Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi,I moved from a personal account over to a business account keeping my number, since then I’ve not been able to log in to my account at all. It tells me that I have to link my device and then it tells me that it couldn’t find any products using my ...
I'm downloading my 2025 bills. I can download all of them apart from Aug, May and AprThe download button works for all other months but not for those threeAny suggestions?
Hi folks,I just purchased a mobile device on colleague discount and ported my old number over. But when I was trying to set up my EE App and link my number, it shows that the number is already linked to another EE ID. I did received an email the firs...
Nur1994 Just seen this so hopefully too late and all is resolved. What I say applies to everyone though. EE claim to record every call. Whether they do or not is anyone's guess. You could make a subject access request under GDPR. Don't limit what you...
This is getting ridiculous now, the app is always sitting down for maintenance, no other apps I use close as often as this one does, it’s crap and I’ve had enough .
Internet down again as it did same time as yesterday as well as the day before what a heap of **** [Mod edit: post edited for language.]
Why is the EE app saying it’s being updated and I can’t get access why isn’t this being done in early hours
Hi, I bought the extra tv package for £1 for 6 months, how do I link up my netflix/now tv accounts?
