Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Does anyone understand the perplexing process of linking a device to manage an account? I have tried many times over many weeks and am still unable to do it. My daughter is away at college and I can't gift her data!Just when I thought the EE app coul...
EE you will not let me verify my mobile number because it’s a US numberyiu say you are sending me a code to complete my setup for my house in Scotland but you don’t
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
Why can't I log pout of the ee website
Where is my account and how do I fond out how much I'm paying, plus how much longer do I have put up with this awful service...
I have a SIM arrangement where I keep my account topped up and EE deduct £10 each month, for which I get minutes and gb of data.Up till now, I could login either via my browser or the EE app, and I could choose the mobile number and then be presented...
EE website and app - can't access bills or other info
Whenever I try to log in on the app it says there’s an error, tried logging in on safari and says there’s same thing error retrieving my information all details correct it’s been doing this for days I go to Italy today and can’t access any roaming pa...
