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5g router

Hi folks,I have the 5g (NR5103) router. Speeds are okay most of the time but testing with my phone outside I'm getting around 10-20 mbps higher. (Using 3 speed test websites I'm getting 45-90 inside and 55 -108 outside).My question is. I can fit an a...

Harper86 by • Investigator
  • 24 Views
  • 0 replies
  • 0 Helpful

One Bar

Yesterday once again No Signal . Niw only ONE BAR despite EE showing alls well .It’s NOT well I’m afraid and 4GEE is very weak .  It’s just getting Worse since BT have taken over EE. Do they really know what they are doing  in the digital world??? 

Resolved! Hi my Internet has either been cut off or is hostage

I don't have a phone so rely on broadband for my WhatsApp messages. I can pay my bill tomorrow in full but I can't get in contact with anyone if I'm in a health emergency or fall   can someone help? Can they reconnect as I'm going to need connection ...

sarah517 by • Explorer
  • 52 Views
  • 1 replies
  • 0 Helpful

Compliments to Staff

Huge thank you to Donny and Andrea from broadband department for answering my questions and giving solutions so quickly and effectively. I’ve had a distressing situation with the delivery but they looked after it very well. Could admin please give th...

ZiruiW by • Visitor
  • 53 Views
  • 1 replies
  • 0 Helpful

Resolved! Unlimited data but I have a data limit warning !

I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...

5GEE Router 2021 Xbox Party Issues

Hi all i recently purchase the 5GEE 2021 router and was impressed with the speeds however whenever my son uses it for his Xbox he cannot join a party. I rang the support line who told me this was not possible on mobile broadband however we have had n...

Wilkins1 by • Explorer
  • 2295 Views
  • 6 replies
  • 2 Helpful

Resolved! Smart Hub 5g

Hello, I bought a 5g smart hub with 18month contract which is due to expire. Can I I just upgrade the sim to a new sim only deal? Or does it have to be a special contract for the smart hub Thanks 

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