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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 4122 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 76775 Views
  • 95 replies
  • 28 Helpful

Resolved! Google pixel 9 wifi/mobile data issues

I've had problems with data both on WiFi and off, easiest ones to spot are messages not sending on WhatsApp or messenger, have done the usual of restarting the device, going into settings and resetting the network settings, clearing the cashe and sto...

Evoviilad by • Investigator
  • 340 Views
  • 6 replies
  • 1 Helpful

Can't activate visual voicemail

I'm using a Samsung Galaxy A54. I activated visual voicemail by texting VISUAL to 150 as per the instructions, and got a text back after a while confirming it's ready to use. But I still can't toggle the visual voicemail setting on in the phone app (...

pwalk by • Established Contributor
  • 535 Views
  • 13 replies
  • 8 Helpful

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

Problems since recent update on Galaxy A17 5G

Since last weeks update on my Samsung Galaxy A17 5G, I have had problems with the battery draining fast and I am now having problems with charging. Is this just my device? Any recommendations?

LouD76 by • Investigator
  • 579 Views
  • 4 replies
  • 0 Helpful

Resolved! invoice number

I recently started a contract in store for a Samsung galaxy s26 and am trying to claim the free galaxy watch8 but I can't find my invoice number. I have my receipt I was given in store and my first bill but I can't seem to find anything on either of ...

GraceD6 by • Visitor
  • 314 Views
  • 1 replies
  • 0 Helpful

Take a message

Hi everyone,So my Pixel7 has now diverted voicemail from EE to 'take a message' part of Google's phone app. Quite useful and I can turn it off if I want.However I'd rather have my usual voicemail greeting or at least not the American female robot voi...

Puzo by • Investigator
  • 2752 Views
  • 5 replies
  • 0 Helpful
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