Support using EE to manage your account and check data on-the-go.
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi I’ve not received my new handsets
When the app is being updated how am I supposed to access broadband management to change schedules and switch on/off broadband to devices?Can EE please inform via message or email in advance of this maintenance.
Hello
why can’t I access the app, every time I try to get on it it states the app is having up dates? and why is my WiFi lagging & keeps popping up ok the tv that theirs a problem with WiFi. Never had this issue before only the last couple of weeks
wifi had been cut off! i work from home and they know this and i can’t even speak to anyone to get it back on because they shut at 9pm if they shut at 9pm why have they cut off my wifi at 9:50pm at night knowing that i wouldn’t be able to phone them...
HiyaFor the last 2 weeks whenever I try to log into EE app or Website a pop up appears saying oops we are having issues please try again later.As I say this has been going on for 2 weeks. Never had any problems for years.Anyone else having the same i...
Hi I’m trying to gift data to me son but they website is down
I have just added EE broadband to my account to benefit from EE one to save in my mobile plan.When ordering the broadband customer service advised that my partner (who has his own mobile plan with EE) could be linked to me so he can benefit from the ...
I’ve beyond had enough. I’ve been with EE for 7 years, it was great to start with but over the last year or so it’s gone so downhill.Firstly, the app and website never load and always say there’s an error when logging in, meaning I can’t check bills ...
everything normal and smooth [Mod edit: add title]
