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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Since the recent update to the android app I am not able to see anything but an error message when trying to check Bills & payments, both in the app and online web browser.Is there a fix available please.
Had broaband installed on 2nd June and not been able to manage it in the app. My EE sim showed up straight away but the broadband wont load! It just says bill is pending and cant check hub speed and to call 150. Only place ive been able to manage it ...
When i check my WiFi on the EE app on my mobile everything works apart from the speed test which never works , why?
Occasionally ee wants to use my old email address for contacting me. How do I get it off the system? It already has my new address.
I have a order big problem with the customer service but I called with 18001 07953 966 150 this morning. I still can't find the order opinion in the customer service helpline. So it is possible, could you provide the guide to reach "order" opinion in...
Hi there, I would like to talk with an EE Agent, but the live chat button no longer seems to exist?It was on the help page, but now it only has talk to us, and that calls themI am a monthly mobile user, but looking to move over for WiFi but would lik...
After i entered the information of my card, I got stopped in this page. I can't continue neither using the phone nor using the computer
What is the point of accessing my account to read my bill by firstly signing in. Getting an email with a code, then being sent a second number to my mobile. Security gone mad!!!
Hello, I am trying to link my mobile phone number to my new EE ID profile, but I keep getting an error saying 'That number is already linked'. It seems to be stuck on an old backend account. Please can an EE Guide send me a private message to help un...
Please EE send users an alert ahead of time telling us that the app will be down AGAIN! so we can try plan ahead with locked devices If our kids ask to change times or we need to shuffle things around between device times and the app is In maintenanc...
