EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 611702 Views
  • 0 replies
  • 12 Helpful

Resolved! New Account message when I click profile

Hi I’m getting this message when I click on Profile through the EE App but when I log on via website, no new account message.  Why am I getting this on App only  Thanks in advance  

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alistairmck1 by Established Contributor
  • 155 Views
  • 4 replies
  • 1 Helpful

Website and App are both horrible

Trying to navigate this rubbish website and/or app is driving me insane, if I try to view anything on the app it automatically takes me to the website and asks me to sign in again, then it puts me to the homepage and NOT what I was looking for?I am a...

Billing

Hi, I'm trying to view my bill but this option is not showing on my app. I log in to the app and click 'man age' but there's no 'bil

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zigzta1 by Explorer
  • 93 Views
  • 3 replies
  • 0 Helpful

Resolved! Error message on App

Unable to access app due to error message indicating date of birth is the issue. I have tried calling the number suggested for EE but there is no option for app issues??? 

Thomav by Investigator
  • 158 Views
  • 4 replies
  • 1 Helpful

Login issues now for a year

I’ve not been able to login into the app or website for about 12 months now. Fed up of asking EE about it. Had tickets raised, sent screen shots, been told to delete apps, reload apps, try different browsers,explained the issues over and over again. ...

Resolved! App down again

Well, can’t have a go at me for not being able to pay my bill today so I don’t want any of my services to be stopped because of this