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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 588129 Views
  • 0 replies
  • 12 Helpful

Resolved! EE perks code not generating

EE perks code is not generating - I wanted to order/upgrade but I can't seem to get the ee perks code to generate.I just get an error message " unable to retrieve code at this current time. if the problem persists please contact your company EE perks...

Resolved! EE app

When will the EE app be up and running? It seems to be out of use/undergoing maintenance work. But when it is working it is still a load of rubbish!! 

RussD83 by Visitor
  • 45 Views
  • 1 replies
  • 1 Helpful

garbge

EE is absolutely garbage I moved from Virgin over to EE I wish I didn’t know because it is absolutely crap There is always problems with it

Resolved! Cant Access bill after already linking my device

Hi All,I need a copy of my bill for ID purposes, having linked my device to my account on the app, im still given no option to view one. It just gives me an option to link my device (Tried doing it again with no luck)Anyone can help? Surely it should...

Crown93 by Explorer
  • 57 Views
  • 4 replies
  • 0 Helpful

Resolved! Re: This service isn’t working right now

This service isn't working right now seems to be a bug in the system. I mean, I cant get to see anything on the portal if I want to manage my services. I have a mobile service and consider adding broadband, but it seems impossible to check. This mess...

Piotr_55 by Visitor
  • 623 Views
  • 13 replies
  • 3 Helpful

Resolved! EE App

I cannot link my number to the app. Do not know why.