Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am a new business customer and unable to view any bills online or link the physical SIM and the user of the phone is unable to access his account via the app. Both of us getting continual error messages.I have rung support on several occasions to ...
I can’t link my Products too my ee account keeps saying try again later we working on this been trying for a few weeks I and I can’t get my games pass from my Xbox bundle nothing linking and can’t link my ee contract sim
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
Unfortunately, EE chose to ignore your feedback as it's got worse. It's a total embarrassment, and I cannot understand why they chose not to resolve it. They could get a couple of school kids to build a better website in a few weeks. Then, when yo...
How can I view my previous bills and numbers I been in contact with plz??
The app is down and even the online version is **bleep** sort this out and I would be able to pay my bills, I've set up direct debit and you still ain't taking the money. Haven't been able to get on the app for well over a month now
The EE app is really bad, and so is the website.Trying to upgrade my phone for the last few months (still getting charged full price each month), the app says I'm not eligible for an upgrade, and the website doesn't have an option for it.Constantly u...
Having severe account woes here too, and not for the first time This time, after not logging in for a long time (couple of years?), my account seemingly disappeared. Couldn't log in. Error messages when I tried to reset the password (just in case, bu...
I'm having the same issue. Been trying to upgrade for a week but the upgrade button isn't a link, it's just a graphic. I've tried 2 browsers and the app, all the same. I can't call as I'm hard of hearing and I don't have time for live chat again as y...
