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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 613930 Views
  • 0 replies
  • 13 Helpful

Resolved! numbers on profile

@Links to membersHow can i change/personalize the numbers on my profile with a photo or a new name so i can recognize which is which?

Broken cancellation link

Everything about EE website and comms is  I've never seen such a show anywhere else before. So in that email they write: ee.co.uk/howtocancel but if you click on it it takes you to:  https://ee.co.uk/help/help-new/managing-and-using-my-account/leavi...

Resolved! App Login Fault

HiI just recently setup my EE broadband and I can't login to the app. I can log in on the website, but when I try to login via the app, the page loads and takes me back to the login page. Redownloaded twice and still issue remains, also cleared cache...

Resolved! I swapped old pay as you go to new contract

Hichanged my pay as you go package when I  I logging in to ee app I had with previously package now it's  says sorry to see you go.                          how can I see my new allowance kind regards 

nev347 by • Investigator
  • 64 Views
  • 1 replies
  • 2 Helpful

My SIM got cancelled

My SIM has been cancelled and I need to speak with someone regarding my bill ,I have health conditions that prevent me from leaving the house can a EE representative please reach out to me so I can speak with someone regarding this issue .Thanks 

Itsrye by • Explorer
  • 72 Views
  • 2 replies
  • 0 Helpful

'BLOCKED'

When I go to ee.co.uk, I often get a white screen with just the word 'BLOCKED' in the top left hand corner.This persists even after I've cleared cookies.  Any ideas?I'm using Chrome on Windows, over Plusnet full fibre.

tigger-tim by • Established Contributor
  • 7319 Views
  • 40 replies
  • 9 Helpful
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