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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 610263 Views
  • 0 replies
  • 12 Helpful

Unable to add Apple Watch to mobile plan

When attempting to connect my Apple Watch S9 to my mobile plan, which supports the watch, and I try logging into EE following the steps, it states a system error has occurred.Watch app > Mobile service > Set up mobile service > Log in > Complete 2FA ...

Anyone else find they they CANNOT COMMUNICATE with EE??

Hi all, I've been trying to communicate with EE via the chat function on the app or on the website for weeks now, but I invariably get a wait time which is many hours long, and again invariably, I end up getting no response whatsoever and have to sta...

Ahiorns by • Investigator
  • 3834 Views
  • 23 replies
  • 9 Helpful

Awful

I have switched to Virgin media, as EE are awful service, They want me to return my old kit, I requested a returns label, they said it would me e- mailed to me and I could print it out, 2 weeks ago !! Still nothing, I found the returns bag, packed th...

Libby57 by • Explorer
  • 31 Views
  • 3 replies
  • 0 Helpful

Ee perk discount

I am trying to log into my account to access Ee perk code due to working within NHS. I have apploed this to various other contracts. However error message now states. Account has been dectivated as registration not within allowed time frame. Advised ...

LM876 by • Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

Cannot Download Bills

I cannot download bills when clicking on the download button.  The screen just keeps flashing on and off. Why is this never used to have this problem.  

Resolved! Re: This service isn’t working right now

This service isn't working right now seems to be a bug in the system. I mean, I cant get to see anything on the portal if I want to manage my services. I have a mobile service and consider adding broadband, but it seems impossible to check. This mess...

Piotr_55 by • Visitor
  • 1550 Views
  • 15 replies
  • 4 Helpful
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