Mobile Broadband

Resolved! UPNP Unsuccessful/NAT Type Strict

I recently moved to a HMO, and got myself a EE mobile data kit to help me play games online/ work from home. On my Xbox series s I’m unable to join party chats due to UPNP Unsuccessful. I’m aware this is due to it not having a static ip address is th...

Resolved! Using mobile broadband devicr and its only running on 2g no matter where i am.

Hi. Im using mobile device and i can only get 2g on sim ..i used to get 4g ok.

Wifi extender for Smart-4G-Hub with SIM card

Hi, I'm the middle of moving from a static caravan to our renovated house. The internet works fine, but I can't get it to extend to the caravan. I bought a wi-fi extender but that doesn't work. Am I missing something?

Resolved! 5g router

Hi folks,I have the 5g (NR5103) router. Speeds are okay most of the time but testing with my phone outside I'm getting around 10-20 mbps higher. (Using 3 speed test websites I'm getting 45-90 inside and 55 -108 outside).My question is. I can fit an a...

Resolved! Unlock EE 4GEE WiFi Mini

Hi. I have tried to unlock my 4GEE WiFi Mini without success .Purchased from an EE shop in 2019 and used daily .I entered the IMEI number and was told it was locked to EE . I then received an Unlock Code .I was then advised that the device had been a...

One Bar

Yesterday once again No Signal . Niw only ONE BAR despite EE showing alls well .It’s NOT well I’m afraid and 4GEE is very weak . It’s just getting Worse since BT have taken over EE. Do they really know what they are doing in the digital world???

Resolved! Hi my Internet has either been cut off or is hostage

I don't have a phone so rely on broadband for my WhatsApp messages. I can pay my bill tomorrow in full but I can't get in contact with anyone if I'm in a health emergency or fall can someone help? Can they reconnect as I'm going to need connection ...

Resolved! Propose the best Unlimited Data EE eSIM (preferred) or SIM Only Plan for Home Bb

Sunday 28th December 2025What would you suggest to me is the best Unlimited Data EE eSIM (preferred) or SIM Only Plan for Home Mobile Bb using my new replacement MikroTik ATL 5G R16 router please?I am with Three coming to the end of a 24mth contract ...

Compliments to Staff

Huge thank you to Donny and Andrea from broadband department for answering my questions and giving solutions so quickly and effectively. I’ve had a distressing situation with the delivery but they looked after it very well. Could admin please give th...

Resolved! Unlimited data but I have a data limit warning !

I live out in the country, in Lanarkshire, where there's no fibre and ,apparently, no telephone line, so I have to get my broadband via a router with a sim card. Just today I had a notification of price rises in April and it looks like the monthly ch...

Mobile Broadband

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