If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have seen other similar posts and I have the exact same issue.As part of my broadband order I have been offered a tablet for £1 but cannot redeem it.I have called EE multiple times and have raised a complaint which seems to get closed without actio...
I ordered a new phone - iPhone 17 Pro Max 256GB Silver - to be delivered. Ordered 14th December and email said estimated delivery 15th. there’s no sign it’s being delivered soon as it doesn’t appear to have even dispatched yet and it’s Friday now. Ho...
I am not sure why does this have to be so complicated, but why did I not receive a confirmation email after buying my e-sim? Why is EE quick to charge and not efficient in providing it's services I paid for?
Hi, I've early upgraded on Sunday, but haven't had a confirmation of delivery or dispatch yet It's an iphone 17 pro max in silver Thankyou
Ive ordered the iPhone 17 pro max in silver on the 14th of December order confirmed but not yet received, does any one know how long it takes
Hi I ordered a iPhone 17 pro max blue 1TB on Wednesday 17th but it’s still saying order placed and not been dispatched. Could you please tell me when it’s going to arrive? many thanks
I ordered an iPhone 17 on the 12th of December 2025 but only the case and screen guard was delivered in the next two days , and the iPhone said after 7 days but till date nothing was sent out pls
HiI ordered a ps5 on credit last night, it was in stock when I added to basket and I went through checkout and got the credit agreement email it was pending it my bank last night & today the payment has been taken from my account.I have had no confir...
