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Resolved! SIM top up

Any idea why I can't use my credit to top up a mobile sim in a router? 

rusper by • Investigator
  • 202 Views
  • 6 replies
  • 1 Helpful

Resolved! Contract cancel

Hi, It is very bad that you can only discuss openly in writing and get information based on the opinions of users. Why can't I consult with an administrator on professional issues, because I can't consult through a personal system, not publicly.I wou...

Réka by • Investigator
  • 227 Views
  • 3 replies
  • 0 Helpful

Resolved! Wish to get quote for contract with EE

Hi,My EE contract ran out a few days ago.It was for a mobile broadband router (4GEE Home router)and a mobile "dumbphone".What phone number or web page do i go to to see what the cost of another contract might be?

treez by • Established Contributor
  • 184 Views
  • 1 replies
  • 1 Helpful

EE 5G Router drops connection several times a day

I bought a new 5G router in July 2025. Ever since, the internet has worked fine some of the time, then intermittently drops out (for 30 seconds or so), and comes back up. Or sometimes we need to reboot it to get it back up. I am unable to get fibre b...

Swan123 by • Investigator
  • 263 Views
  • 5 replies
  • 0 Helpful

Resolved! Trouble connecting 2.4 GHz Wi-Fi to mobile Smart 5G HUB

I'm trying to connect a camera which works on 2.4 GHz Wi-Fi to my mobile broadband Smart 5G HUB, however it won't connect. When I open available signals I only get 'Smart-5G-Hub-3WFM so I imagine that it won't connect due to band steering. Is there a...

Jamkass by • Explorer
  • 411 Views
  • 2 replies
  • 1 Helpful

Phone

EE IS AN ABSOLUTE BAG OF MISERY I HAVE HAD NOTHING BUT TROUBLE RIGHT FROM THE VERY BEGINNING 

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