Mobile Broadband

Question and content to cover Mobile Broadband.

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Wish to join up my broadband bill with mobile bill but it says on the form add your landline number I don’t have one

Resolved! Signal booster

I have the EE 4G Internal Smart Hub. Can you purchase and external signal booster to connect to the Hub?

Resolved! MacBook won’t connect to 5G smart Hub

Hi, we have a 5G smart hub for our shop. We have a iPad, iPhone that all connects and works fine to the hub but the MacBook Pro just won’t connect. it picks up the hub in the WiFi and connects to it then drops out almost immediately. MacBook has late...

GG597 by Investigator
  • 530 Views
  • 8 replies
  • 0 Helpful

Cancelled order - upfront fee still not refunded

- ordered mobile broadband on the website 19/12 and paid upfront cost of £100- called up a few minutes later to cancel as found a better deal elsewhere - spoke to 2 colleagues who both confirmed cancellation and explained £100 would be refunded- chas...

SuriR by Investigator
  • 147 Views
  • 5 replies
  • 2 Helpful

5GEE Router Dropping Connection Regularly

Hi all,I'm looking for some help.We have a 5GEE Router and for the last few months, we keep losing connection to the internet on a regular basis, I mean it can happen every few hours, or it could happen 5 times in an hour. It can be down for 1 minute...

Lothian by Investigator
  • 7671 Views
  • 16 replies
  • 10 Helpful

Resolved! Contract cancel

Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...

Réka by Investigator
  • 592 Views
  • 5 replies
  • 1 Helpful