If you’re going abroad soon and want to use your device for calls, texts and data, here’s everything you need to know. How do I set up roaming before going abroad? If you have a pay as you go SIM, please make sure you use this within the UK first b...
If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...
What’s changing? We’ve made non Europe Zone roaming easier with EE. From the 4th of December we'll be launching our new roaming passes that you can buy from the moment you landThis means we’re removing a number of Inclusive Extras passes and add-ons ...
When I got to roaming: https://ee.co.uk/help/mobile/roaming/roaming-costsand select USA or China, pay monthly, it asks what plan I have. One of them says "Roaming Inclusive Extra". I have a few questions on this:1) Is this an inclusive extra I can ad...
Have landed in Canada. Have received the text message inviting me to apply for a roaming pass for £25. The link does not work. What do I do?
I’ve been an EE customer for over 35 years. Prior to travelling to the US for work I contacted EE on three occasions regarding my Roam Further package. I was assured that my internet would work on arrival in the US. Unfortunately it didn’t and I have...
I’m going to India how can I use my phone tyere
… is the beat way to describe thisBought a 7 day EU pass last week( Monday) for £16.50No record of it in the App or elsewhereHad a text Sunday saying it expires in 24 hours “we will text you when”No text, no record of purchase, just some random produ...
Hello, I hope you are well. I’m an EE customer and recently changed my monthly subscription to Pay As You Go, so I can no longer access the live chat in the app. I’m currently abroad in Brazil and I’d like to top up my account so I can receive calls ...
HiIm going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad. However there are two available EU and ROW, the More info on ROW tell m...
Hey can anyone advise me why I was charged for a package abroad that I took out whilst away, and I didn’t have any access to what I’ve been billed for? around 30quoid, I think it was for ten days and never once did my phone work no data and could mak...
Hi,I've got a cellular Apple Watch linked to my iPhone on my EE account. I have EU roaming included in my account and I wondered how this would be handled on my Apple Watch?I don't plan on being separated from my phone when I'm away (so will be conn...
In Brazil currently and have incurred a hefty roaming bill for incoming calls and texts from the UK. Thought this was limited to outgoing calls and texts only?
