When I received my EE smart hub plus set it up and then connected my Xbox it would not connect it recognises it is wired but displays nothing else below. I've tried a network switch which is how I fixed this problem with my Vodafone router. But nothi...
So I added xbox game pass when I bought my pay monthly sim and it is on the email as confirmation I added it but I haven't had anything else on how to actually use it, no codes or anything. I've checked the app and I can't find anywhere that will jus...
Cant purchase on Microsoft store with my phone bill which is a monthly plan
Hi EE, A quick search online and through your forums and it appears that activating the free Xbox Game Pass Ultimate, that you're offering as part of your broadband packages, is problematic for a number of customers, myself included. Can you please f...
I’ve got a ps portal and when I try use my EE hotspot the data never works. It says can’t find connection. I just don’t understand why EE would sell ps portals for they’re phone data to not work as a hotspot
I upgraded my contract last week and added in Xbox Game Pass as my extra. It shows in my account however I have had a text saying I need to activate it. When I try to activate it I keep getting a message saying there’s a technical error. I have conta...
Hey. My Playstation Portal cannot connect to my PS5 on EE mobile data. Using Android phone. I can connect on WiFi at home, WiFi away from home and mobile data with Three and O2 - only EE mobile data not working.I also cannot get the PS Remote Play ap...
If I buy a ps5 on the 12 month plan do I keep it when the 12 month plan has finished
I recently moved from BT to EE broadband for EE 900 and everytime I’m trying to claim the 12 months Xbox Game Pass I receive the same error.
Sent my Switch to nintendo as it has developed a fault not detecting the left joycon when connected to device for handheld mode. works fine apart from this. Nintendo giving me a quote for repair of £218 inc VAT even though its within the 2 year war...
