If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hey, I'm currently in the USA and my phone won't connect to any service provide. It just says SOS in the top right, i have the roam abroad pass on my phone and never had this issue before. It won't let me call 150 either to speak to someone and the ...
I'm away for work and usually use my 4GEE Mini to give me connectivity.This time however its not giving me the option to buy the data with Data Roaming active and the device been rebooted multiple times.Does anyone have any idea how to get the data a...
Hi there - landed in India on Thursday, purchased a 7-day Zone-1 pass - worked fine for 4.5 days, but then once I connected to a local wifi network, I cannot get the pass to switch back on. I have now had 2 days where I have not been able to connect ...
I'm sorry if this is a commonly answered question, I'm just confused as I've been given advice from EE that seems contrary to what l've since read online.I'm travelling to Australia for around a year. I will be out of the UK the whole time. Today I p...
Message from EE said click the link to the EE message to activate roaming when you land. I was unable to activate the roaming add on because I could not connect to an EE network and other networks would not allow this action. If I had known this I wo...
I have just arrived in Buenos Aires, and my data roaming doesn’t work. I believe this is due to the network either being down or not working. I haven’t received a welcome to Argentina text today either. My contract states i have no data costs abroad,...
Dear community of EE,I arrived in France, Carcassone yesterday at 17:00, since then I have been trying to connect by using my mobile data on apps like safari, TikTok and many more. However it seems that it won’t work, I have tried so many solutions b...
No service abroad
I need to submit an expenses claim and cannot find how to check roaming charges before my bill is issued on 02/04/26
HiNeed help with ee mobile while I’m abroad ee taken £384 from my bank account using direct debit after I have made a claim now suddenly stopped my sim while I’m still abroad I have no way to contact ee even by calling 150 it won’t let me I tried wit...
