Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Tried all of you advice, still cant access the page been around 2 weeks now? Mod edit: Title added.]
I want to verify my identity whit my passportAnd bill
Whenever I try to log in on the app it says there’s an error, tried logging in on safari and says there’s same thing error retrieving my information all details correct it’s been doing this for days I go to Italy today and can’t access any roaming pa...
Hey I have been offered a free early upgrade but when u try to do it online it comes up with. No plans available on every phone. I have rang and there can do upgrade but I am unable to get the deal online and are wanting to charge me and extra £20 i...
Hey,I just wondered why it won’t let me add another device to my EE account?I currently have my phone and a watch on contract with EE but wanted to add another device. It won’t let me. I have no outstanding payments or anything like that.thank you
Come on EE, sort yourself out. MyEE is telling me I'm ok to upgrade my phone, I go to the website and it says "Hey PAUL, you can upgrade now or add another plan to your account on 07.......", I pick the phone and plan I want, press "Add to Basket" an...
One of the worst apps I’ve ever used. Whoever is testing needs to do a better job. This should not be live. Just logged in to view my device bills and I now have nothing to manage now! Dreading having to ring a helpdesk to get this sorted!
I need to urgently call abroad but due to spend cap I can’t. Gone into app none of my products are showing as they used to. Tried linking says having problems. Cannot contact EE at this time. Any help please I need to get through to a hotel in Egypt ...
