Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Need to verify a payment via messages or my card gets blocked but ran out of my current pack- need to top up for new pack to start and APP NOT WORKING NOR IS THE WEBSITE!!
I’m having an issue when checking out with the ‘Spread the cost’ option.I’ve selected the product (MacBook Air M4 15”). I want to pay a lump of £200 and then pay off the rest over 9 months. When I select ‘Apply for EE Finance’ it just loads forever ...
I bought a SIM only contract, which is now up and running BUT, I cannot use the APP/Website - as it wont let me add my account to it. I notice there are a lot of people saying the same thing. I would also like to use my Inclusive Extra - but I hav...
hii know this has been asked before but has anyone managed to solve linking their mobiles to the app?I have made countless calls to ee who tell me it’s a known issue and it’s being worked on.its been going on for months now though and even though I’m...
I have just had my EE Smart hub installed I am unable to manage the broadband via the app which a lot of features are only accessible through. I can sign in initially after reinstalling the app but it then just hangs trying to load up.Very annoying l...
Hi,I moved from a personal account over to a business account keeping my number, since then I’ve not been able to log in to my account at all. It tells me that I have to link my device and then it tells me that it couldn’t find any products using my ...
Did anyone get this sorted as I am still going round and round in circles on this app. It said I need to go to app, manage, billing,mobile, scroll to bottom but nothing is there ??
I have an outstanding complaint. My BT Account is not recognised so I cannot look at historical bills.I was on the ‘Live Chat’ for 4.5 hours and they said they would raise a complaint for me with EE and signed off.10 minutes later I got a text from E...
