SIM cards & Porting

ESim upgrade issues

My partner was on a sim only plan with upgrade available, she bought a new phone separately with the plan of changing the SIM only contract she is on to a different plan to go with the new phone. She switched the esim from her old one to her new one ...

Resolved! Still with BT mobile - Living in Sweden - eSim Activation

Hello, I've been with BT for my pay Monthly SIM for many years, looking to downgrade the package on it to have less data as it's not needed. The issue is that BT migrated to EE at some point so I can no longer just swap my plan, I'd have to fully mov...

Resolved! Linking order with phone number I do not have

Hi, I recently got a sim only contract and have been trying to link the product to my account to activate the eSIM following the emails steps. I got a PAC code that I gave to the guide when getting the sim over the phone. It tells me to link the prod...

Resolved! Re: I NEED to speak to someone at EE......how do I actually get to speak to a person

Hi, please i want to port my line to EE

Resolved! Looking to join EE

I am considering moving to EE.Looking around the forum there have been problems receiving OTP messages after porting in a number.Will everything transfer smoothly?

How install esim abroad

Hi,could you please guide me how installing eSIM when I am abroad and bought a new iPhone ?from the app they need to send a code for my number!! However, how can I receive the code when I don’t have activation esim in the new phone?!!

Resolved! Issue porting from VOXI to EE

Hi, I've recently decided to make the switch from VOXI to EE. I received my sim in the mail yesterday and set up the porting; "Thanks, the port in is all set up and will take place by 6pm on 24-04-2026". I checked this morning and my number has been ...

Resolved! Beware of connecting watches to 'All Rounder' plans

Less than a month back switched to my Apple Watch after getting rid of my Samsung Galaxy Watch 4G.I thought it would be as simple as an eSIM swap. I was directed by the EE guides (whilst on the phone) to click buy on a paired watch plan all while bei...

Resolved! Upgrading to new SIM only deal

If I'm upgrading to a new SIM only deal with EE (from my current EE contract), do I get sent out a new SIM and how quickly does this activate?

Resolved! eSim for UK Visitor Login Issue

Hi there,I am a tourist visiting the UK next week. I would like to order a 14-day travel eSim. 1. Can I order the eSim in advance and activate it later? Or do the 14-days start at date of purchase?2. How will I activate the eSim? I cannot log into my...

SIM cards & Porting

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