EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! How long this date off for hour's now

Off for hours rang on hold 1hr 30mins no answer

I can not get on the the EE app

Can’t get into the app

Cannot turn off mobile data on my kids phone after 10pm

To maximise my parental control, I normally turn off the data on my kids phone from the EE apps or website to ensure they are not on the phone all night after the WiFi has been paused. Why is it everyday that I cannot perform this action after 10pm. ...

Resolved! Aimee Chat Option

Unable to find Live Chat (Aimee) within the EE App

Resolved! Pay bill

How can I pay my bill when the app is not working

Resolved! EE app

When will the app be up and running again? I’m seeing that it should’ve been back on by 8am, but it’s 9:30am now and it’s still saying it’s under maintenance. I have paid EE bills every month, but it’s said I’m behind and discontinued the internet, c...