Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have tried multiple ways of download ing my latest bill without success.1) Logging into the website and navigating to the Billing and Payments page just gives me endlessly bouncing dots below the Billing and Payments header. I am using a Mac with ...
Hi allTrying to buy an Apple MacBook Air, everywhere tells me I can purchase from £30.19/month, which is the 48 month 0% interest option. When I click to apply for finance the screen either hangs or if it does work, only offers upto 9 months! This is...
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
I've down loaded the EE App, login, enter the passcode which is texted to me and it just keeps looping round to the login page. Can anyone help? Its very annoying not being able to do a simple task
I’m trying to view my latest bill but I log in to the app and it comes up with an error same when I am trying to sign on on the website. Is there a problem with EE at the moment?
Hi, I cannot use the app or website. They both constantly say not working right now. Anyone else having a problem? EE swapped my email address and I think it’s broken the whole thing for me. I’ve tried deleted cookies, removing the app and still noth...
I cannot log in, spent 2.5hrs the other day trying to speak to a human. Finally the next day I spent an hour on the phone to an actual human who couldn't solve my problem either. The app asks me to log in, so I do and it cycles me back to the log in ...
There are multiple reports in this forum of people not being able to access or download their invoices from the EE website.Most of them seem to have a response about clearing cookies and/or cache, trying a different browser and asking if error messag...
I cannot download bills when clicking on the download button. The screen just keeps flashing on and off. Why is this never used to have this problem.
On the app when I click on shop and then phones, it redirects me to the website, then when I click log in it says we could not log you in? This did not happen as of 4 days ago when I last browsed.I am trying to upgrade and I want to do it soon, pleas...
