Mobile Broadband

Resolved! Setting Up a TP-link 5G Router

HelloI just go 5G in our area and the EE router is messing about (it was great with the old 4G) So I am trying to set up a TP-link 5 G router Archer NX200 with my EE Data Sim. The signal is strong but shows as No Internet.I have spoken to TP-link sup...

Resolved! Sim serial but what is the phone number?

Hi I have a.mobile sim but no idea of the phone number. I use it in a mobile wifi device and don't have a phone that I can put it in. How can I find out the phone number from the sim serial number? I have 2 numbers on mobile wifi and need to know whi...

Resolved! Need recovery firmware for 5GEE Router XP6C (admin password locked)

Hello,My 5GEE Router XP6C (Askey) is locked after a factory reset and refuses the admin password printed on the label.Could you please send me the official recovery firmware package (EE_5GEE_XP6C_Recovery.zip) and the recovery tool?Thank you.Arnould

Resolved! EE mini 4g router problem

Resolved! Can I change my mobile plan

Hi, can I change my mobile plan midway through my contract? I had it in June last year, but I don't need as much data as I though, can I change to a cheaper package now?

Resolved! Mobile Internet box and sim

Ive cancelled my direct debit for mobile Internet box and sim i don't use it never have and its out of contract in June 24 plz stop sending me a bill and charges for this . Ive tried ringing EE without success thanks 

Resolved! Cannot link broadband sim

Hi I can't link my broadband SIM to my account as it's in a router I don't know what the number is for it and I cannot receive messages on it!! 

Resolved! Mobile broadband - 5G hub

Hi - experiencing extreme delays/lagging on our mobile broadband hub, anyone else experiencing this or have any solutions we could try - thanks