SIM cards & Porting

Not received ESim download

I joined on 13/08 and still haven’t received a sim to download I have no service provider so unable to use my phone to call EE or iMessages when I use someone else’s phone to call I just get the same answer it will download - I’m thinking of leaving ...

Resume service

Resolved! Recover and activate old phone number

Hi Good day, I would like to ask if I could recover and activate my old phone number, best regards, Marek

No carrier details

Just upgraded my phone, transferred everything over, the deleted all the stuff on my old phone. Now I have no mobile services on my phone and when I try to get it sorted EE keep trying to send me confirmation codes which I don’t receive as I have no ...

Porting query

I recently got ported from lebara, which was all ok, but using Andriod, when I go into settings > about phone, the sim still shows the original number EE gave me pre the porting. Is this OK or how can I get it changed, I have done the old restart tri...

Resolved! Change number

How do I change my number I have a PAC code

Just joined EE from Three. Used my pac code and received a sim with a new number

Hi. I just joined EE, I filled out to form and put my PAC code in just to receive a sim card with a new number. I need my current number.help?

Resolved! Re: Changing my number

If I want to change my phone number will I be sent a new sim and will my old number no longer exist if my contacts were to try and contact me on my old number

Resolved! New eSIM on new devide showing as emergency calls only

This evening I received my new phone (upgrade from earlier Pixel to Pixel 10) and new eSIM as QR code in pack. Phone set up went fine and everything copied over ok. I went into Settings to scan new QR code, which seemed to be accepted. I then activat...

Resolved! New Sim not Working converted to esim, that doesn't work either

I got a new phone contract last night and the guy said he had requested my sim to be moved to a new one as it was an older sim card.This still hasn't transferred over yet, I've tried convertign it to an eSim as my mobile supports it and i get the qr ...

SIM cards & Porting

Forum Posts