Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I go through the normal processes logging in , and everytime after I pass security where that be verification codes or passkey says can't load this right nowBeen going on now for a few months now Same issue if I try via website !!!!!Any suggestions w...
Can anyone explain this to me? I’ve been on EE for years and it’s my first time seeing this before. I did call for top up and they ask me for bank details for contact
Evening humans.Just had the latest update for the My BT app 9n Android.Have gone through the motions of 2 step verification and setting up a 4 digit pin, then when the bouncing balls stop bouncing, I get this error message. I have tried 3 times, even...
I am trying to view my plan but are not able to get into it
Online there’s an issue with accessing my account to manage my plan and the app doesn’t work. It’s been like this for sometime. It’s so unhelpful! I have the correct log in and can get into my account but when I try to view my bills or data or plan i...
HiI tried to purchase a sim free phone only available online via ee finance, the finance application says under review and does not save, then on review I click to continue and it resets and I need to apply again. Store wont let me buy sim free on fi...
I've just spoken to an extremely unhelpful person on the EE helpline.I naively thought that I would be able to access my Dad's account utilising the 12 digit V access code which I've ascertained through my Power of Attorney account for EE. Apparentl...
Upgrade my sim
hii know this has been asked before but has anyone managed to solve linking their mobiles to the app?I have made countless calls to ee who tell me it’s a known issue and it’s being worked on.its been going on for months now though and even though I’m...
Mobile signal has kept cutting out today and now WiFi is playing up all evening. App is down, website has lead me to community page? Any ideas what is going on?
