Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Unlocking a phone, error message on ee website

I have put the imei number in on the unlock page but it gives an error message. I tried customer services it just says go to the unlock page on the website. I tried putting the number in on a pay to unlock website and it recognises the phone but I do...

Nothing 3a no updates coming through

First time posterMy nothing 3a is not getting any updates through. The OS is probably 18 months out of date and it's now starting to cause issues with apps Any suggestions for sorting it

Resolved! Pixel SOS on Pixel 11

Anyone else find that Pixel Satellite SOS not working to a Pixel 11? Have just transferred from a Pixel 10 where it worked fine. Now saying it won't register...

EE Phone & Connection to my EE router Help Please....

After some valued help please, the automated EE help in app wouldn't allow me to explain fully and every time I phone 150 it hangs up on me.....anyways, hope i'm in the right spot....Have fibre EE router and EE phone ( newish to me ) had few months t...

Resolved! Verification pin upgrade wont send.

Im trying to upgrade to the new samsung watch. Ive completed the order but then it asks me to verify who i am by sending a pin via text. The number it is sending the pin to is my watch and not my phone (obviously, as its the watch number im upgrading...

Resolved! OPPO FIND X9 ULTRA

I find it quite disappointing that EE has not stocked the Oppo Find X9 Ultra, especially considering their supposed partnership with Oppo to market their devices. It appears that the only places to purchase this phone in the UK are either the officia...

Website links will not work

Hi, I have a Samsung galaxy A24 ultra and everything works fine except website links. They just dont work! Any ideas how to fix this please?

Transferring to EE learning points - Pixel 9

So last night after several hours of Sky/O2 being unavailable I finally bit the bullet and purchased an EE SIM only eSIM subscription and what was supposed to be a simple immediate online purchase just didn't work, so here are some notes in case anyo...

Resolved! Protective Covers for New Honor 600 smart phone

Hi I have got a brand new Honor 600 Smart phone I have ordered 3 different covers from amazon and all have been to small any suggestions where to get a cover that fits

Android Phone does not receive updates from EE

HelloI bought a used Samsung S24+ from Amazon a few months ago, but it is not receiving updates from EE and the last security patch was over a year ago.I did a factory reset with the SIM card in the phone but this has not helped. I've bought several ...