If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have had 2 things now delivery from EE through DPD and both times the pin numbers didn't come through because my phone number was wrong. Now im not being funny here EE but I have been with you for years now with the same number but some how as soon...
I’ve just tried to take delivery of a Switch 2 and was asked for a PIN code which I’ve never received.Checking the order the mobile number on the order isn’t mine, any of my families (all on the same EE account) or any number I know. It’s a guy at th...
Is there a way to track the gaming card its been 3 days and I haven't received the card via email or text!?
Is there an issue with stock or ordering of the Google Pixel 11 Pro 256GB in Obsidian at the moment? I upgraded on Monday and received the 'We've got your order' email, but I've heard nothing since. I checked the order tracking page and originally it...
Are there any delays on Iphone 18 Pro Max Burgundy 1024gb? I've ordered one 2 days ago, got the confirmation email with the reference number and that's all about it. Nothing else. At the moment of ordering, on website was showing expected dispatch in...
Title: Phone staff cannot find tracking for Royal Mail Parcel Collect returnHi, I am being told my EE Pro Box hasn't been received, but Royal Mail physically collected it directly from my house via their Parcel Collect doorstep service.Unfortunately,...
Ordered my Neo on 28/9/26. Ordered stated more than 28 days delivery and is still stating that on my order. I’ve spoken to someone at ee today who stated that they definitely have them in stock and orders should be going out soon. Anyone had any upd...
As my status of my duo had changed to: Due to the popularity of the iPhone Duo, fulfilment of stock may take longer than normal. Thank you for your patience. We will contact you when we have an update. i decided to call ee as my order was placed on p...
Waiting for phone delivery wanting to know when I will receive please
E00001: Service Error. User Reference is REF20261111-1790376007385 WHAT DOES THIS MEAN
