Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Is there a real person on the EE team in UK who can help with a simple issue of me not being able to accesing my account to see my plan, usage and bills instead of going around a circle over and over again for no result at the end!
Hi, I have the issue that the “Manage” tab does not always load up all the options and most of the time it just hangs blank with no info. Once in a while it boots up correctly so I don’t think it’s an issue with my account. when it hangs it looks lik...
This has been going on for a week now.Logging into the app, or onto the website through a browser, I get presented with an error stating there was a problem or that the service isn't working right now.Yes, I've uninstalled the app and reinstalled Yes...
i am unable to see my broadband bill but can see my mobile bill
Up until very recently I could log in to the app or website and I could access all details of my account, however now everytime I log in via the app or website im asked to link devices (I have 3 different numbers on my account) and none are accepted ...
same here after 40 mins with tech support i can now access profile on desktop website but can't view billas i need to be able to login to app which i still can't as it loops me back to website**bleep**
i've been unable to login for a while now... i saw a post saying someones phone numbers had been cleared preventing a successful login... where can I check this?!
I've got the sync contacts enabled , they are stored in the same location memory as the other contacts
I have just added a third SIM to my EE account - looking at the account the existing two have a user friendly name assigned to them - I have forgotten how I did this and can't find how to assign a name to the new SIM.
