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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 623950 Views
  • 0 replies
  • 14 Helpful

Resolved! EE app & account not showing broadband bill etc

EE app & web browser not showing my broadband on my account only the "link your product" and when trying to re link it tells me its already linked.Manage button just takes me to the page to get a new service. Anyone else experiencing this?

dan12444 by • Investigator
  • 543 Views
  • 24 replies
  • 1 Helpful

Re: Ee perk discount - Image too large

Hi Debbie, Hope you can help me too. When I upload an image of my staff pass to revalidate my account I get the message "The page was not displayed because the request entity is too large." It can't be the size of the image as it's 2.1MB Thanks. 

Stigish by • Investigator
  • 327 Views
  • 5 replies
  • 0 Helpful

EE app

My EE app on my android phone is not showing any wifi controls, I've just renewed my broadband contract and have been sent new smarthub 7. I've trid reinstalling the app, clearing cache etc, but no joy

ianbax45 by • Explorer
  • 66 Views
  • 3 replies
  • 0 Helpful

Resolved! Can't link my device.

So multiple times now, both on the Website and the app. I've tried to link my mobile phone. I go through the whole "enter your PIN," "enter the SMS code," and I've done all that. It gets to the part where you tick the box that says, "Yes I'm the acco...

Harrisn by • Visitor
  • 147 Views
  • 7 replies
  • 1 Helpful

Resolved! Help!!!

I've been trying to add a new payment card for my account all bloody day and your website seems to be having an absolute hissy fit - so tomorrow I'm guessing I lose my mobile phone because I was trying to change to a lower 30 day plan as I wanted to ...

LadyAH by • Explorer
  • 51 Views
  • 1 replies
  • 1 Helpful
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