Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
The contact number in my EE account profile is still the number that my SIM had before I ported in my number. I cannot edit it because it is no longer able to receive the passcode that I would need to do this. I see that some users have been able to ...
You should be telling your clients who are paying your wages how many gigabytes they have left on their EE app are you do not tell them anything as you are only trying to sell more gadgets and phones to your clients what do you think they have a app ...
So I am out of contract in 14 days and have logged into my account on ee app and website and says I can upgrade. I have tried many times today and all I keep getting is log in to see your upgrade offers so I log in again and it says to upgrade ring ...
I've had this same issue - I also am struggling to remove the items from my basket while I was just trying to check out the options. Is the only way of fixing this that you've found to call 150? Upgrading online is my preferred option... having to ca...
I've gone to add a pack and come across as pack for '-1024kb'?! I was looking for a pack bigger than 125gb but the £35 is for '1024kb' instead which is very odd. Assume this is an error on the site to be corrected?
I have both broadband and a mobile with EE. On my broadband when I logged into myEE it shows my latest bill and previous, all itemised which is great. However, on my mobile I no longer have this. How do I see an itemised mobile phone bill.
Hi, I have been an EE customer for the best part of 11 years I pay my bill normally through the website due to my pay day changing and recently I can't do anything on the website or the app and this has been the best part of 2 months! I have tried lo...
I cannot seem to get on the insurance site , seems to have been server down all day
