Devices

Resolved! iPhone 18 pro, Pro max (iPhone Duo) that time of the year again, Thread

Hello dear Ee community people, is that time of the year again, pre ordering the new iPhones and Apple Watch and the new special edition Apple fold phone, as you all know the apple event is going on live right now and they are presenting the new iPho...

Resolved! iPhone 18 pro max pre order stating delayed

Hi, I pre ordered an iPhone 18 pro max on Sunday and the order got cancelled, so I re ordered again on the 16th sept annoyingly I’ll have to wait longer now. My tracking says usually dispatched in 12 days but I have just had an email to say my order ...

faulty display on brand new iPhone 18 pro max ??

I’ve had the device for 2 days, today I’ve noticed a blue dot/pixel appearing in the upper left corner. It is intermittent, comes and goes on its own. At first I restarted the phone, it went anyway, but then it came back. Not sure what to do. Is it a...

iPhone 11 IMEI Portal Error - Stuck in "Code" Unlocking Loop

Hello,I am hoping a Community Manager or Moderator can help escalate a technical issue with unlocking a iPhone 11.Whenever I try to use the online EE Device Unlock Portal, it immediately throws an error message after entering the IMEI. I have tried ...

MY EXPERIENCE WITH EE

My experience with EE — something I wish I understood before taking phone contracts as an international student I’m posting this because I recently had another experience with EE that made me think other students, especially international students wh...

iPhone 18 pro max unacceptable delivery

Well what a nightmare, was looking forward to my new upgrade, the iPhone 18 pro max, I take delivery of said package, only to open the bag and see well the box was split open at the bottom and as you can see my new phone and cable not even in the box...

Resolved! Apple Watch Ultra 4

Not loving this new ultra watch 4 . Will not connect to receive calls even after calling EE last night and was told give it 4 hours and it will. This watch (BOUGHT DURECT FROM APPLE) has frozen completely once already, not up date activity rings and...

Phone hasn’t arrived

Hello, I ordered a new iPhone on Tuesday and it’s still not arrived. I’m worried bc my phone is about to break.

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

iPhone 18 pro max order

I cautiously ordered the new iPhone pro max on order day from ee as I decided to give them another go after I almost cancelled my contract earlier this year. I was told I’d get it today and surprise surprise I now have to wait up to 28 days for my ne...