Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I took out a sim at the beginning of December haven’t been able to see anything on the app or online it says iv already linked the number. I have contacted EE on numerous occasions to be told that it’s a small issue but timescale on when it will be f...
I have been unable to manage my device(s) online or the app i can login but I get" unable to get information" when selecting my devices, this has been going on for 3 months 3 calls to 150, it gets escalated then the incident gets closed a week later....
I am unable to see anything about my mobile contract informatiom, no usage, no bills nothing. Cant link it as already says its limked. Please help [Mod edit: Title edited]
Why EE need to do maintenance so frequently, if I’m not wrong few days ago they did maintenance now again. Where as I was with SKY 8 years and they never done this type maintenance. It’s frustrating.
Same has happened to me. Did you ever resolve this? If so how did you do it. Many thanks in advance.
Is anyone else having problems signing into EE app/ website when trying to do so it says oops there was a problem, it’s been like this for over a over even deleted the app and reinstalled it but still not working.
Hi,I'm trying to link my phone to my account in the app so I can look at upgrade options, but it keeps falling with a message saying "try again later when we've fixed the problem", but I've been trying for over a week now and it still isn't working. ...
Please help - EE customer service has been totally useless and don’t seem to understand the issue, all they care about is to try and get me to merge my BT broadband and my EE mobile services. I am desperately trying to link my product so that I can m...
For a few weeks now I have been unable to access my account properly. I.e i cant view bills, account info, etc etc. this happens whether I'm on my phone (using app or website) or if I'm on my laptop. Often when i try to use the app i have to make ...
