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SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Resolved! eSIM verification code issues

So, i’ve recently had my number ported over from a PAYG to a Contract Sim, which has happened. The contract eSIM then dropped service, as expected, so I when to the EE app and requested a new eSIM to add onto my phone. I followed the steps, and the i...

bilal29 by • Investigator
  • 5662 Views
  • 21 replies
  • 7 Helpful

Resolved! phone upgrade

Hi when i receive my phone upgrade do i swap the sim over from my existing phone or do i have to wait for my number to be transferred to the new phone

carl254 by • Explorer
  • 75 Views
  • 3 replies
  • 3 Helpful

Resolved! Esim

  New iPhone Air has only ESIM, (not physical sim). When got happened, accidentally deleted my eSIM. Need replacement sim or re-Install in EE app or website online? 

ItAdam by • Investigator
  • 107 Views
  • 1 replies
  • 2 Helpful

Sim cart

Whay I don't receive the message in my number what happened I need your help

Sim issues

So I think porting to ee was a biggest mistake considering how they even messed up with my house broadband !! Don’t know how I was managed to be convinced to port to ee,I wasn’t sent the sim and I was debited ,to make the matter worse my current sim ...

Oyin26 by • Explorer
  • 85 Views
  • 4 replies
  • 2 Helpful

Resolved! Log in

  I had an eSIM card, but I lost my phone. Now I can’t log in to the app because it asks for mobile confirmation, and I don’t have my phone. I need a new SIM card, but I’m abroad at the moment. What should I do?

Nonena by • Visitor
  • 94 Views
  • 2 replies
  • 4 Helpful
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