If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello all, I’d like to place an order but have it delivered to my work address rather than home. How can I do this? I only see options to change my home and billing address, not delivery. Thank you!
Hi, could you let me know if there is a waiting list for the Iphone 17 Pro Max cosmic orange, as I have not been advised there is an issue with supply during ordering process. Thanks
Hi I made an order online called them signed everything and have received my contract details but I have had no dpd delivery info or anything as its meant to be delivered today
I ordered an iPhone 17 Pro Max 1TB from EE on 24/11/2025. DPD contacted me on 25/11/2025 with a delivery PIN and I was at home tracking the parcel. However the tracking later showed the parcel being returned to EE without any delivery attempt. DPD ad...
I am with EE for my broadband, and seeing i can leave my current mobile provider, I made an order for a pay monthly mobile on EE.I went through the order, the initial up-front cost for the device was taken, and I received an email with plan details, ...
Hi, i wondered if anyone can help?Wanting to upgrade my daughter’s phone for Christmas. Is there anyway that I can do this (I hold all the accounts - multiple contracts - under my account) without any texts/communication going to her number.
They are very bad with costumers I was also buy phone paid for upfront and the assistant shouted on me the money come back to my account.I see my account money never hit my bank card. <mod edit: added title>
Evening. I put in an insurence claim for my Samsung S23 yesterday night with the delivery day being tomorrow, the 17th. I was emailed saying DPD would email me with a time for delivery. I got no email from DPD confirming the time and they turned up ...
Hello, I placed an order via the website then EE called to just to confirm, Everything went ok. I ordered a Iphone 17 pro max and an apple watch SE3, Everything went great until this morning. This morning i looked on my DPD tracking for the watch as...
