Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I am currently unable to get into the EE app or into the manage my account section of the website. It has been like this for five days and I need to gift data. On the app, it says "Sorry, there seems to be a problem..." On the website it says "This ...
I wanted to raise a point on this community and the replies.I can see that there is what looks like an automatic reply referring everyone with a question to the EE app. As if we didn't try that first but that is another story!I would like to ask if E...
I am leaving EE because of the app. I try everything, switching off and on, trying to connect with just the phone signal, then with just wifi on, password changes - after which I get emails saying password successfully changed - and then it doesn't ...
Can’t log in to the app, put my email address in and it won’t go any further. Can log on my computer but have never been able to log on using the app, compete garbage.
Hi,I'm trying to connect my phone to the app but it saying my number is invalid even though I've been on we now for over a year
Trying to navigate this rubbish website and/or app is driving me insane, if I try to view anything on the app it automatically takes me to the website and asks me to sign in again, then it puts me to the homepage and NOT what I was looking for?I am a...
Since the beginning of December 2023, I have been unable to access my EE business account either on line or through the App. I have made several telephone calls to the EE helpdesk and have been advised there is a technical problem but it would be up ...
I have an iPhone and wish to investigate an upgrade, no matter how I try your app does not work and neither does your website! I do not wish to chat with someone at this stage. What is wrong, the problem has been ongoing for many weeks?
Just bought my first EE card. I can't connect it to any device, the same error keeps appearing (for weeks now). How shouls I solve this??
