Mobile Broadband

Resolved! Receipt for top ups

I’m currently using a mobile dongle as my fixed broadband is broken. I’m trying to get evidence of my top up payments to claim from a developer. I don’t have an account as it sends a verification text. The sim is in a dongle not a phone so I can’t ge...

Resolved! False Information, Wrong Broadband and 4G wifi Order Placed by Ordering Team

I ordered new full fibre broadband with EE on 6th of June (Order reference: VOL013-************). I was given a date for Openreach to install the broadband on 22nd June which was the earliest available date. Due to the long delay, I was offered a fre...

Resolved! My broadband

Hi, I woke up and I found out that my broadband wasn’t working and I want to know why.

Resolved! Mobile router flashing red

My 5g mobile router just randomly stopped working and is now flashing red and white. Was working just fine and have turned off for 10mins and re inserted SIM but still not working any advice?

Resolved! EE 5G Hub not working after IPv4 profile change

Hi all, I have just upgraded from the EE HH20C to the HH70C. I am aware of the issues with IPv4v6. On my previous hub I changed to IPv4 only and it was great ever since. I am trying to make the same change on my new hub as I am having the same issues...

EE one sim

I bought 3 ee sims under the ee one and ordered 3 unlimited sims but apps is showing only 25gb of data left

Resolved! Websites blocked

Adult websites blocked

Resolved! Data Only SIM

I am in a rural area with 11 Mb/s broadband (FTTC).I think I could do better with mobile broadband. Does EE allow the use of my own mobile broadband router (Archer MR2000 or something a bit better) with its data SIM or do they only allow use of their...

Resolved! MacBook won’t connect to 5G smart Hub

Hi, we have a 5G smart hub for our shop. We have a iPad, iPhone that all connects and works fine to the hub but the MacBook Pro just won’t connect. it picks up the hub in the WiFi and connects to it then drops out almost immediately. MacBook has late...

Resolved! Netgear Nighthawk M7

Hello all,I'll be traveling to the UK for a few weeks and was wondering if the Netgear Nighthawk M7 is compatible with EE's eSIM.I'd appreciate any replies or firsthand experiences.Thanks,J

Mobile Broadband

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