Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
My EE account says I don't have the authority to change things and I should contact the account holder but I am the account holder, please help?
I haven’t been able to log onto the app or even online since yesterday morning and need to check things with my account
Trying to navigate this rubbish website and/or app is driving me insane, if I try to view anything on the app it automatically takes me to the website and asks me to sign in again, then it puts me to the homepage and NOT what I was looking for?I am a...
When can i upgrade
Dose any one know when the app will be back up I really wanna get this phone and need it asap
I havnt been able to access my app for a number of days saying you are doing maintainence I left it last week thinking it was just that and would be back I have tried again tonight and getting the same message? Whats going on? I have deleted app rein...
Dear Sir or Madam The ee app page say that a passkey can be set so pressed on passkey but any code to be sent will go to they wrong mobile number as they mobile number phone is no longer in used through it going missing they photos is they phone that...
Hi, could EE team please share the link to pay off our Flexi plan in (smaller) instalmentsMy broadband contract is nearly up and I'd like to upgrade both at the same timeI tried to make payments on EE app and it said no payments to be made. Rest grey...
