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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi - i've been with EE for a few months now. I'm told that I cannot register my phone within the EE app as migration with old BT accounts is taking 'longer than expected'. No indication of when this issue will be fixed. As this has been going on f...
I’ve been with EE for many years, and in the last 2 years I’ve not been able to login a single time. I’ve attempted with my devices on numerous networks at different time of the day, there’s always an error.Is this a management issue?
So for some reason I am now unable to pair the EE App to the hub. After spending an hour on the phone today with EE , it's still not fixed. I'm led to believe that this could be down to an update issue , it's either the app itself or android and it's...
When I checked app yesterday I noticed that there were no details of my broadband or TV. Missing when I log into browser. The only service showing is my SIM.I spent ages spray with a guide . All good at his end. Reset everything and told it might tak...
Smart Scan is recommending I set up the EE VPN on my laptop. I can't see where to activate it in the App. Please can someone help?
EE, are you ever going to fix it so us, the PAYING customer can access our account???? surely we should be entitled for compensation for the months that this has been going on, and don’t give me suggestions to try so that it works and make out that y...
I have issues to discuss and Customer service is poor just blocked to continue [Mod edit: add title]
Is anyone else’s app down ? Mine hasn’t worked for over a month i’ve called multiple times and they’ve told me my app will be back on nothing has been done at all!!!
Hi, since upgrading the app my mobile wont sync to the app, i want to check my bill and look at roaming cost but i can't access the information.
Hello, I already have an EE SIM-only contract for £20 per month for 24 months.I want to buy an iPhone 18 Pro Max and pay for the phone over 24 months.Can I keep my current £20 monthly plan and pay separately for the phone?How much will I pay in total...
