EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 614515 Views
  • 0 replies
  • 13 Helpful

Resolved! My new account not link with EE

My Lebara number was ported to EE on 5 September. The port is completed and my Direct Debit is active, but the EE app only shows my old EE account as closed. I have already used Link a Product, but my new EE account still doesn’t appear. Can you chec...

Lankesh by Visitor
  • 47 Views
  • 1 replies
  • 1 Helpful

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Mdt765 by Investigator
  • 124188 Views
  • 206 replies
  • 35 Helpful

Resolved! Linking mobiles

I have 2 EE mobiles which I pay for both. I have set up account for 1 so I can view account but I can't link the second one to the same account. It keeps saying "can't do this at present. Please try again later" this has been happening for months now...

Resolved! App and website not showing finance options.

Hi allTrying to buy an Apple MacBook Air, everywhere tells me I can purchase from £30.19/month, which is the 48 month 0% interest option. When I click to apply for finance the screen either hangs or if it does work, only offers upto 9 months! This is...

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Resolved! Separate app access for Linked device

I Have simillar situation, my husband and I are linked to the same account (mine) i want him to have his own app on his phone, but i don’t want to change payments. I still want to be a person Who pays for both Numbers, just want him to have his own a...

domii7121 by Investigator
  • 118 Views
  • 6 replies
  • 2 Helpful