Gaming

Resolved! PS5 Disc Edition Eligibility Criteria

Certainly! Here's a direct and concise version of your query:PS5 Disc Edition Eligibility CriteriaHi,I'm an existing EE customer without a pay monthly plan. What are the specific eligibility requirements to purchase the PS5 Disc Edition through EE's ...

Xbox game pass ultimate

I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?

Tec and broadband

Hi am after setting up broadband and a ps5 pro

UpNp and Plex

HiRecently moved to EE Fibre and have received the EE Not so Smart Hub PlusIssues I am having are:1) UpNp is not detected on any device on my network, it is turned on but not being detected or not detecting anything, I have done the whole turn of eve...

XBox Game pass issues

Hello there,Due to the issues i have had with the WIFI during my upgrade from BT i have not activated the XBOX game pass. I have tried today and followed everything on the email, agreed to the T&Cs but it does not progress from there and there is no ...

VAT Removal from Order to Jersey

Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...

Did not receive 24 month Xbox ultimate and £70 EE Game Card with Xbox Series X

I ordered a Xbox series X bundle with 24 months of Xbox ultimate and a £70 EE game card and when it arrived only the console was in the box with no cards, have received no emails, texts or anything in the post so far. Any ideas when I will get these ...

Resolved! No confirmation email

I've pre-ordered the Switch 2 and have an order number, but never received a confirmation email. Is this normal?

Xbox game pass ultimate still linked to my xbox account

I've had Game Pass Ultimate as my inclusive extra/add-on for probably a year now, but have decided to swap over to getting 4K Netflix (I use it more and use Game Pass less these days). However, my xbox account still says it's linked to BT/EE, so I ca...

No email confirmation or order history

Hi I preordered a Switch 2 but I’ve been sent no email to confirm and there seems to be no way to find the order in my account (just mobiles and broadband orders). I snapped a picture of the order no. luckily but I’ve had no trace beyond that. I boug...

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