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Resolved! PC Game Pass Activation add-on

I noticed on one of my pay-monthly mobile contracts that I have a free "currently active" add-on that just says "PC Game Pass Activation". I've had the contract for well over a year but haven't received any correspondence suggesting how I would go ab...

Phil110 by • Investigator
  • 292 Views
  • 4 replies
  • 0 Helpful

Resolved! Laptop advice (Poss RAM) maybe something else

I purchased an ACER Nitro from EE on a 24 month add to plan. When it arrived everything looked ok, but it wouldn't switch on. Initial power on/off. I assumed it was down to needing Charge. So I have charged it and still nothing. So I have asked a fri...

Resolved! Charge for Xbox

refund, you could send something like this: I am contacting you regarding charges for my Xbox Game Pass subscription. When I spoke to a representative previously, I was informed that I would receive 6 months free as part of a promotional offer. Howev...

Emmacopp by • Visitor
  • 369 Views
  • 1 replies
  • 1 Helpful

Nintendo Direct - Highlights?

Finally got around to watching the Nintendo Direct from Tuesday, great show if you like RPG's :).That said, nice to have Ocarina of Time finally confirmed. That said, I don't yet have a Switch 2, but now I'm left wondering, should I get one before th...

Twinoni by • EE Gaming Expert
  • 403 Views
  • 3 replies
  • 4 Helpful

007 First light PS5 James Bond

Hi, I pre ordered PS5 007 First Light from EE, and should have received the Casino Suit free with the purchase, but it does not appear in game.Could anyone kindly advise?

Filobeto by • Visitor
  • 342 Views
  • 1 replies
  • 0 Helpful

Resolved! Video game order issues

I ordered a game for the PS5 and as is customary, DPD didn’t deliver it and are fobbing me off with cryptic messages about failed delivery due to unforeseen issues. I have attempted to track the order on EEs site but it is not recognised. I have no f...

Resolved! Amazing customer service

Tash from EE in Taunton helped me with my purchase of an Xbox series X this afternoon, amazing customer service from herself especially when it was her first time adding a gaming bundle onto a mobile plan so she was very apologetic that it took a whi...

Resolved! EE Broadband and gaming package

HiI currently have an ee broadband account. Would I be able to ad a PS5 console bundle onto that account or would I need to pay for them separately? If I try to do this online it does not give me the option.Thanks

VG22110 by • Visitor
  • 535 Views
  • 2 replies
  • 0 Helpful

Resolved! PS5 £125 game card

Anybody had issues with the ps5 game card not working on checkout? Got mine today with the ps5 bundle, gone to buy some gift cards on the store came up with an error and it’s took the balance off the voucher and I’ve not got my gift cards. Baring in ...

Forza Horizon 6 – What are you most looking forward to?

Hey everyone!Forza Horizon 6 is landing on Xbox Series X|S and PC on 19 May 2026, and I'm curious to hear what you're all most excited about. Japan has been one of the most requested locations for years, so it feels like this could be something speci...

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