EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 595893 Views
  • 0 replies
  • 12 Helpful

Resolved! Manage my hub

How do I manage my hub and devices when the apps not working 2 nights I’ve not been able to pause my sons connection  

O no not another upgrade

What is going on, yet another upgrade, how long does it take? Why did we move to EE? The red flag started when we switched. Took weeks to sort out access to our account to connect and use the parental controls etc., as assured by the sales department...

Resolved! EE Website keeps saying blocked

Hello,Everytime I try and access the EE website, a white page comes up saying BLOCKED.I've tried deleting and reinstalling the app, logged on using laptop, even tried on my work computer. I've deleted cookies / cache etc and getting nowhere fast.My a...

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xMissGemx by Investigator
  • 12885 Views
  • 41 replies
  • 30 Helpful

Resolved! Allways down

App is allways down. By WiFi playing up more time this week than ever before! need to do better EE.i can’t view nor pay my bill but when you want the money I’ll already be in debt!