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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596383 Views
  • 0 replies
  • 12 Helpful

Resolved! Live Chat Gone?

Hi there, I would like to talk with an EE Agent, but the live chat button no longer seems to exist?It was on the help page, but now it only has talk to us, and that calls themI am a monthly mobile user, but looking to move over for WiFi but would lik...

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Mdt765 by Investigator
  • 99384 Views
  • 164 replies
  • 25 Helpful

Resolved! Unable to log into BT account via EE app

 Hi, im wondering if anyone can help me, I am trying to log into my BT via the EE app to view broadband deals (I have my colleague discount linked to my EE app) everytime I try to log in I keep getting the error message “an invalid value was presente...

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Resolved! **bleep**?

Can't access the things you want through the link given or this website? Then whats the point?

Huge decline in quality of EE customer service

Have others experienced a really awful experience with EE recently? Their customer service used to be slick and well oiled with a high customer satisfaction. In recent times it has been very hard to get through to anyone and they do not seem to be le...

Yhh12 by Investigator
  • 3003 Views
  • 15 replies
  • 21 Helpful