Small Business

The place for Small Business customers to talk.

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Resolved! Why is EE so terrible? No phone ☎️ after 5pm??

I was rather taken back today over the number of issues with EE. I went to call them and cannot seem to reach anyone after 5pm. They say they are OPEN till 8pm but this is rubbish as they are not answering there messages on their IT platform. As a re...

Phone is saying I don’t have sim

I’ve been using my phone for months but now all of a sudden it’s saying I need to set up my eSIM something I done months ago when I got the phone and now I have no data any fixes to this? 

Liam1311 by Investigator
  • 131 Views
  • 2 replies
  • 1 Helpful

Resolved! End contract

How do I end my contract with EE. I’ve tried messaging on the app but it’s not letting me go through and not letting me start a new conversation either. I use a virgin media broadband and would like to just use the mobile plan now as it saves me more...

Xbox series x game pass code not received

I got the Xbox series x bundle on Sunday with my business account which was a pain to get in the first place but now they can’t give me the codes because of my business account something like this wouldn’t normally bother me but am paying for it does...

Resolved! Is it just me??

Why does this app never work properly. No information your searching for. "Not available " all the time. Sick of it. Time to change network!!

Cathal3 by Investigator
  • 260 Views
  • 1 replies
  • 1 Helpful

Small Business Billing

My latest bill for August, has completely changed what falls inside the scope of VAT. It used be be pretty much all of it did, now, very little does. Got no help from Customer Services, does anyone know.

Cannot see bills

I am unable to view my bill on app or on laptop. I recently changed my acc from personal to company for accountability. I have spoken to EE customer service support through Help section various times 6/7 times. Each time they tried to resolve it but ...

Ly28 by Investigator
  • 433 Views
  • 6 replies
  • 0 Helpful

direct debit

Hello,I've recently just left EE and also just paid my last bill with them, do i require to let EE know that I have cancelled the direct debit....I did have a chat with the cancellation team last week so I guess they have the conversation recorded of...

Proof of Business

Hi,Just wondered what Proof of Business could be for someone self employed through Self Assessment that doesn't have a separate business bank account, VAT registration, company utility bills etc?

wmj by Established Contributor
  • 354 Views
  • 1 replies
  • 0 Helpful