Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Constantly having issues with the app. Either every time I log in there's maintenance going on and when I am able to use it, which for something's I'd rather not because it's so **bleep** but I'm forced too, it doesn't do what it's supposed to. It sh...
Mod edit: [Removed personal information from the community].
Apple Music is supposed to be part of the contract but Apple still billing me?
My Bt broadband account was auto transferred to EE after a recent broadband upgrade . Ever since this transfer I’ve been unable to view my bills either on the app or website . AlsoI have no EE app functionality , no connectivity to router and doesn’...
How long does it take for your order to come through
How do you turn the restrictions off please?
Trying to view invoices on desktop browser - have tried various browsers and clearing cache etc but keep getting this error;Application error: a client-side exception has occurred (see the browser console for more information). Searching here seems t...
I am a new business customer and unable to view any bills online or link the physical SIM and the user of the phone is unable to access his account via the app. Both of us getting continual error messages.I have rung support on several occasions to ...
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
