Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
EE are apparently always making updates to improve it, yet it never improves, it just gets worse. You replaced an app that worked perfectly with one that either doesn't work, as it doesn't allow you to log in, or if it actually does allow you in then...
My EE app keeps saying sorry there’s a problem when I try and log in is anyone else having this issue?
hi, I was trying use the message us service in the app and it’s not showing, has this service been removed?
I have a important suggestion for the EE app and website security Pain when you click on a person in the top corner I click on fing that looks like a person when I have clicked on it, I click onto login and security scroll down to where it says two f...
My wife gets this annoying notification EE is active you are helping us improve your network ee may log but can't stop it recurring how can she stop it
Is anyone any further forward on how to empty your basket on ee? Even tech support are baffled. Rather frustrating as I can’t delete the items that I don’t want?
Can an account be deleted if it is no longer used, as the Sims that were on it no longer exists, and I set up a new account with new Sims. So one account just sits there doing nothing
Hi,I've recently been switched over to EE from BT with my latest broadband contract and was told this would be a seamless transition. However, I am unable to 'link' my broadband to my EE account and hence cannot access my bills. I called the IT helpl...
