Broadband bill

Duketysonpets1
Visitor

Can you tell me when my broadband bill is due ? 

1 SOLUTION

Accepted Solutions
Leanne_T
EE Community Support Team

Morning @Duketysonpets1 

Thanks for coming to the community. 

If you log into your EE account online or using the app, this will show your bill due date. 

If you are unable to log in, or need help with the bill please get in touch and the team will be happy to help.

Leanne. 

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4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

A month after the last 1.

This public user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

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Leanne_T
EE Community Support Team

Morning @Duketysonpets1 

Thanks for coming to the community. 

If you log into your EE account online or using the app, this will show your bill due date. 

If you are unable to log in, or need help with the bill please get in touch and the team will be happy to help.

Leanne. 

I am abroad and when I log into my account it doesn’t shows my broadband bill since you switch over to the digital phone. Is there a free phone number I can phone from abroad EE to pay my broadband bill? I don’t have roaming I am in Hungary. 

Lesley_W
EE Community Support Team

Hi @garofina 

 

I'm sorry you are having trouble paying your bill online. 

You can see how to get in touch when you are abroad here ee.co.uk/help/contact-ee/contacting-abroad, rates would depend on the carrier you are using.

You can also see ways to pay other than using your online account here Pay your EE Mobile or broadband bill

Hope you get sorted.

Lesley