Digital Home Phone

Post here to ask/answer questions about Digital Home Phone services.

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Forum Posts

How to set up your Digital Home Phone

We have a video covering how to setup and connect a variety of phone types to your Smart Hub. This covers corded, cordless and EE digital home phones. This works if you have a BT digital voice phone or adapter, as well with most third party devices. ...

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JordanTA by EE Knowledge Specialist
  • 4577 Views
  • 0 replies
  • 0 Helpful

Cannot manage Digital Home features online

I  Cannot manage my Digital Home features online. I login to my ee account fine and select manage plans and manage Digital home but when I select (for example) Manage call Protect  I get ....Sorry! We couldn't find that page ...Any ideas where I shou...

Resolved! “Nuisance?”

HiI’ve just received a couple of calls, 5 minutes apart, on my EE ‘landline’I understand this is some kind of AI filtering of possible spam calls, but how can I make a decision if I can’t see the number? Is there a way to actually see the number?Than...

Marcoee by Skilled Contributor
  • 52 Views
  • 2 replies
  • 0 Helpful

Smart Wifi Pro + landline

I have reached the maximum 5 devices I can add to my EE fibre - 4 x digital landline handsets and 1 phone connected via the wifi adapter. However I also need to connect a burglar alarm - which works if I delete one of the above devices and use anothe...

Resolved! Switched tariff but no service

Hi, I recently switched tariff after many attempts it was finally sorted after complaining. However my digital home phone is not working and I keep getting a voice recorded message saying that it’s not working. I called EE and went through troublesho...

Handsets constantly having to synchronise

I fairly recently moved from BT to EE. There have been issues with my digital handsets ever since and it just seems to be getting worse. They will randomly drop out and become unusable whilst they synchronise again and again.

Neil8568 by Investigator
  • 368 Views
  • 8 replies
  • 9 Helpful

Resolved! Alexa digitial phone

Hii’ve just noticed this morning that one of my bt digital phones is not working ‘no link to hub’.  This is a Bt alexa phone.  We have 2 other Bt digital phone - not alexa and they are working!! The ‘alexa’ phone, i cannot deregister, reregister and ...

Resolved! Home phone adaptor

I've received two phone adaptors I do not require as i use my own router.  I can see online we rent the routers and we will be charged if we don't return them but no mention of the phone adaptors.How much do EE charge if I don't return the phone adap...

Resolved! Home phone.

I seem to have a messaging service does anyone know what number I call to retrieve my messages