Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi how can I manage parental control without using the app. I need to change schedule time on PC
I've been trying for several days now to get into my account on either the app or the website. All I want to do is check when my contract is up - I currently have a mobile phone contract and a 5g home router contract. Both of these are due very soon ...
Hello i can not access to my account
Why EE need to do maintenance so frequently, if I’m not wrong few days ago they did maintenance now again. Where as I was with SKY 8 years and they never done this type maintenance. It’s frustrating.
I have an invoice I want to pay
I’m trying to link my new broadband to the EE app (new customer) but when I either Link or do tracking it bugs out and errors. My internet starts today and I would like to look at my account and bills etc. online chat said wait 24 hits that was a wee...
Hello, I don’t recognise the number 07********* on my account and I believe this may be fraud. I do not own this number. Please investigate urgently and freeze the account if necessary. 07********* [Mod edit - removed full number from post]
When I try to link my EE app on my iPhone 13 to my phone number, I get the above message. I am worried this may be connected to the OTP issue. Admittedly, my current phone number is one I switched over from my old mobile provider, Lyca. Please advis...
Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it
