Post here to ask/answer questions about Digital Home Phone services.
We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...
I am awaiting my digital home phone service to commence after moving from Plusnet. As a registered vulnerable user with poor mobile phone coverage, I need a working phone for safety etc. Can commencement of my service be done with some urgency please...
We are about to be moved from Plusnet to EE because we need to keep our landline (v. poor mobile coverage). I have some technical questions that I cannot get answered by Plusnet or EE.We currently use a Tp-link VR600 router (PPPoE), but from what I c...
I've just been checking my order progress, and found that I appear to have been allocated a new phone number for Digital Voice. I'm supposed to be migrating from an analogue PSTN line, currently with Plusnet, and taking the current number with me.I'm...
I have just become the proud owner of a FW500 telephone. This phone works as a conventional digital-landline phone, but if there is a power cut it automatically switches over to being a 4G mobile phone. .The leaflet which accompanied the phone state...
We have had these four hands-free telephones for years and I can answer it, and make a call.But all the other buttons are a mystery to m !More to the point - how do I access what I want ?Top left is written - "Menu" the button below that simply has ...
We are just about to get EE 150Mbps full fibre with the smart Hub 7 plus router/modem.We have a secured Unifi network (VLANs for trusted devices, IOT, security cameras erc). This is currently connected to the Plusnet router which is setup in bridge...
Changed to digital voice on Wednesday 19th March still can’t make or receive calls spoken to various advisors but still nothing waiting for a call back this is a vulnerable 89 year old persons landline and their only contact as they are unable to us...
Hi, sorry for the basic question...I've been sent s Smart Hub Plus to switch over to a digital home phone and my switching day is tomorrow.I'm fully aware that I would need to change over to this to get my landline to work etc. but I have a home CCTV...
It has been several months now, there is a dialtone, I can dial out, but when people call, they get the message that the number is not recognised.It has been passed onto the complaints team who are looking into it, only after numerous emails and spen...
