EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 611708 Views
  • 0 replies
  • 12 Helpful

Resolved! How do I view my account details on the website?

I was transferred to EE from Plusnet yesterday. I'm trying to view my account details/plan details etc. on the website.When I select "broadband > manage my plan", I'm presented with:-We can't load this right nowThere's a problem getting the informati...

FoxRadio by Contributor
  • 235 Views
  • 5 replies
  • 4 Helpful

Resolved! Unable to link products to my online account

I am trying to link products to my account online - Broadband and TV. Every time I try to do this I get an error message asking me to try again later. I keep coming back to try again later and it does the same thing.I have put my account number in - ...

Emma485 by Explorer
  • 651 Views
  • 5 replies
  • 1 Helpful

Hi

I am here with ee for last night 1 year. I really enjoyed with them. 

Resolved! Service down for maintenance

Can't log onto the app or website to control my child's devices and no way to do it locally on the router. Very poor service.We should be able to manage the settings locally. The App seems to be down every time I want to change my kids settings.Very ...