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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 596512 Views
  • 0 replies
  • 12 Helpful

Resolved! Over charged for broadband

I went to an EE shop was told my broadband would be £27.99, when talking to EE on phone was told the shop were talking rubbish this didn't exist, and I am getting charged £34.99. Now all I see is adds for £27.99. I feel completely cheated. Is this EE...

Jason777 by Visitor
  • 292 Views
  • 3 replies
  • 1 Helpful

Resolved! Two factor authentification

I recently tried to log into the EE website after my old T-mobile PAYG phone was (apparently) moved to EE.  I couldn't log in and went through a complicated process to register again.   Later I received an email telling me I had updated to 2FA.  I ha...

Another day another failure of the website

One of the biggest, messiest, crap looking, poorly coded, slow loading, unstable pieces of crap I have ever used. Something like 15 clicks to upgrade or see a bill.  You should fire the person who designed it, it is beyond awful and by design to prev...

New contract

Hi. I received a message that my new document is ready to view this morning. I clicked the link and I didn’t show up then I copy and pasted it and still nothing showed up. So how can I view this link 

CHLOE244 by Investigator
  • 88 Views
  • 0 replies
  • 0 Helpful