Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! S23 ultra screen replacement

I have a s23 ultra with cracked screen with damaged LCD panel. How much it will take to replace my screen?

My number is wrong on my sim card.

On my Google Pixel phone. If I go into settings to view my device details it shows my phone number attached to the sim as a completely different number to what I have been using for years. If someone rings the number stated in my settings it doesn't ...

Resolved! watch 7

Dear EE Customer Service, I am writing to formally raise a complaint regarding multiple misleading experiences I have had with EE, which have caused both financial and emotional distress. Firstly, I recently purchased a Watch 7 through EE. I am being...

Resolved! LCD replacement without screen damage

I accidentally dropped my Samsung S24 Ultra then the LCD damaged with black and white screen. There are times that my wallpaper appears but with lines then gradually turning into black screen. How much it cost for the LCD replacement without screen d...

Mobile phone ee

Hi my mobile phone will not allow me to calls or texts. Saying no network available. Everything else seems to work. I've tried restarting phone and sim card.

Resolved! My phone is not working and I am not due an upgrade as yet

My phone is not switching on and I am not due an upgrade until next February!

Resolved! Call forwarding number query.

I accidentally deleted my call forwarding destination number. I want to reinstall it. How do I do this?

Why is EE so rubbish

Seriously, have had a brand new S25 Ultra for 5 months and it has not worked properly since day 1. EE blame Samsung and Samsung blame them. Niether company will do anything to rectify it. Now the phone has decided to not connect to the network. I gue...

Phone

Don't buy or take contract out with EE .IVE been with EE for over 20 years ..im on contract but last Dec my contract phone was playing up so I decided to buy one out right as I'm diabetic and need a phone for my reading .but this weekend the charger ...

My EE device Blacklisted by Orange PCS LTD?!

I sent my old Galaxy Note20 5g into Envirofone and they can't accept it because apparently its blacklisted."All mobile devices received are checked on the Recipero’s CHECKMEND database which indicates if the police, insurers and mobile networks have...