If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
Hello,I have a PAYG Sim and paid £10 for the 7 days of roaming in EU add-on.I have not been able to connect properly to a network. My phone (android) either shows up as having 4G and 4 bars of reception but then an exclamation mark next to the "R" fo...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
Hi, I have a full works plan and global roaming included. Just got to India and I received a message from ee that my plan covers the country including data. While I'm connected to a network, no data is flowing through. I've reset my phone, engaged ro...
Hello there -I am headed off to Switzerland sometime later this year and have set my spend cap to £30. Spoke to a gentleman at EE who seemed very helpful but having read some posts here I find I am rather confused,so would be grateful for any assista...
Hi All,I’m on holiday in the states and have no data, assume my contract doesn’t include roaming/international use. Clearly, would have been easier to resolve before I left.I’ve researched online but none of the options seem to work so would apprecia...
HiMy wife has just returned from Singapore and couldn’t buy the EE mobile add on. She received a message on landing that directed her to the EE web page but the web page asked her to turn Wi-Fi off but then she couldn’t connect to the internet. So e...
Hello,I rrecently lost my new phone with my EE sim inside. I'm working abroad currently on a yacht in Spain and need my old number for work and whatsapp.How can I go about getting a replacement sim sent over? I'm unable to call EE as I have no phone....
Evening, does anybody know if there’s something I need to alter in settings to get my I phone 14 to connect to 5G when abroad? We’re heading to Portugal this weekend and the last time we visited I couldn’t get signal at all! Or is there something I n...
I'm a long standing EE customer who intends spending 90 days in Italy this Spring/Summer. I need to find a cost effective means of using my phone for calls and internet in exactly the same way as I do in the UK, using either my current 30Gb per month...
