EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 621955 Views
  • 0 replies
  • 14 Helpful

Resolved! Access account

Told personal details dont match account details. Been with EE for two years and Im trying to check monthly bills. Instead I'm bombarded with offers for products I dont want, with no access to basic account information. I want simple information, I'v...

Resolved! App broken again

Aaaaaanddd here we are again. the app is down for yet more repairs my teens have data and broadband past bedtime and i can’t turn them off massive rows about staying off phones are triggered again Thanks EE, you just keep causing problems for my fami...

DJB7 by • Contributor
  • 196 Views
  • 3 replies
  • 5 Helpful

Resolved! Unbilled itemised usage

The EE website is terrible. I pay for itemised billing. Every month for a maximum of a week I can view all unbilled itemised usage be it text message or phone calls even if they aren’t chargeable. After the week all I get is one error message saying ...

kazzy79 by • Investigator
  • 1203 Views
  • 8 replies
  • 2 Helpful