If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi EE Community,I placed an order for an iPhone 16e 512GB (Black) on 1st July 2026 with a down payment and monthly instalment plan. I received the order confirmation, and the order is showing in my EE account, but it has still not been dispatched.I h...
I tried to buy a phone from you and got told that my identification didn’t go through and the £40 I paid up front would be back into my account within ten days and I still haven’t received this. Money back
Hello, I purchased a 30 day esim. I activated the eSIM but it did not work at all, and provided no data, so I erased the eSIM from my phone. I'd like to cancel and request a refund. my account email is [email protected] Please confirm the cancellation...
I had received this mail but ifont know my order has been confirmed or not ! No email after this
When I got an upgrade, I didn't receive my free pair of earphones
Good morning. I ordered a mobile phone last week and i put down a wrong postcode for the delivery. Can my delivery address please be amended. I cannot do it on Dpd website.
Hi ive placed an order for the iPhone 17 pro max I have recived and email with ako code its been 48 hours I have no clue if ive been accepted or not money has been taken and can't seem to get a straight answer over the phone, can any one tell me if a...
Hi, I’m just looking for some advice regarding my Nintendo Switch 2 Mobile Add-on return.I posted the parcel yesterday at my local DPD Parcel Shop, and I have proof that I dropped it off. However, this afternoon I’ve received another email containing...
