Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Why cant i link my device
Hi everyone. has anyone had an issue where your plan isn’t showing in your account on the app under “manage”… it keeps stating my number is already linked via EE ID but there’s still nothing showing to allow me to manage my plan? I’ve tried to reinst...
I would like to add another e mail address to my ee account can I do it. use to be able to have up to 10 accounts on bt
Is there any way you can have multiple logins to the EE app so both myself and my wife can have a login on our respective phones? I've tried to create another login but when I tried to link to my products, it told me that if I made the link, my other...
Have been using EE App since August, obliged to if I want to set schedules. iPhone 12 iOS 26.1The app insists on acting like it's my default browser. Click on an in message link or scan a QR code and it opens the EE App. Have checked my default brows...
Been with EE years now, never had any issues so haven’t checked the app for a while.went to log in today as my wife wants to add a line to my plan for her to move from another network, yet when I log in, I can’t see any of my products that where ther...
Does anyone understand the perplexing process of linking a device to manage an account? I have tried many times over many weeks and am still unable to do it. My daughter is away at college and I can't gift her data!Just when I thought the EE app coul...
EE you will not let me verify my mobile number because it’s a US numberyiu say you are sending me a code to complete my setup for my house in Scotland but you don’t
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
