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How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 592105 Views
  • 0 replies
  • 12 Helpful

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

Resolved! Online upgrade area of website isn't working

Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...

'BLOCKED'

When I go to ee.co.uk, I often get a white screen with just the word 'BLOCKED' in the top left hand corner.This persists even after I've cleared cookies.  Any ideas?I'm using Chrome on Windows, over Plusnet full fibre.

tigger-tim by • Established Contributor
  • 3409 Views
  • 30 replies
  • 9 Helpful

Resolved! Link error

I can't link my mobile phone to my new account.  How do I fix this ?  Where can I go for help ?

Alanh185 by • Visitor
  • 133 Views
  • 1 replies
  • 1 Helpful

Resolved! Unable to login to App`

When I attempt to login using the mobile phone app. I go through the process of entering my Email address, then my password, then the verification code it sends to my phone.It then goes back to the screen with the login or create account options. No ...

Resolved! EE live chat

Hi, so I called EE at number 150 about buying something on finance and they told me to go to online live chat to get help and I can’t find it? From what I’ve read you need to be paying a monthly bill to talk to you online. I NEED HELP ON SOMETHING SO...

Ashton21 by • Visitor
  • 202 Views
  • 2 replies
  • 0 Helpful
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