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Forum Posts

Discovery+ (TNT Sports) activation issue on the EE app

We're aware of some issues with  Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...

NickBS by EE Community Manager
  • 15837 Views
  • 33 replies
  • 11 Helpful

How to clear app cache on Android phones

If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...

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Alex_M by Star Contributor
  • 28868 Views
  • 15 replies
  • 14 Helpful

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 575552 Views
  • 0 replies
  • 12 Helpful

Resolved! App

This ee app is diabolical!! I joined in march and it has not worked properly yet and broadband keeps going off and on and I paid for the best router!! Just a waste of money 郎郎郎

EE App - worst ive ever known

Why does the ability to turn the WIFI OFF for the kids go down on a Friday & Saturday night ….when you need it most why is the app being updated & down so much, when it never gets better  it’s **bleep**ing awful all the time sort it EE