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S25+ Software Repair/Flash - Warranty?

Hereticcc12
Visitor

‎13-10-2026 01:34 PM

Hello,

I am a PAYG customer with a Galaxy S25+.

I was enrolled in the Beta Programme for One UI 9 via Samsung and am currently stuck on the beta software after withdrawing from the beta with no option to update to stable One UI 9 rollout.

 

I understand EE is an authorised Samsung repair centre and have a shop nearby that offers repair service via appointment.

Would I be able to take my device to EE to have the software flashed under warranty? If not, what sort of price would I be looking at?

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎13-10-2026 02:02 PM

@Hereticcc12   Not sure warranty will cover this.   Have you reached out to Samsung about this ?   They should be able to tell you how to sort it. 

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
0 Helpful
ee_user14
Expert Contributor
Expert Contributor
In response to Chris_B

‎13-10-2026 02:12 PM

@Chris_B wrote:

Have you reached out to Samsung about this ?

Not sure how far it is to reach, or whether the OP's arm will be long enough, but https://eu.community.samsung.com/ might be worth a start for sure.

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