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Resolved! PS5 order-Payment Pending but No Order Confirmation

I attempted to purchase a PS5 Slim Disc and EA SPORTS FC 27 for £597.98. The checkout displayed ‘we are unable to process your request’, but £597.98 has appeared as a transaction with EE in my bank account. I have no order confirmation or order refer...

Resolved! NS voucher already redeemed

Hi, I recently received two Nintendo Switch Online membership vouchers as part of my Nintendo Switch 2 bundle from EE.I tried to redeem both codes for the first time, but both are showing “This code has already been used.”I have never redeemed either...

Resolved! Gambling

Is there a way to block all gambling sites and apps? I just can’t be trusted so need to get rid completely. 

Resolved! PS5 Pro Order – Dispatch Time Confirmation

Hi,I ordered a PS5 Pro on 8th September. Given the recent shortage and the high demand, I wasn’t expecting there to be any available when I initially looked.However, I checked again yesterday and was able to add one to my basket and successfully comp...

Resolved! Game pass ultimate

Game pass ultimate reduced the price on April 21st, why am I still being charged the 22.99 price?

Resolved! Ps5 pro finance option not available

Hello. I am trying to purchase a ps5 pro on a 24month contract with 0% APR. I previously have applied for the finance but it came back as a decline. I believe the reason for that was an address mismatch. I have spoken to the billing department and th...

ANasr by • Visitor
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  • 2 replies
  • 3 Helpful

Resolved! Can I cancel a return

I was wondering if you can cancel a return? I requested one a couple of days ago but I’ve changed my mind

Deeuk2 by • Visitor
  • 87 Views
  • 1 replies
  • 3 Helpful

Resolved! Grand theft auto 6 pre order

This game comes out 19th November- will I get download code the week before so I can pre install game?

Resolved! Xbox 25th Anniversary

I pre ordered the Xbox 25th Anniversary console & was just wondering when I should receive the £160 game card?Is this delivered when the console is despatched? Or should I have received it 48hrs after I placed the order?Thank you 

Clarky84 by • Investigator
  • 161 Views
  • 4 replies
  • 0 Helpful

X box stolen

Xbox Stolen from [Removed] .. Saturday the 22th of August .. Xbox bdlongs to *******. [Mod Edit - Kindly refrain from sharing personal information on the public forums]    

jrsearl by • Explorer
  • 99 Views
  • 2 replies
  • 0 Helpful