SIM cards & Porting

Resolved! RCS chat

Hi I ported my 3 number to ee and it completed successfully but….….when I send an ordinary message ( not WhatsApp or Messenger) to my wife the wrong number appears on her phone, ie the number ee sent with their new sim. In RCS chat settings it shows ...

Resolved! Lost of sim card

Hi！I’ve lost my SIM card and I’ve made a phone call to ee to get a new one 2 days ago, staff said I will get my new SIM card today but I don’t , and I don’t have the reference number to track my order, what should I do rn?

Resolved! Anyone know how to cancel a 30 day unlimited sim card?

Resolved! PAC code and leaving ED

I have tried to contact EE but the wait times are always excessive and after being on hold several times for at least 15 minutes I have given up.I have read how to request a PAC code but do I have to speak to someone to tell them I want to leave the ...

Resolved! Converting sim to eSIM for new customer

I’m a new ee customer so haven’t activated my sim as I have an iPhone 15 which doesn't support physical SIM cards, so wanting an eSIM. When I try and order a replacement on app it says I’ll need to confirm a pin they’ll send to my new number to set i...

Resolved! I need to port from lyca to EE

Hai  I need to port from lyca to EE What is mean PAC, & How to get PAC code?  Can you please help me with this 

Resolved! Number hasnt been swapped over

I got a notification in my settings that said “lockdown”. I swapped from sky to EE three weeks ago with a pac code and swapped my number over to EE, and now 3 weeks later its saying i have 4 days left to use this number before its deregistered from t...