Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
It would be really useful if the EE app included a built-in section for accessing the EE Community directly.Right now, whenever we visit the community via the web, we have to log in repeatedly using passkeys or SMS verification. This adds unnecessary...
When logging into this community site to make this very post, the login page for the password has a section called Passkeys. This is what it says when clicked on:PasskeysPasskeys are a new alternative to passwords.When you set one up, a pair of secur...
I have an elderly relative who has been pushed from BT which she had all her life to EE. She is almost 90 years old and rarely uses a mobile phone. She doesn't use text messages.2FA has been enabled on her account and she is unable to log into her ...
I tired putting on my data on my iPad and it don’t seem to work even though my bill has been paid, doesn’t show 4g on the top right and I reset it still don’t work I don’t get it…….
Every time I want to see my account the app always goes on maintenance and I have spoke to customer service about it and they can't sort out this issue that's been going on since being of the year its a joke with ee also they decided to increase my b...
Hi, When I setup my daughters mobile account, I had my name on it, and Date of Birth and email. I have managed to now change the email address to hers, however I am unable to edit the name or date of birth to hers. I have checked on my own account, ...
I live in Portugal but still use my EE UK phone + sim. I cannot logon to view my bill without being blocked from the site. On my phone app I cannot view my bill as it just shows a loading screen forever.I have called multiple times and I get silence ...
Hi. EE just moved me from my old plan to EE essentals i think its called with home phone.... My old contract now ceased. Tried to link this new account number to my profile but the phone number it wants to verify with is not my current number... Po...
