Mobile Broadband

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Very low speeds - Mobile Broadband 5G/4G

I have 5G connection, 3 bars, but very low speeds 3.73 Mbps download and 0.91mbps upload. I was quoted about 100-150mbps for both.While download speeds can be faster upload speeds never get above 5mbps. I've tried moving the router around to get bett...

Jody1976 by Explorer
  • 117 Views
  • 3 replies
  • 1 Helpful

Absolute joke

Signed up to a new contract of 50gbt and given 20gbt customer service team are an absolute joke no one is willing to sort this out keep telling me to wait a few more days been 4 days of pure hell. Want to cancel this contract already and go with anot...

MsRoye by Investigator
  • 157 Views
  • 8 replies
  • 3 Helpful

Mobile broadband

Ive got mobile broadband but it won't work just flashes red. Any idea why? I have 2 sim cards for it and tried them both 

skruttles by Contributor
  • 104 Views
  • 6 replies
  • 1 Helpful

Xbox unable to find IP

Hi i also need help with a network problem it says on my xbox no ip adress found and this has happened before its a wifi overload or sm like that and my dad sorted it before but i was wondering how would i fix this issue?

Jay390 by Visitor
  • 117 Views
  • 1 replies
  • 0 Helpful

Resolved! Ee.eg box

Hi ee  so I had a 4g broadband contract  witch ended about a year ago I was still using and being charged for the box. I decided I didn't want it any more. So I have tried to cancel it but there is nothing on my account to cancel and.the end of it I ...

Mikeymaz by Contributor
  • 176 Views
  • 3 replies
  • 5 Helpful

Resolved! Missed bill

Hi I’ve missed to pay my bill and been disconnected, thought I’ve set up my direct debit, payed today morning and still no connection, how long does it take to reconnect? Should I call somewhere or just leave it like that and will reconnect by itself...

WGrace by Visitor
  • 162 Views
  • 2 replies
  • 3 Helpful

Unlimited data fair usage

I have just signed up to an unlimited data sim which I am using in a TP-link 5g router. I am trialling this as an alternative to my wired broadband as where I live I can only get 30 MBs whereas this is consistently giving me 300-400. However I am con...

Flyboi65 by Established Contributor
  • 274 Views
  • 5 replies
  • 4 Helpful