General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Donation request

HiPlease you provide me with more information on how to apply for a donation for our fundraiser.Thanks

Resolved! London SEN School – Student Enterprise Raffle Donation Request

Dear EE Community Team,I am a teacher at an SEN secondary school in Islington, London, and I am currently supporting our students with a real-life enterprise project.As part of the project, our students are organising a Christmas raffle to raise fund...

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Ex-Employee: Need proof of internal role title

Hi everyone,I am an ex-employee of EE Limited / BT Group, and I need some quick guidance to clear a background verification check for a new job.My CV lists my title as Technical Service Guide (which was our day-to-day operational and team-facing bran...

Resolved! Previous employee of T-mobile and need help with previous pension

I worked for T mobile and have a pension with EE. I haven’t had any information about my pension and need help getting in touch to sort this. Can you help

Resolved! Previous employee-payslip

Hello I'm a previous employee and would like to discuss my final payslip but I can't find any phone number or email to contact if someone can help me with that it would be much appreciated

Resolved! contact information for a reference request

Good afternoonI'm hoping to get in touch with my former line manager to request a reference. I do not have their contact details. I was an employee between 2020 and 2023. Any advice you could give would be appreciated. Thank you

Resolved! Previous Employee - Payslip

Hi,I have recently left EE as an employee and was wondering how I would contact HR/Payroll regarding my final pay/payslip? Is there a contact number/email? Thank you!

Resolved! HR Employment Reference Request

Hi,Can somebody help with regarding sending an Employment Reference Request for an employee who is being vetted.Thank you,Lucie

Resolved! Pension

I worked for Orange from 1998-2002. How can I find my pension please?