Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi,I have been unable to access our business account for a few weeks now. Every time I try to log in to view our current bill, I get this error message:"We're unable to retrieve your account details right nowLog out and then log in again."I contacted...
My plan was up and I paid for it. I haven't received the payment yet and I've been waiting for 2 days. I'm curious about what I can do online.
How are you
So my account will not run as normal cos I can now share data with my stranded son. Absolutely useless. Really considering just quitting EE. Been crap signal since the T-Mobile/Orange merger and can't do what you need when you need it.
Good service
EE App is one of the worst functioning Apps availableI have NEVER been able to run a speed test successfully using any of the app speed test options.This has been the same ever since I changed from the BT App to the EE app.I can see that many other u...
The annoying message “we are working on it” on both the app and website. Does anyone know when these will be back up and running please?!
Been two days and I cannot get in the internet and the app is being”upgraded” so cannot even report it! How do you report a problem when the EE app and website are under maintenance or construction???
