EE app and website

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Forum Posts

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 29178 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 578281 Views
  • 0 replies
  • 12 Helpful

Cutting off wifi

 wifi had been cut off! i work from home and they know this and i can’t even speak to anyone to get it back on because they shut at 9pm if they shut at 9pm why have they cut off my wifi at 9:50pm at night knowing that i wouldn’t be able to phone them...

Leen3 by Visitor
  • 37 Views
  • 2 replies
  • 1 Helpful

Resolved! App

This ee app is diabolical!! I joined in march and it has not worked properly yet and broadband keeps going off and on and I paid for the best router!! Just a waste of money 郎郎郎

H

Best offers as I want to upgrade next week 

Query

My husband and I have both received a text message claiming to be from EE saying we’ve got until 15/01/26 to redeem our points which can be converted to purchase various listed items. Has anyone else received one? Is it genuine as we believe it’s a f...

LTD21 by Visitor
  • 31 Views
  • 1 replies
  • 0 Helpful

Over charged for broadband

I went to an EE shop was told my broadband would be £27.99, when talking to EE on phone was told the shop were talking rubbish this didn't exist, and I am getting charged £34.99. Now all I see is adds for £27.99. I feel completely cheated. Is this EE...

Resolved! Issues logging in to EE app and website

HiyaFor the last 2 weeks whenever I try to log into EE app or Website a pop up appears saying oops we are having issues please try again later.As I say this has been going on for 2 weeks. Never had any problems for years.Anyone else having the same i...

Andi2490 by Explorer
  • 173 Views
  • 5 replies
  • 1 Helpful