Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
When I use the EE app to restart my Pro 6 hub when it goes through the percentages from 0% onwards it never fully completes to 100%, I used it yesterday and it stayed at 95% even though it did actually restart the hub successfully it never shows it a...
I agree, clicking 'Manage' either in the web page or in the App does not allow me to link my Mobile. [Mod edit: Added title]
I'm having trouble logging into the EE app on my iPhone 14 Pro Max. Each time I try, I receive the following error message: "Sorry, there seems to be a problem."I'm able to log in successfully via the EE website, so this issue seems specific to the a...
Please tell me how to turn off my safe search before I leave an go to another network
hi how do i add another bank card onto my ee account ?
I can’t link my Products too my ee account keeps saying try again later we working on this been trying for a few weeks I and I can’t get my games pass from my Xbox bundle nothing linking and can’t link my ee contract sim
I cant get passed the second fingerprint stage before the app comes up with the "we've got a problem" message. I have switched off, re innstalled etc. Any ideas?
Hi all,Please help me with this issue that has been occurring over the last 4 days. I can't access MT EE from the apps or website after a successful login. The next page says, "Sorry, there seems to be a problem." I rang customer service, then tech s...
Hi, Can somebody assist with contacting Ee 24/7? Many thanks, Henry
