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Resolved! EE 4G 12 month 120Gb SIM

I already have a monthly contract for my phone and a 4G 12 month 120Gb data-only SIM for my broadband, and can check my remaining data using 'add-on.ee.co.uk/status'. I have just bought a 2nd data-only SIM for another device.How do I add another 'add...

GPL by • Investigator
  • 62 Views
  • 3 replies
  • 1 Helpful

Help with mobile broadband

My mobile broadband keeps dropping ive done everything it says to do to restart it on off count 10 etc etc Ive never used it my phone stays in router (BT wont fix the problem in my line due to my location) but it seems to be fine 1 min then the next ...

And1983 by • Investigator
  • 85 Views
  • 5 replies
  • 0 Helpful

Just Received 4G EE Router - No Ethernet Ports Etc

Hi all,Due to my new property's cabinet being completely full and having to wait until someone disconnects their service before I can get FTTP, I've had to opt for EE's 4G solution.I get around 70 down, not bad.My only issue is, the 4G router is one ...

Resolved! How do I check my sim-only broadband balance?

Hello,I have a pay as you go sim-only monthly contract for my broadband. I was cut off recently because my credit ran out and I didn't know how to check the balance. I have an EE account but it doesn't let me check the balance. Does anyone know where...

Pallas1 by • Investigator
  • 94 Views
  • 7 replies
  • 7 Helpful

Resolved! Slow and unstable speeds with EE Smart 5G Hub

I recently purchased the EE Smart 5G Hub for my home internet which advertises its high speeds. I live in Cheetham Hill which is 10 mins from Manchester city centre and I got this mobile broadband because there was no fibre available in the area. Ive...

Vm99 by • Explorer
  • 117 Views
  • 3 replies
  • 1 Helpful

Smart 5G Hub Only Detects 4G

I've checked the EE coverage map for the postcode where my business is and it comes under 5G. All the phones on site pick up 5G but the Smart 5G hub will only pick up 4G on 5 bars. I've checked to make sure the SIM is 5G enabled and it is. The router...

Resolved! How to connect my 5G router to my Canon MG5350 pronter

Hi. My printer is quite old but it connected to my old router. However now I have no phone line I have a 5G router. When setting up it recognises my router but pressing the WPS button as per instructions results in a time out message and no connectio...

New EE Smarthub 4G no WPS button

Can anyone offer any advice.  I have some older appliances that need connecting to the Smarthub which is usually done through WPS, however, the new hub doesn’t have a button to send the signal.  My printer and oven do not have the facility to add a k...

Jenow by • Investigator
  • 159 Views
  • 4 replies
  • 0 Helpful

IIOT setup - APN details required

I am attempting to configure an Ewon 4G gateway. I need to manually enter the access point name, username and password, bc the Ewon doesn't have EE as pre-configured mobile provider(!). The SIM has been provided by my client and apparently is ready t...

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