Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi, not sure if anyone is having this issue.Ever since I enabled passkey on my EE account via the app, I've noticed that it allows me to enter my email, then request my biometric login, process it, and then redirect me back to the login page, like it...
Hi, I can’t see my plan add-ons or service packs in the EE app.
Hi I recently upgraded my phone. I have tried to log into the app, using the correct log in details and password and it won't let me, keeps loading back to the log in page? Any ideas please? Thanks
Don’t know if anyone can help or has had similar problems I rang ee yesterday after my device not linking to my app and after a phone call I got told it had been linked and would take 24 hours for my device to appear on my app but still hasn’t happen...
Hi ,I would like to leave positive feedback for a gentleman who works at the Leicester city centre store called Kav.We met him a few years ago when he worked at the Beaumont leys store and had not seen him in a while due the that store being closed.W...
Any cheep deals sim
Is there any way you can have multiple logins to the EE app so both myself and my wife can have a login on our respective phones? I've tried to create another login but when I tried to link to my products, it told me that if I made the link, my other...
Anyone else still not have the online option in the app?I have been waiting since April to get this sorted and still no service showing.
Has anyone got the "something went wrong on our end" error in the app and online? I have been with EE for ten months and STILL haven't had this sorted. I raised three tickets for this. First one said we are working on it, second one said oh yes th...
I have been trying to link my products on the ee app get so far usually to the point where it asks me am I the bill payer when I click yes it then says there is an error and to try again later, I have tried for the last week and have the same problem...
