EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Resolved! Re: EE app and website

I am also having the same issue. I am unable to manage my home broadband and can't check speeds and devices connected to my hub. I notice there was an update to the app on the 30th Jan and since then it doesn't work. I've reinstalled the app and res...

Resolved! How to Register Active SIM Card Under My Name?

Im using ee sim. I wanna register sim card under my name. My same is already active [mod edit: title added]

No notice

What is it with EE don't give you notice of maintenance on app and website everywhere else gives you some warning like with banks and other networks so when you log into EE to do what you need to do you can't do it because they're doing update withou...

Re: Cannot manage account online or in the app

Same for me. Its awful. Currently in Saudi with no way of sharing data with my data who is visiting a friend in Manchester.

Resolved! Linking device

I have 2 different numbers with EE, it’s linked them together but I want to unlink this as one is for me and one for my daughter so has her own EE app login, how do I do this

EE app not compatible with my Xiaomi phone Redme 9 - I just joined EE 2024

I have just joined EE today (Feb 2024), and scanned the QR code I got in the post to download the EE app, but I just get a msg that the app is incompatilbe with my phone, why is this ? I see alot of old posts about this from 2021, so has EE still no...

Resolved! App not working?

First time EE user here. I can’t access my bill because my app isn’t working. Keeps saying “something went wrong”? Still yet to verify my account!

Help

I haven’t been able to access my EE app for 4 months and I don’t know why. I’ve tried contacting the company but it’s just a robot and ends the call

Resolved! How do i view my bill and contract

Does anyone else find that they can't manage their bills on the App or website

I've been with EE for some time now but I cannot find my bills on the App or Website. I have contacted EE on a number of occasions but with no joy. An agent suggested I get paper statements but I found I was paying more for them. Anyone else have th...