EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Hello EE Community! New member joining after 10 years on O2

Just wanted to drop a quick post to introduce myself. I recently made the jump to EE and signed up for the Full Works Unlimited plan.My mobile network history goes back to Giffgaff, which was followed by a solid 10 years with O2. While they served th...

Internet

My internet is not working

Resolved! Payments

On the due date of my bill, I made several attempts to pay using the EE app, the EE website, and the SMS BILL service. All methods were unavailable due to EE technical issues. I have retained screenshots showing the outages and failed payment attempt...

Resolved! Communication

Does this mean the app will recognise who I am and stop saying that I’m not the account holder? It’s a **bleep**e app. Hard work to get anywhere. As for trying to talk to someone… that’s a different matter

Resolved! How to share data while the app is down!!!!!!?

Resolved! website failure

anyone know why the website wont work

Resolved! Daughter abroad

I need to gift my daughter data. EE is down. This is ridiculous. I can't text EE, error message and the offices are closed. I need to gift her ASAP

Roaming

Resolved! When app gonna back up?

When app gonna back up? As I have to pay a bill..

Resolved! Annoying evening app work

Why does the EE app keep going down for maintenance??!!? And why between 10-11pm?it is always at a time I need to control my children’s data and WiFi access and leaves me locked out of control while they are sat on their phones.if you need to take th...