If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have a problem with my order is no possible to see my order if it's possible to fix it
I signed up for a pay monthly plan with a phone, paid upfront, and only received an email with a precontract, no information about it for a few days, what should I do next?
It said I would have my order in 1 day to be delivered its now been 3 days and not despatched
I placed my order on the 12th, was told it would be a maximum of 7 days waiting time for the new phone (IPhone 17 pro max Silver/White 256gb) to be dispatched and delivered the following day.Spoke with An agent a few days ago and today (20th Dec) the...
I ordered mine on the 8th December, still nothing..its a joke! James from hull thebguideni spoke to told me i would have it last thursday after ringing customer service on wednesday..thibk he just wanted me off the phone to be honest..just some pers...
Why when I enter my order tracking details does it keep telling me I have no active orders I recieved the confirmation , and paid the up front cost for the device and it said next day delivery but ive heard nothing all day. I really need a update as ...
Hi I’ve just ordered an pair of apple AirPods Pro 2 however when I went to buy it come up with error, money has come out of my account and haven’t received an confirmation email or text. Was just wondering if my order has gone through thanks
Hi I wanted to use my anytime upgrade to make my plan slightly cheaper (I have iPhone) using the £100 Upgrade fee and was refused to have an android phone as these are cheaper - was it right I can’t upgrade to android phone
