Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Can someone tell me why i can see the apple airpod max’s on the ee store but when i log into my app to add them to plan they’re not showing, they were there a few days ago so wondering if they’re out of stock and if they are how long it usually takes...
I am trying to start a sim only contract with EE, but in the checkout it says I do not have a valid email address and I couldn’t continue with the purchase. After some research online I discovered that I need to add an email address to my EE account...
Hi all,For the last few months I have been unable to download my mobile invoices either on the app or the website.I have a business account and have been with EE since the 'Orange' days, so a very loong time but I am thinking about changing network ...
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
I have recently moved from BT to EE and found it is good that EE is using Passkeys. I also have to say not so good they are still using SMS 2FA!But the implementation of Passkeys does seem unfinished. Is there any way to feedback my experience includ...
Haven't been able to login to my ee app for 6 months also unable to see bills on website
