Mobile Broadband

Resolved! Websites blocked

Adult websites blocked 

Resolved! Data Only SIM

I am in a rural area with 11 Mb/s broadband (FTTC).I think I could do better with mobile broadband. Does EE allow the use of my own mobile broadband router (Archer MR2000 or something a bit better) with its data SIM or do they only allow use of their...

Resolved! MacBook won’t connect to 5G smart Hub

Hi, we have a 5G smart hub for our shop. We have a iPad, iPhone that all connects and works fine to the hub but the MacBook Pro just won’t connect. it picks up the hub in the WiFi and connects to it then drops out almost immediately. MacBook has late...

Resolved! Netgear Nighthawk M7

Hello all,I'll be traveling to the UK for a few weeks and was wondering if the Netgear Nighthawk M7 is compatible with EE's eSIM.I'd appreciate any replies or firsthand experiences.Thanks,J

Resolved! Mobile broadband 5g wifi keeps disconnecting from the internet

Hello everyone,My mobile broadband 5g wifi keeps disconnecting, my devices are connected to the router, but it says it's connected without internet, restarting my router fixes it, and i get internet for an hr and then again it disconnects and i don't...

Resolved! HH20C locked by v01.13 firmware - Web form broken

Hi, since updating firmware my 5g smart hub has locked itself and I need it unlocked again

Resolved! Pay as you go top up

Resolved! EE Still Taking Payments For Expired Contract

Last year my EE contract for data expired. I then moved to Lebara. I requested termination of my direct debit payments to EE. They were £17 monthly. However they were not terminated even though I discontinued using their data WiFi device - actually i...