EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! EE live chat

Hi, so I called EE at number 150 about buying something on finance and they told me to go to online live chat to get help and I can’t find it? From what I’ve read you need to be paying a monthly bill to talk to you online. I NEED HELP ON SOMETHING SO...

Resolved! Contact a human

WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...

i need a package

Resolved! Plan payment

How can I renew my plan while the website is not working and payment didn’t go through automatically?

Resolved! Insurance

Can you show my insurance payments

Resolved! How can check my order?

Resolved! How to turn off content lock

How do I turn off content lock [Mod edit: Title edited]

Resolved! Update app

Resolved! Mobile Plan not showing on app or online

I took out a sim at the beginning of December haven’t been able to see anything on the app or online it says iv already linked the number. I have contacted EE on numerous occasions to be told that it’s a small issue but timescale on when it will be f...

Resolved! stil unable to manage my device online or app

I have been unable to manage my device(s) online or the app i can login but I get" unable to get information" when selecting my devices, this has been going on for 3 months 3 calls to 150, it gets escalated then the incident gets closed a week later....