SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

New sim card not working

I have a new iPhone 16pro and put the new EE SIM card into the phone, when I set the phone up it asked me to scan my old phone and all the data transferred, but my new sim didn’t take in the number, so I removed my old sim out of my old iphone13 and ...

No confirmation email

I’ve ordered a sim monthly card and when getting to the confirmation page it timed out but i got the email to say it was successful however haven’t received a confirmation email. It also states my new phone number will be on there so I need it to sta...

Zakg by Explorer
  • 25 Views
  • 2 replies
  • 0 Helpful

Resolved! PUK code too short

Please can you help. I have an EE pay as you go. I have managed to lock it by getting PIN wrong. I have got my PUK code from my account online but it's only 7 digits long, it needs to be 8 digits long for the phone to accept it. Do I need to add a di...

mattzz by Contributor
  • 354 Views
  • 3 replies
  • 2 Helpful

Resolved! PUK code

I need help because my SIM card says its locked and I can’t text or call people because I need a PUK code but I don’t know the PUK code it said to contact EE but I can’t as I need the code and also my mobile data doesn’t work I think that’s because t...

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New to EE - porting my number over from 3

I received my new iPhone 16 Pro on the 21st February (the day after ordering), it then has taken 2 and a half weeks for the sim card to come through the post.I initially ordered an e-sim and they sent my out a physical sim. Not bothered about that in...

Call

Just had a call from 01483 679985 regarding an eSim that apparently was ordered on my account. Just wanted to check if they from EE or if it was a scam