Not sure if this is a common theme for mobile broadband on the 5G smart hub, but I've noticed for a while now that I get random ping spikes more noticeably from 9AM pretty much through into the late evening to about 11PM/12AM. General internet usage ...
Hi there! I Got a question, I got my first sim plan with EE yesterday and I have full signal and stuff but the data isn’t working despite being turned on and off and put in diff. mobile phones. It’s been 24 hours now and I still can’t use it yet. The...
A random phone number has been added to my account today? I have no idea why? This is my first contract with EE and everything has been fine but today I've checked my EE app to check my data and it says I have another device but no information pops u...
I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...
Good morning I have a dongle under monthly contract but every now and then I have to reset it as it stops working. Since this morning it has not worked. I have unplugged on multiple occasions and plugged back in but still get no WiFi signal. Would an...
I have inserted a PAYG sim which requires me to pay £10 to get the data once activated but when I try to activate the sim it says Invalid sim. When it asks for the mobile number I assume its the one for the sim and not my mobile phone. I have tried ...
The coverage in my area is awful (GL53 7NQ) In Cheltenham we rarely have a good signal and now today have no Internet or phone coverage as apparently they are upgrading.
Hi Guys,Received and powered up my new Askey HH20C this weekend and have 4 bars of 5G signal indicating on the router browser. I have an iMac connected via ethernet cable and I'm receiving 10.5Mbps down & 2.8Mbps up during busy periods, double that d...
I recently switched from 3 to EE for my mobile broadband (5G EE Smart Hub), but I can't seem to get the port forwarding to work. I host virtual tabletop via foundry vtt, and was able to set this up pretty easily when I was on 3 and can't figure out w...
