Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 3617 Views
  • 4 replies
  • 19 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 43613 Views
  • 290 replies
  • 89 Helpful

Making calls from USA

This is driving me bonkers since I've tried all the fixes I can find on the web. Im unable to make any phone calls despite buying the 7 day package and released the cap. Whatever i try I cannot switch call  barring off. It changes error message.  Ple...

Roaming

I am in Bosnia, I have had zone 1 added to my contract after EE failed to provide me with what they sold me in June. I was told it is active on my account but when my pass that I purchased ran out I then had no data- I had to buy another data pass to...

No weekly (7 day) pass option for EU roaming

We have a SIM on a monthly contract.We were travelling to Guernsey so I checked the roaming charges on the main EE website (https://ee.co.uk/roamingrefresh). This said that Guernsey would cost £2.59 per day, or that I could opt for a 7 day roaming pa...

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JoeBlue by Contributor
  • 535 Views
  • 8 replies
  • 6 Helpful

Help - Abroad and no network/sognal

Hi all I’m in Germany. Have upgraded to new phone and moved SIM to new device yesterday. Did not have ability to call in/out or text. Unless on WiFi. chatted to EE through chat function this morning who activated my SIM and I was able to receive iMes...

Packages that state EU roaming included

Hi - I am out of contract with EE (always had EU roaming included in my deals) and have been offered an unlimited SIM only deal with EU roaming included. I have read some of the posts on here regarding the daily charge still being applicable. However...

Carole64 by Contributor
  • 76 Views
  • 3 replies
  • 0 Helpful

Going abroad

Hi I’m going to France Spain & Portugal for 3 weeks on the 6th July & just wanted to check my usage & roaming & if I am fully covered? 

Roaming Data Buying Failure in China

My question is: How can I send and receive verification codes while I am in China?My situation: I’m currently back in China and still have an active EE Pay As You Go pack (£15 for 10GB). However, I do not have any roaming pass or roaming data activat...

Resolved! Roaming

Need roaming put on my phone ending 33