EE app and website

Resolved! Cant get into the app

Resolved! Linking my EE mobile to my account

To anyone at EE that may be listening - why can you not link my mobile to my account?Started in December 24, contacted help twice since only be told:- 'This is a known problem'- 'Wait a few days'- 'You're in the 20% of customers that are affected' (m...

Resolved! App

The EE app has not worked for me for at least 3 months now.AND IT IS STILL DOWN WHY DID BT SWITCH TO EE

Resolved! Its redicouse that i cant pay on the app, i might be poor tomorrow

Resolved! Airtime reward

I claimed £10 in airtime rewards in November 2025 however, the £10 was not deducted from the December's total bill. After speaking to EE CS live chat, they confirmed that it wasn't deducted and they will deduct in January's bill. Checked my bill and ...

Resolved! App crashes at login

what has happened to the app? for months now i have not been able to login. i do the required verification steps and then it just goes right back to the 'log in to ee' start point!

Resolved! Adding contract to account

I have 2 phones under my name but when I log in I can only see one on my account. How do I add the 2nd? 

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

Resolved! How to link employee details

Hi, Could a moderator help me with a dm. Looking to link my work ein so my account shows up correctly.   Thanks