SIM cards & Porting

The place to ask your questions about SIM cards for any device. and porting your number

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Forum Posts

Lost Phone, now new phone, ESIM help!!

Hi all, I lost my phone a few days ago on a landscaping site. I have just received a new one from Apple. I have set it up but how do I get a new sim? It’s a iPhone 16. Can I get an eSIM? I’ve tried downloading one on the app but it says it needs to v...

Resolved! I lost my sim card

I lost my phone this weekend and need to order a new SIM card, is it possible to get one with the same number?

Nyakuma by Investigator
  • 25699 Views
  • 28 replies
  • 16 Helpful

Resolved! Porting issue?

I was in store yesterday and ported from sky to EE however nothing has happened yet, online suggests i should have received a text from EE to confirm it has started - i’ve not received a text so does that mean it was done incorrectly in store? 

Denise257 by Investigator
  • 75 Views
  • 3 replies
  • 2 Helpful

Resolved! Still waiting to download e sim

I started a new contract with ee 3 days ago and decided to go with the e sim option. I tried linking my device but it didn’t work. After calling they said there was some details missing and it’s all sorted and that after 24 hours I should see an opti...

Cm221 by Visitor
  • 65 Views
  • 1 replies
  • 2 Helpful

Sim issues

Ive been on a contract for a year now,and today my sin just stopped working. I cant make/receive calls,nor text and no access to data. Please help!

Resolved! Incomplete number transfer

Hi, I started using EE a few weeks ago. My old number was recently ported, but for the past week, whenever I send SMS messages, the recipient still receives them from the new number. When I call, it shows my old number, but when I text, it shows the ...