Small Business

Resolved! How can I unlock my daughter who passed away iPhone?

Resolved! Keeping the phone

This may be a silly question but I can’t find an answer using the chat bot. Do you get to keep your phone at the end of the contract? Also if you upgrade do you have to send your old phone back? Many thanks

Resolved! Viewing conversations

I contacted EE to de-activate an unused SIM. I was told it could take up to 30 days (I marked my calendar as 3rd September). Is there some way I can review the conversation with the Help Desk?

Resolved! Complaints

Can you tell me how I lodge a small business mobile ac complaint

Website incorrectly blocked by Content Lock

Our website is currently blocked by EE Content Lock and we believe it has been incorrectly classified. We would be grateful if a community manager could pass this to the categorisation team for review.Site: https://withsolira.comWho we are: Solira is...

Resolved! Have a seperate EA Business and personal account

Hi,I'm hoping someone can clarify something for me, as I've tried both in-store and the EE Business sales team but haven't been able to get a definite answer.I currently have a personal EE SIM-only account and I'm a non-VAT-registered sole trader. I'...

Small Business EE Broadband Hub

Anyone else being having issues with small business EE Broadband hub since Friday afternoon.I was told there was an issue which was being worked on and a firmware update for the hub being deployedCalled back today for an update as no notification or ...

Resolved! Buisness account

I had a personal account until January then switched it to buisness but ever since I cannot log in or link any devices also my I message sends from a completely different number

EE Small business- no access to bills via accout

Is anyone else not able to link a device, access bills or manage add-ons via the EE app or website?I have called support monthly (at least) for five months and all I get told is that they are aware of the issue. So frustrated. Looking for an alternat...

Resolved! Back to original payment plan

I am writing regarding my monthly payment plan. I previously contacted EE by phone and spoke with one of your advisers, and we agreed to reduce my monthly payment to £10 instead of my usual £72 due to my current financial circumstances.However, when ...