Roaming EU or Roaming ROW

motorola222 · ‎09-02-2025

Hi

Im going away to the USA this week, ive got a swappable benifit i can use to switch to. So was going to switch it to Roaming to allow me to use the Data/Mins/Texts when abroad.

However there are two available EU and ROW, the More info on ROW tell me nothing, only to look at a table(which isnt listed) . but the EU one seems to mention USA in it, is that correct, the EU Pass is for Europe, USA, Canda, Mexico, Austalia and New Zealand, or am i miss reading something.

Kind regards

Tom.

Matt_124 · ‎09-02-2025

It'll be the RoW Zone 1 Inclusive Extra for the USA.

More info on the Zones can be found here: https://ee.co.uk/roamingrefresh

Curious to know where you've seen mention of the US on the EU Inclusive Extra option, could you provide a screenshot of this? Please redact any personal information that may be on the screenshot before posting.

What you're referring to is likely legacy information to do with the Roam Abroad Pass and/or Roam Further Pass, but these have been replaced by the two options you can see for EU and RoW Zone 1 for those on All Rounder or Full Works plans where Roaming is an Inclusive Extra (those taken before August 29th 2024).

View solution in original post

Matt_124 · ‎09-02-2025

It'll be the RoW Zone 1 Inclusive Extra for the USA.

More info on the Zones can be found here: https://ee.co.uk/roamingrefresh

Curious to know where you've seen mention of the US on the EU Inclusive Extra option, could you provide a screenshot of this? Please redact any personal information that may be on the screenshot before posting.

What you're referring to is likely legacy information to do with the Roam Abroad Pass and/or Roam Further Pass, but these have been replaced by the two options you can see for EU and RoW Zone 1 for those on All Rounder or Full Works plans where Roaming is an Inclusive Extra (those taken before August 29th 2024).