If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
If you are an EE customer in the W10 postcode area of London, be warned. The DPD couriers are thieves. They are working in conjunction with staff in the Park Royal depot to steal your delivery, by pretending that they cannot deliver it because of fab...
Just ordered a new phone with monthly plan, but when I finished the upfront payment, didn't received any confirmation or reference number on my registered email. How can I track my order now?
Afternoon all,I’ve just applied for a phone contract with EE, new member. I’ve got a email confirmation to say the order has been placed for the phone, and they will begin work with this.The only issue that I had which I don’t know if this is a conce...
Managed to grab a preorder for the Switch 2 this morning, when looking at the order confirmation it says the delivery date says out of stock. Just wondered if anyone else has noticed this and if it will affect getting the console on release date.
Hi I can't find my tracking number
The first payment for the phone I ordered came our my bank last night but I have had 0 confirmation that it has been ordered or anything but the money has came out my account what does this mean?
Looking monthly contract mobile up front no cost
Why did they do so? Is it safe and secure? They said it was for a credit check when I was changing my mobile plan. We are told to never share our CVC (3 digits in the back of our card) with anyone over the phone.
Hi I want to cancel a recent order and don’t wanna switch anymore no one answering the phone to me was wondering can someone n help me with this please thank you getting charged to leave my current provider can’t pay that thanks
Hello, I’ve made a purchase today through EE and I’m expecting to receive a product soon. Nevertheless I have two concerns, firstly I haven’t received a confirmation email and secondly my flat number doesn’t appear in the orders section which is real...
