Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
HiI just recently setup my EE broadband and I can't login to the app. I can log in on the website, but when I try to login via the app, the page loads and takes me back to the login page. Redownloaded twice and still issue remains, also cleared cache...
I have been having an issue accessing my EE account for months now.The issue is that whenever I try to login I get an error letting me know that there is something wrong and to try again later.After contacting support on multiple occasions I have bee...
I am having problems loggin to my mobile app. I have tried uninstalling and reinstalled the app 5 times. I have also tried resetting my password and given security codes to sign in yet when I try it on my mobile app it stops me getting in then return...
I don't understand how the service can be so bad. I recently moved to EE with mobile and broadband and I am trying to change any settings error come up on the site. I tried to change my billing address as the last time i did it via the phone, the per...
I’ve just done a name change request on my EE account. The account was originally in my mum’s name because I set it up when I was under 18 several years ago.The account was already using my email address and all my details, including my card/payment ...
Please remove the adult content restriction from my number.
I’m trying to add the Nintendo Switch 2 to my basket. It’s £405 but there seems to be an issue with adding it to my basket. I’ve tried the online chat and called on 150 and it appears to be a glitch which won’t allow me to add it. The call handler tr...
Hi, Can somebody assist with contacting Ee 24/7? Many thanks, Henry
This has been ongoing now for a number of years and have even raised a formal complaint with no response. I seem to have 2 separate online accounts, both showing either closed or no products/contracts found. No matter how I try, I cannot seem to acce...
My basket keeps emptying when I go to check out
