Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have called twice now to cancel my broadband, was told it was canceled and now i have a text from Royal mails saying your are sending me a HubbI DONT WANT ITStill have not sent me my cancellation email
Every time I try to use the App I get so far - I go to the log in page and enter my email address, verify it's me and then I enter the pass code sent to my phone but every time it takes me back to the log in page. It's REALLY frustrating.
Hi EE,I am trying to revalidate my EE perks but when i enter my NHS email a message 'this email already exisits' shows up. Ive just been on the phone to EE who habe suggested to contact my trust HR? Surely that cant be the case?I have used the discou...
Hi folks, So I logged into my account to find all my tariff information has disappeared. No bill information. No data information. Nothing. Only option is to “link a product”. I try going through the linking process but then I get a message saying t...
Every time I need to use the app it’s closed for maintenance, it’s absolutely infuriating, I need to use the device controls, why don’t they do it in the early hours of the morning when less people need to use it
Hi all,I’m facing a persistent issue on the EE website after logging in.Issue summaryLogin to ee.co.uk works successfullyI can access my profile without any problemHowever, when I click on “Manage” (to view my existing products), I get the following ...
Hi there, I would like to talk with an EE Agent, but the live chat button no longer seems to exist?It was on the help page, but now it only has talk to us, and that calls themI am a monthly mobile user, but looking to move over for WiFi but would lik...
What the hell is going on, the app has been down 2 nights in a row, this is ridiculous beyond belief, like I keep saying I need to use the app to set limits on the devices in the house, it’s not acceptable to be unable to use it when I need to. The ...
