Mobile Broadband

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Resolved! 5G router losing power despite being plugged in.

Evening, have v.similar issue myself. Have a fairly new (Maybe 2 months old) version of the EE 5G Mobile broadband hub (before anyone directs me to the larger, home version i used to have at my previous address - Fibre connected) It's not that. It's ...

Resolved! MINIHUB CONNECT PS5

Hey so,I have had to make a complaint with EE and they have sent me a mini hub to compensate for the time without internet. can someone advise me on if this will work with a PS5 or xbox? If so, how do i do so?I have read lots of forums of people havi...

Paid for EE Plan but Data Not Showing on Account

Hi, I just bought an EE SIM plan that was supposed to cost £10 but was on offer for £9. The plan should include 8GB of data and the usual allowances. However, when I logged into my EE account, it shows that the SIM doesn’t have any data or plan attac...

pwaq by Visitor
  • 158 Views
  • 1 replies
  • 2 Helpful

Resolved! Trouble connecting 2.4 GHz Wi-Fi to mobile Smart 5G HUB

I'm trying to connect a camera which works on 2.4 GHz Wi-Fi to my mobile broadband Smart 5G HUB, however it won't connect. When I open available signals I only get 'Smart-5G-Hub-3WFM so I imagine that it won't connect due to band steering. Is there a...

Jamkass by Explorer
  • 935 Views
  • 9 replies
  • 2 Helpful

Resolved! Linking broadband

I’ve just ordered an EE 4G hub for my new house through BT and I can’t link my broadband to my EE account. Do I need to wait until I receive the hub tomorrow? 

Resolved! Flashing Aqua Smart Hub 5G

I just got my router yesterday and I have already had some lengthy conversations with the customer service team, and will contact them again today, but I will run through the process as it may help others who encounter this issue. I am using an apple...

Resolved! 5G Smart Hub Problems

We've had the 5g Smart Hub for just over month and receive excellent speeds of 250-400 mbps in an area where landline speeds are poor. However, I'm having constant problems with the internet just dropping on devices connected to the hub. It's a parti...

Resolved! Best EE 4G smart hub antenna?

I have just installed a EE 4G smart hub and get 2 bars/12-14Mb. Can anyone recommend a compatible antenna that might squeeze another bar out?! A portable/internal one would be ideal.

mwhk by Explorer
  • 185 Views
  • 2 replies
  • 0 Helpful