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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 613890 Views
  • 0 replies
  • 13 Helpful

Resolved! Can’t login

Whenever I try to log in on the app it says there’s an error, tried logging in on safari and says there’s same thing error retrieving my information all details correct it’s been doing this for days I go to Italy today and can’t access any roaming pa...

EE app has issues

When I use the EE App and click the ‘manage’ button, the screen just flashes and I can’t do anything 

sb439 by Explorer
  • 79 Views
  • 3 replies
  • 0 Helpful

Resolved! Bills and Payments not working

Since the recent update to the android app I am not able to see anything but an error message when trying to check Bills & payments, both in the app and online web browser.Is there a fix available please.

Resolved! Cant manage my broadband in app

Had broaband installed on 2nd June and not been able to manage it in the app. My EE sim showed up straight away but the broadband wont load! It just says bill is pending and cant check hub speed and to call 150. Only place ive been able to manage it ...

Risaxo by Investigator
  • 528 Views
  • 9 replies
  • 1 Helpful

Resolved! Live Chat Gone?

Hi there, I would like to talk with an EE Agent, but the live chat button no longer seems to exist?It was on the help page, but now it only has talk to us, and that calls themI am a monthly mobile user, but looking to move over for WiFi but would lik...

Resolved! Why can't I continue?

After i entered the information of my card, I got stopped in this page. I can't continue neither using the phone nor using the computer

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