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Resolved! New customer

I purchased a sim only at the port talbot store yesterday called the Full Works, but no add on’s which were free with the package for the two years can be seen on my EE app. I was told it included Apple One which included Apple Music, Apple TV+, Appl...

lanyon by • Explorer
  • 62 Views
  • 3 replies
  • 4 Helpful

Resolved! End contract

How do I end my contract with EE. I’ve tried messaging on the app but it’s not letting me go through and not letting me start a new conversation either. I use a virgin media broadband and would like to just use the mobile plan now as it saves me more...

Resolved! Call from EE a scam?

Hi, got a call from someone claiming to be from EE feedback department asking if I’m having trouble with network, which I am. Promised me a new sim and half price bill. Took my details and then I became suspicious. Anyone else has had this experience...

Resolved! Claim watch

Hi,I purchased a s25ultra and I can’t find the right address to claim the watch.someone have the right address for the claim please.thank you 

Calin01 by • Visitor
  • 160 Views
  • 1 replies
  • 2 Helpful

Resolved! EE App

Has anyone actually managed to link their phone number to the App so that they can download invoices digitally ? I’ve been a customer since December and have spent hours on the phone to India and nothing ever gets sorted. I have finally just today ha...

EE sort yourself out!

Spent over an hour speaking to 9 different advisors who kept on just giving up on my problem and putting myself back in a que again. made a complaint. Complaint number ******** technical ticket number. INC ******** I have heard nothing in 2 weeks. Is...

Resolved! Billing

Hello I have started plan with EE on January and unfortunately there’s medical conditions happening with my dad so i’ll rush to my home country meanwhile i am not avle to pay the bills. I just came back uk and now i receive a final bill.I don’t know ...

WHERE ARE MY VAT INVOICES?

I dont understand. why it is so difficult to see my billing...please email me my last quarters invoices  

griot by • Investigator
  • 1925 Views
  • 6 replies
  • 2 Helpful

Price increase

Hello, why is my monthly SIM card fee now £25 after 6 months, when it was £20 at first?

Ay89 by • Visitor
  • 185 Views
  • 2 replies
  • 2 Helpful
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