EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 609905 Views
  • 0 replies
  • 12 Helpful

Hi

I am here with ee for last night 1 year. I really enjoyed with them. 

Resolved! Service down for maintenance

Can't log onto the app or website to control my child's devices and no way to do it locally on the router. Very poor service.We should be able to manage the settings locally. The App seems to be down every time I want to change my kids settings.Very ...

Resolved! New Account message when I click profile

Hi I’m getting this message when I click on Profile through the EE App but when I log on via website, no new account message.  Why am I getting this on App only  Thanks in advance  

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alistairmck1 by Established Contributor
  • 119 Views
  • 4 replies
  • 1 Helpful

Website and App are both horrible

Trying to navigate this rubbish website and/or app is driving me insane, if I try to view anything on the app it automatically takes me to the website and asks me to sign in again, then it puts me to the homepage and NOT what I was looking for?I am a...

Billing

Hi, I'm trying to view my bill but this option is not showing on my app. I log in to the app and click 'man age' but there's no 'bil

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zigzta1 by Explorer
  • 77 Views
  • 3 replies
  • 0 Helpful

Resolved! Error message on App

Unable to access app due to error message indicating date of birth is the issue. I have tried calling the number suggested for EE but there is no option for app issues??? 

Thomav by Investigator
  • 129 Views
  • 4 replies
  • 1 Helpful