Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
This has been going on for a week now.Logging into the app, or onto the website through a browser, I get presented with an error stating there was a problem or that the service isn't working right now.Yes, I've uninstalled the app and reinstalled Yes...
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
Is anyone else having problems with ee app and website login ?
Whats the point of putting your ID on the app, if you can't view "sensitive content", pointles !
I have a SIM arrangement where I keep my account topped up and EE deduct £10 each month, for which I get minutes and gb of data.Up till now, I could login either via my browser or the EE app, and I could choose the mobile number and then be presented...
This is a rubbish solution Mr James b, ee a big company app and website is done from months and months.what a shame
same here after 40 mins with tech support i can now access profile on desktop website but can't view billas i need to be able to login to app which i still can't as it loops me back to website**bleep**
Tried for 2 days to add a credit card to my mobile plan for recurring payments. Add all the card details then next screen for 3d secure just errors on load. Tried 3 devices, web and app, and different internet all error. Just joined ee and not happy...
Hey guys, I have recently purchased a phone contract handset and airtime plan on the idea I was able to claim discount as I'm a BT account holder with the fibre900 plan both contracts are registered with my home address but I cannot find the option t...
