Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
There are multiple reports in this forum of people not being able to access or download their invoices from the EE website.Most of them seem to have a response about clearing cookies and/or cache, trying a different browser and asking if error messag...
While browsing the EE customer account web portal for mobile add-ons - it suddenly threw an application error.application error - mobile add-ons
Hi, i am having the same issue. I have tried logging into the ee app on my iphone, laptop, friends phone. I have tried logging in online on all those things, and each time i get an error message, saying 'sorry we cannot complete this right now' or 'w...
I spent time on the phone to support last week to try and regain access to a business account. The last EE representative I spoke to was very helpful, enabled me to update my account details and informed me that the plans would appear on the account ...
HiyaFor the last 2 weeks whenever I try to log into EE app or Website a pop up appears saying oops we are having issues please try again later.As I say this has been going on for 2 weeks. Never had any problems for years.Anyone else having the same i...
Hi, I have the EE App but I often find that when I try to review the Parental Settings for the Broadband the page just spools and I can't review my existing settings or change them. I can see Parental Settings on the Phone account without a problem....
I have the same issue. I cannot access/manage my mobile bills through the app or the website. I can manage broadband fine. The issue has been going on since at least November (that is when I noticed it) and I have had to get my bills sent hardcopy i...
Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it
I’m getting error notices on the app and on webpage that my account can not load, can a minder please help me? I’ve tried all suggested steps already
When I go to ee.co.uk, I often get a white screen with just the word 'BLOCKED' in the top left hand corner.This persists even after I've cleared cookies. Any ideas?I'm using Chrome on Windows, over Plusnet full fibre.
