I am located in Brightlingsea in Essex.I've been here for 6 months and the mobile speed varies from 1M to very fast. Mostly 1M but sometimes it is stable for half a day and I get decent speed.My phone is brand new and works perfectly in other areas.W...
Hi all,I’ve been with EE for some time now and while the service has occasionally been patchy for a day or two, over the past month it has become close to unusable. We are using the Smart 5G Hub, while download speeds are generally strong (between 30...
Hello I'm trying to see if someone can gift me some data please urgently
I have a slightly different service 5g connection . works very well when the router works that is !! anyway we do share the fact that their support is nothing less than useless. Reboot the router works for an hour - then you have to reboot several t...
HiI’m having the same issue. All lights say it’s Ok but the 4g router is not connected to the internet. Calling EE support is pointless as they are never open when this happens. To be fair when they are open they are pretty useless as well. I’ve cont...
Purchased the 4g WiFi as EE mentioned I will get 40/50 mbps since I live in an area of east London that doesn't have fibre capability. I thought that would be the solution till fibre broadband is available but I am not going to lie, the constant disc...
Swapped my BT landline mobile on a Smart Hub for an EE 4G mobile broadband using an EE dongle. Everything working fine including my internet radio. However, the latter will not connect to any BBC stations. All other stations seem OK. Googling for sol...
Hi,I want to keep my fixed-line broadband but also order 5G Home Broadband. The website won't let me order 5G broadband on my account. When I try to select the Smart 5G Hub, the "Select an option" button remains disabled and I cannot proceed with the...
I have 2 different EE 5G SIMs. One is a prepaid Scancom EE SIM. The other is the SIM in my iPhone.When I put the prepaid SIM into my Huawei 5G router it only gives me 4G and reports the connection as "BT".When I put my phone SIM into the Huawei to te...
Moved into a mew address 2 months ago and still have no wi fi, every time i order it gets cancelled everytime i speak to someone they tell me forms have been sent to confirm the omt number and will.take 7 day, never get a callback, try again and same...
