am currently on holi...
