Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi all just come to ee and ported my number today and I put my card on yesterday, gone on the app and it's not there?
Am I the only one utterly fed up with the EE website and app? Nothing works properly. Firstly it can be almost impossible to log in. The process of entering username, password and passcode can be completed but more often than not the process just tak...
I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...
Warning dont use this company was convinced to switch they are useless and rubbish signal disgusting prices for the useless service always crashing always a problem apparently always updating the app they advertise as the leading network what a joke ...
Every time I try to look at the deal available on my accounts for tv/broadband etc.. I get this error.Any ideas EE?Sorry, looks like a technical errorPlease call us on 0800 956 6000 and we’ll try to get things sorted.
I came to EE today to try and buy around 1000 pounds worth of tech in your Black Friday offers. The experience was so poor I am likely to go elsewhere and pay a bit more. I realised I have not updated my address, I spent a long time looking for optio...
And my address is**************************************************************************************************************** [Mod edit: Please do not post personal information on the public board. Thanks!]
I've posted this to the 'app and website' section of the forum. It may relate to many matters, however.Earlier this week, I purchased broadband and then two SIM only lines in store. The store staff input my email correct on the broadband side, but mi...
My mobile phone plan is not showing up in the app.I have tried to link it but it says it is already linked.Have tried logging in and out etc and even deleting the app and trying again but still the same.
