EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596637 Views
  • 0 replies
  • 12 Helpful

O no not another upgrade

What is going on, yet another upgrade, how long does it take? Why did we move to EE? The red flag started when we switched. Took weeks to sort out access to our account to connect and use the parental controls etc., as assured by the sales department...

Resolved! EE Website keeps saying blocked

Hello,Everytime I try and access the EE website, a white page comes up saying BLOCKED.I've tried deleting and reinstalling the app, logged on using laptop, even tried on my work computer. I've deleted cookies / cache etc and getting nowhere fast.My a...

1000015006.jpg
xMissGemx by Investigator
  • 13353 Views
  • 41 replies
  • 30 Helpful

Resolved! Allways down

App is allways down. By WiFi playing up more time this week than ever before! need to do better EE.i can’t view nor pay my bill but when you want the money I’ll already be in debt! 

Maybe build a better app?

Taking down the wifi controls so you can update the app is a pretty poor approach. Strategy tax in effect… I doubt this is about users and more about serving ads or not paying for proper iOS and Android developers.

Mainer by Visitor
  • 98 Views
  • 1 replies
  • 2 Helpful

Resolved! Advance notification of EE App Update

If anyone from EE is reading this message, please can EE send out prior notification of app maintenance and downtime  by whatever channel possible. It's unacceptable that EE decides their own update schedule affecting customer facing service. Thank y...

Mrinal1 by Investigator
  • 1056 Views
  • 39 replies
  • 31 Helpful