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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 595932 Views
  • 0 replies
  • 12 Helpful

Resolved! Re: Hi my app not working

I have spoken to EE today as my app won’t work and I can’t log in completely on a pc etc. Can’t see bills or gift data. Apparently I’m not the only one having this issue so am now waiting for tech to contact me to see what can be done.

NikkiD7 by Investigator
  • 2039 Views
  • 16 replies
  • 2 Helpful

I am starting to get so annoyed

So it is not just the EE and BT and all the scams and hidden charges and fees , it is almost all companies are loosing the plot. How about treating people right. ??? Customer retention could be huge , customers would be happy, you stupid companies wo...

MartinYork by Valued Contributor
  • 314 Views
  • 4 replies
  • 3 Helpful

Resolved! Unable to see accounts in the App

Been trying for weeks to get visibility of my three accounts in the EE App. Have tried the App on mobile, iPad and also tried to add accounts on website. All fail to add. This was all visible until a few months ago ago.logged a complaint, told its a ...

Ahoohan by Visitor
  • 180 Views
  • 1 replies
  • 1 Helpful

Resolved! App

how long do app updates take I’ve been trying to get into the app all day so I can do my verification but I’m unable too get into it therefore can’t get my phone yet 

RHI110 by Visitor
  • 162 Views
  • 1 replies
  • 0 Helpful

Resolved! Phone number change inquiry

My iPhone bearing the number *********** is currently not working. can I please exchange this phone for a new ee iphone with the number *********** thank you     [Mod edit: Removed phone number and name, edited title]