EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15427 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

Alex_M_0-1687766298066.png Alex_M_1-1687766331596.png img-07 copy.png Alex_M_3-1687766544821.png
Alex_M by Star Contributor
  • 28442 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 571457 Views
  • 0 replies
  • 12 Helpful

App down and iCloud Relay Blocked by EE

Not entirely sure what EE are playing at this time, but the app is down for “Some last minute improvements” (translation, something broke) and my iPad just informed me that suddenly my home network is blocking iCloud Private Relay. I wonder if EE bug...

App down AGAIN!!

Why am I paying extra for switch off to drift off??????? Every damn time I need it, the app is having maintenance, seriously EE sort it out and stop doing maintenance in the evenings 郎

Jlz1 by Explorer
  • 137 Views
  • 5 replies
  • 1 Helpful

Why is ee website so crap

Whenever you visit any page on EE site it constantly does a redirect loop like it's checking the login. Then occasionally it goes through. I've worked on websites for 20 years and never seen anything like it 

Cyapow by Investigator
  • 4469 Views
  • 21 replies
  • 61 Helpful

Resolved! App not showing devices

I have recently moved from Bt for broadband and sky for mobile. tried to link devices to app and it says that they are already linked. when I try and access anything the app says there is nothing linked with this account. i was told I would have a ne...

Rubbish network complete lies and a con of a service

Warning dont use this company was convinced to switch they are useless and rubbish signal disgusting prices for the useless service always crashing always a problem apparently always updating the app they advertise as the leading network what a joke ...