Anyone had trouble getting in contact with EE recently? I have been trying for 24 hours but phone lines keep saying closed despite saying opening via their opening hours. Also tried the chat with ‘Bert’ but the bot just doesn’t reply once you say you...
HelloWe are a data-protection registered research agency and EE are flagging our calls as spam even though we are whitelisted by Hiya. What can I do to get that spam flag removed?
So I have just spent over an hour going through trying to get my new watch mobile plan to work. Having been passed through three people the EE support team tell me that the phone and watch are not compatible, Samsung's side clearly states that it i...
I went to go and add both the airpod max and a macbook to my existing contract but when i got the final part of purchasing it said what “ Customer doesn't have enough remaining monthly charge” I’m not too sure what this means and i’ve asked the AI as...
I have been trying for several days now to find out what is wrong with the 4G network in our area. The website is less than useless. After typing in username and password about a hundred times you are finally met with a red triangle saying “seirvce n...
Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...
Hello EE Team,
I’ve been an EE Business customer since November 2024, and for almost a year I have been unable to link my business product and line to the EE app or my online account.
Because of this, I cannot:
View or download my billsManage my acco...
