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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 607522 Views
  • 0 replies
  • 12 Helpful

Resolved! Unable to access my business account online / app

Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...

Resolved! Verify a new ID

Hi,on the app i verified my id about a a year ago, but now because my passport expired it says i need to verify a new id, but how can i do that when it doesnt give me an option to reverify it 

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Samlo by Investigator
  • 2952 Views
  • 21 replies
  • 2 Helpful

Win £500 to spend on Samsung Tech at EE

Big news deserves a big giveaway We've teamed up with Samsung to give 20 lucky winners £500 to spend on Samsung tech at EE – from the latest Galaxy phones to cutting-edge wearables. Your next upgrade could be on us Entering couldn't be easier. Simpl...

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James_B by EE Community Manager
  • 1165 Views
  • 0 replies
  • 4 Helpful

Resolved! Security blocks

Hi I can’t get into a store please remove the security block from my phone. Also why is there a charge against this? You put it on without permission. Please remove.