Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I’ve moved abroad for what is likely to be long-term, but would like to keep my UK number BUT be able to use with data abroad - is this possible?! I have a Swiss phone, can I somehow get a dual SIM on it? Or would the best thing be to cancel my (very...
Read moreMy date of birth is incorrect on my account on the EE app, somehow it ended up being my fathers date of birth. Do I have to go into an EE shop to get it changed?However I don't have any valid ID like a drivers license or passport at present....
Hi. Does anyone have an email address for EE? I want to chat with an agent online. Thanks
I’m trying to link my new broadband to the EE app (new customer) but when I either Link or do tracking it bugs out and errors. My internet starts today and I would like to look at my account and bills etc. online chat said wait 24 hits that was a wee...
Hi,I want to set up a second email address that does not include my name for shopping purposes and to make it difficult for scammers to send me emails using my name.I logged in and went to profile, but could not ADD an extra email address under 'log ...
Log me out
Hi, I have recently switched to EE and when I tried to link my device through the app to my EE account where I ordered my plan, I found that it got rejected. Upon checking my profile to see if everything was in order, the Date of Birth shown on the w...
Can someone tell me how to get beyond this message to actually find the invoices.Different devices and browsers make no difference.App or website - no difference.Clear cache - no difference
