Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

samsung s21 ultra 5g no internet

Hi. I just having issue with internet, calls and msgs. My screen is showing 4g all the time. I have switched on/off my phone 5 times and tried a plane mode even more and still no internet connection. It has been like that 1 hour already and this is n...

Broken phone handset - how to contact support when you cant call them

My new phone is completely dead and no amount of charging or resets will recover it. I cant call EE and the website appears to have no chat facility for support and advises to call. I've filled out a complaint form but need to speak to somebody to tr...

S24 FE update

Hi any ideas when the S24 FE can expext the new Android version to be available.

Resolved! Samsung one ui 7

I was wondering if there was any information with regards to the release of samsung one ui 7 which was released on 7th Apr as I believe it is there stable version.

Resolved! Galaxy watch 7 LTE roaming

Wondering if someone can point me in the right direction. I have a Galaxy 7 LTE watch setup to be used independently from my phone. My phone contract includes unlimited EU roaming and unlimited watch data. I also have the £7 per month (reduced to £0)...

Pixel 4a appeasement

I just received a call from the EE repair centre in Ashford, saying before they can carry out the “free” battery replacement, I need to pay them £80 for a screen repair. I have photo evidence the screen was not cracked before I sent it and the touch ...

Sms messaging

Video playback issues on S24, sent to repair but couldn't reproduce.

I've had an issue with my S24 since I obtained it on contract just over 6 months ago, it's an issue that's annoying but that doesn't make it unusable, but it's annoying.Basically, in certain applications when playing a video, the video will become pi...

Resolved! Does Pixel 6 Pro support WiFi calling with EE?

Hi all...Does Pixel 6 Pro support WiFi calling with EE? I'm currently with Spusu who run off the EE network and i've realised that they don't support it.Thinking of changing to EE if they do support it.thanksNeil

Resolved! Galaxy Watch 7 / Ultra (LTE)

Hi all, is anyone successfully using a Watch 7 or Ultra on LTE successfully, and able to make calls from the watch?(or anyone else having issues?)I have a Galaxy Watch Ultra, have activated a paired £7/Month eSim for the watch but it does not work pr...