EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Hello, I am not satisfied with your services because you are taking money.

Internet down…as per

In the Manchester area, yet another bad service from EE with no clear response or solution…

Resolved! Pinched phone

Report stollen phone

Resolved! App push notifications

I have an iPhone 15 Pro with the latest version of he EE app. If I try to enable push notifications in the app I get an error “please try again in a while” I have tried deleting and reinstalling the app. Notifications are enabled in iOS settings. I’v...

Resolved! Re: Hi my app not working

I have spoken to EE today as my app won’t work and I can’t log in completely on a pc etc. Can’t see bills or gift data. Apparently I’m not the only one having this issue so am now waiting for tech to contact me to see what can be done.

The worst service provider website I've ever come across

Am I the only one utterly fed up with the EE website and app? Nothing works properly. Firstly it can be almost impossible to log in. The process of entering username, password and passcode can be completed but more often than not the process just tak...

Anyone else find they they CANNOT COMMUNICATE with EE??

Hi all, I've been trying to communicate with EE via the chat function on the app or on the website for weeks now, but I invariably get a wait time which is many hours long, and again invariably, I end up getting no response whatsoever and have to sta...

Resolved! Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Resolved! How do I access online chat

Resolved! two accounts

hi everyone,i’m wondering if i’m able to have 2 accounts with ee? with different emails, of course. TIA.