Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Have others experienced a really awful experience with EE recently? Their customer service used to be slick and well oiled with a high customer satisfaction. In recent times it has been very hard to get through to anyone and they do not seem to be le...
I’m posting this to warn others and to see if anyone has experienced similar issues. Timeline:July 2025: Renewed my EE mobile contract in store.August–October 2025: Received repeated “Your EE Broadband Bill Is Ready” emails despite not having EE broa...
Hi,I want to buy an UK E-SIM for travellers, since I’m going to visit London next week and I read that the company is reviewed as the most realiable one. It’s being a frustrating experience, because - with different browsers and devices - the website...
Is anybody else finding the WiFi controls don’t work on the iPhone17? I go through the sets, click set up & then just get this screen. It’s so frustrating as we really need WiFi controls in our home & it doesn’t work on either phone!
Hi EE Community,There appears to be a bug in the Service Checker, Report a Problem when entering details about the problem in the data field (it is the last data entry prompt).If you enter any helpful information to assist the technical support, then...
I’m having an issue when checking out with the ‘Spread the cost’ option.I’ve selected the product (MacBook Air M4 15”). I want to pay a lump of £200 and then pay off the rest over 9 months. When I select ‘Apply for EE Finance’ it just loads forever ...
I have recently moved from pay as you go to a contracted eSIM. Since changing over it says my account has been closed and I can’t view anything on my app. I haven’t closed my account or changed my number or anything. Since I can’t view anything I can...
App won't let me control hub or extenders, ee absolutely useless and change the reason for this everything I call them, shambles of a company. So regretting switching over to them. Any advice welcome..tia
