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Very poor tech support

Edseyfried
Visitor

Is anyone else getting frustrated with the worsening service from EE? - not just technical support but across the support of support - I am currently on hold. - more than one hour since trying to sort out a problem that caused me severe, and costly, problems - 

the line to the tech support, presumably in India, was so poor he had to call be back three times and still it was intelligible through line quality 

it was only by threatening to leave EE that I got to speak to anyone 

surely this is a breach 

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