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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, I'm hoping people can help me out.My first issue is: I recently changed my SIM only deal, going from PAYG £35, to a pay monthly deal £22. When I try to log in to my account, either online or through the app, I'm met with a message saying "view fi...
After visiting my local EE store to try an resolve my issue, I was told it could only be dealt with by calling EE Customer services or using the webchat service.I have rung customer services 3 times today, each time after being on hold for over an h...
WHY CAN I NOT TALK TO A HUMAN. I AM TIRED OF GOING THROUGH PRESS ONE FOR THIS TWO FOR. I AM LOSING TH E WILL TO LIVE. IF I COULD TALK TO A HUMAN ONE MINUTE WOULD DO. ARE ALL MOBILE COMPANIES SO UNCARING OF CUSTOMERS THAT THEY HAVE SUCH DODGY SUPPORT?...
Does EE still have live chat, can’t find it anywhere?
Hi allTrying to buy an Apple MacBook Air, everywhere tells me I can purchase from £30.19/month, which is the 48 month 0% interest option. When I click to apply for finance the screen either hangs or if it does work, only offers upto 9 months! This is...
Over this weekend we seem to have lost access to all social media sites despite parental controls being set t allow them. However, since Sunday the EE app will not load parental controls. I just get the loading icon spinning endlessly. I've uninstall...
Unable to find Live Chat (Aimee) within the EE App
I changed my broadband to ee recently from sky. I have had ee broadband for around 2 months and countless times I have come on to remove permissions for my children's devices at night and I can not access the app. They need their devices for their al...
