EE app and website

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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Does anyone else find that they can't manage their bills on the App or website

I've been with EE for some time now but I cannot find my bills on the App or Website. I have contacted EE on a number of occasions but with no joy. An agent suggested I get paper statements but I found I was paying more for them. Anyone else have th...

Months-Old Technical Fault - Ticket Closed Without Resolution

Does that work? They refused to do that for me. [Mod edit: title added]

Resolved! EE new app

Hi, have tried on numerous occasions to link my mobile to the app, cleared the data and cache still doesn't work? I take it this app has been updated? Because the original one i no problem with it, any advice gratefully received, ta

Resolved! Application error: a client-side exception has occurred

I am unable to access my account from the website with the following error message:'Application error: a client-side exception has occurred (see the browser console for more information).'The browser cache and cookies have been cleared without succes...

Resolved! URGENT

Hi team hope you are well I need to log in my EE app and I need Proof of usage – which can be an itemised phone bill or a standard document supplied by some mobile companies. few days before I lost my phone so I need to send above details to my...

Mobile phone plan is not showing in app

My mobile phone plan is not showing up in the app.I have tried to link it but it says it is already linked.Have tried logging in and out etc and even deleting the app and trying again but still the same.

Resolved! Turn off safe search

Please tell me how to turn off my safe search before I leave an go to another network

Resolved! Still can't access y account

Spoke to support they said the services are still down and apologised but I haven't been able to access it for months now what is happening?

Resolved! Re: Hi my app not working

I have spoken to EE today as my app won’t work and I can’t log in completely on a pc etc. Can’t see bills or gift data. Apparently I’m not the only one having this issue so am now waiting for tech to contact me to see what can be done.

Resolved! erm app

HELP!I have no access to the EE app every time I try and log in I get a sorry something gone wrong message - I have tried lots of different things - deleted the app made sure it’s upto date - tried with a new account - nothing - there is 3 differen...