Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 588932 Views
  • 0 replies
  • 12 Helpful

Resolved! Issues logging in to EE app and website

HiyaFor the last 2 weeks whenever I try to log into EE app or Website a pop up appears saying oops we are having issues please try again later.As I say this has been going on for 2 weeks. Never had any problems for years.Anyone else having the same i...

Andi2490 by • Explorer
  • 621 Views
  • 7 replies
  • 1 Helpful

Resolved! M

I can’t find my account. my billing, etc.,

Lynda02 by • Visitor
  • 25 Views
  • 1 replies
  • 0 Helpful

Unable to link mobile number to EE account

Hi,I am a long standing EE PAYG customer and have used both the EE app and the website to check my mobile number account with no issues - check credit, top up, look up account details etc.. In the last few weeks however, my mobile number account has ...

jclay by • Visitor
  • 111 Views
  • 1 replies
  • 0 Helpful

Resolved! Difficulty reaching my account

I'm new here, and having many problems. The account is in my ex's name, we haven't been able to  change it, but the payment is in my name and from my bank account. It's a real mess. I can't check anything online.

Where are y bills gone

What on earth is going on with the EE website? It has gone from being an almost OK, just about usable site, albeit slow, to a nightmare.All I use it for is to download my bills each month – where has this feature gone??Now I need to enter codes, mess...

Resolved! Re: EE app useless

I'm having the same issue, except when I go through the link process, it tells me my mobile is already linked. Yet I can't see it under the 'Manage' tab! Absolutely useless app!

Top Helpful authors
More