Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by • EE Knowledge Specialist
  • 14389 Views
  • 21 replies
  • 2 Helpful

Automated Incoming call with 6 Digit Security Code

Since moving to Digital Voice I have had the following problem:I am on my computer logging into a siteTheir 2FA process displays a 6 digit code on the login page of their websiteI have to get their automated system to call me and I then enter the 6 d...

SHFraser by • Investigator
  • 120 Views
  • 6 replies
  • 0 Helpful

Voicemail issues

Just switched from Plusnet and already really regretting the move. I have an issue with voicemail 1571. After listening to a message and deleting on 1571, the message waiting indication stays on the phone. Followed the instructions and rebooted hub, ...

Transfer Call Woes

My web connection has just been converted from copper wire (with Plus.Net) to full fibre with EE.A call came in earlier today which I answered using a phone plugged in to a digital voice unit that plugs into a mains power socket.I then wanted to pick...

spsmiler by • Explorer
  • 105 Views
  • 5 replies
  • 1 Helpful

No Lanline

Why  is is that I cannot  get EE  give me a working Landline  I have lost count  of the number of complaints I have sent and  phone calls (on my mobile)   but I  am never are given a date that it will start,  they have even had the cheek to take £5.5...

Nuisance calls on emergency backup telephone

The brochure for my Motorola FW 500 Emergency Back Up Telephone explicitly states "This mobile number will only accept calls when there's a power cut and its (sic) working in backup."Despite being correctly installed and with no power cut I am gettin...

EE Home Phone message "no link to the hub"

I have two Home Phone devises which should connect to the hub using the home router's WiFi . Only one of these instruments is connecting the other has an error message "no link to the hub" and does not list a means of registering the phone.  How do i...

gez-jam by • Investigator
  • 2772 Views
  • 6 replies
  • 5 Helpful

Digital Home Phone: / Voicemail removal needed

I need assistance with my EE Digital Home Phone (Digital Voice).Voicemail: I need the network voicemail (1571) completely removed or deactivated from my line profile. Setting it to 10 rings does not solve the issue, and phone support (0330 123 1105) ...

Atu1 by • Investigator
  • 1186 Views
  • 26 replies
  • 23 Helpful