Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
hi how do i add another bank card onto my ee account ?
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
I can’t link my Products too my ee account keeps saying try again later we working on this been trying for a few weeks I and I can’t get my games pass from my Xbox bundle nothing linking and can’t link my ee contract sim
I agree, clicking 'Manage' either in the web page or in the App does not allow me to link my Mobile. [Mod edit: Added title]
I cant get passed the second fingerprint stage before the app comes up with the "we've got a problem" message. I have switched off, re innstalled etc. Any ideas?
Hi all,Please help me with this issue that has been occurring over the last 4 days. I can't access MT EE from the apps or website after a successful login. The next page says, "Sorry, there seems to be a problem." I rang customer service, then tech s...
Hi, Can somebody assist with contacting Ee 24/7? Many thanks, Henry
This has been going on for a week now.Logging into the app, or onto the website through a browser, I get presented with an error stating there was a problem or that the service isn't working right now.Yes, I've uninstalled the app and reinstalled Yes...
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
