SIM cards & Porting

Resolved! Do I really need to get ID Verified to switch from sim to esim?

Hi, I just picked up a new iphone which is esim only and wanted to transfer my sim from old phone to esim in new phone. Took me a while to find the option in the ee app but found it never the less. So here's the kicker... I need to get ID verified! H...

Resolved! Sim to eSIM for iPad

How do I transfer my physically sim to eSIM for my iPad as my iPad doesn’t have a SIM card slot

Resolved! Bought travel eSim but did not receive email nor can see it in my account

Hi,I just bought a 14 day travel esim but I have yet to receive my email after 20 minutes, is this expected? Can someone please help me?

Resolved! EE refusing to give me a PAC code and won't give it over the phone

I ported my number from Lebara to EE which is a mistake I made and since the port was completed I have received no text messages ever since because ee blocked incoming texts while other providers don't whenever I text 65075 no PAC code comes I phoned...

Resolved! Changing from Three to EE number

Hi, I'm currently a Three user but am thinking about getting a EE PAYG 4G Multi Sim. However I seem to already have an account with you and registered with a number(This could be my husband's old number when I borrowed it). When I get the PAYG multi ...

Issue with purchasing Travel eSIM for UK Visitors - Checkout page error

I am writing to request assistance with purchasing a "Travel eSIM for UK Visitors" on your website.Currently, after I log into my EE account and select a plan, clicking the "Continue" button does not work. Regardless of which day plan I choose, the w...

Protection for phone number

Recently I was hit with a malware, and it may have stole some things of my identity. I wanna know what I can do to prevent anything random happening, or anyone calling me and stuff

Resolved! SIM REPLACEMENT

I'm honestly getting fed up with this situation and the lack of a resolution from EE.I have three EE numbers on my account. I transferred my main number's eSIM from my iPhone to an Android phone, but I later sold the Android and needed to transfer my...

Resolved! Re: DO I NEED NEW SIM CARD AFTER UPGRADE

I’m currently in Thailand so cannot get to an EE shop.I know I can upgrade my existing SIM contract without needing a new SIM card, but does it need re-activating in the UK as I can’t currently get there?

Resolved! Re: pac code

My husband is looking to keep his number 07*********we have requested a dim card n it’s asking for pac code how do we find this

SIM cards & Porting

Forum Posts