Roaming

A place to ask questions and share tips about using your phone abroad.

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EE Roaming - Getting ready to use your phone abroad

If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know.  How do I set up roaming before going abroad?  If you have a pay as you go SIM, please make sure you use this within the UK first b...

Linzi_H by EE Community Support Team
  • 11582 Views
  • 0 replies
  • 12 Helpful

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Linzi_H by EE Community Support Team
  • 8989 Views
  • 6 replies
  • 20 Helpful

Roaming refresh

What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...

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JordanTA by EE Knowledge Specialist
  • 76503 Views
  • 290 replies
  • 89 Helpful

Resolved! EE Sim Not Connecting to Local Saudi Arabia mobile network?

Hi, I recently went to Greece on holiday and had a roaming pack switched on, but not sure if it ever was switched off after we got home? I have now travelled to the Middle East with work and my EE Sim in not connecting to any of the local networks, a...

Hepialid by Investigator
  • 143 Views
  • 2 replies
  • 3 Helpful

Resolved! Roaming in Rhodes

Good Morning, My daughter has flown to Rhodes with her friend and family last night. She is only 15 so went to EE to check roaming was set up before she left and it was. She has had a text when she landed to confirm roaming is included in her contrac...

Unable to use my plan abroad

Hi All,I am on holiday this week in Montenegro and suddenly need to make an urgent call to the UK.When I arrived I paid for the zone plan so I could use my phone abroad without issue but all calls to UK are failing.I have checked roaming is on, reboo...

Resolved! what is EU roaming Free addon? I am being charged when roaming in EU

I have been a EE customer for years and I always had free EU roaming as part of my plan. Sep 2024, I called EE to leave as I can find cheaper plans elsewhere. After a few negotiations, I was told EE does not offer free EU roaming anymore and that's f...

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JY_EE by Explorer
  • 4068 Views
  • 7 replies
  • 6 Helpful

Resolved! SIM not working

Hello! Can someone help me! I'm abroad and my prepaid SIM wont work, I would not receive any codes through messages!Can someone help me in this regard, 

en3ity by Investigator
  • 276 Views
  • 9 replies
  • 6 Helpful

Resolved! Roaming add on

EE site doing maintenance how can I add roaming 

Resolved! Roaming charges

How much is roaming charges for receiving text messages?Thanks

Wajid17 by Visitor
  • 140 Views
  • 1 replies
  • 1 Helpful