EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 606911 Views
  • 0 replies
  • 12 Helpful

paying Bill -

Had an email to say my latest bill is due for payment, when i get the the page to pay it, I get the following  

Capture 16-6-26.JPG
jsp2309 by Explorer
  • 187 Views
  • 4 replies
  • 0 Helpful

App not working

Hi my app is not working not been working for about a year now I have unistalled and reinstalled plenty of times each time it asks for email then says their is no passkey I then go through getting a code sent by email and phone it then asks me to set...

Finance options changed

I've been looking at getting one of the TVs on finance. I looked at the beginning of the month, and it allowed me to select up to 48 months repayment option with a deposit on the tv. I didn't have the deposit at the time. Waited a week, went to purch...

Resolved! Website failure

Why is the EE website so poor?Currently in Kos, phone damaged, trying to gift data to wife and daughter to keep us connected and website keeps telling me, we can't display that information at the moment. Everything tries to steer you back to using th...

App crashes yet again

Every week after 9.30pm the bloody app goes down and I can’t access my controls.my kids are left with either no data/wifi when they really need it or full access when I need it off for bedtime.going to move providers as soon as I can.its a joke now, ...

DJB7 by Investigator
  • 284 Views
  • 4 replies
  • 0 Helpful

The issue with downloading bills/invoices

There are multiple reports in this forum of people not being able to access or download their invoices from the EE website.Most of them seem to have a response about clearing cookies and/or cache, trying a different browser and asking if error messag...

sayling_0-1731600221634.png
sayling by Established Contributor
  • 5866 Views
  • 59 replies
  • 21 Helpful

Resolved! Application error: a client-side exception has occurred

No matter which browser I use, on the phone, laptop, or app, I cannot do anything in Manage My Account. It always goes to a blank screen that says "Application error: a client-side exception has occurred".  My husband's account works fine, but mine d...

thisisbrit by Investigator
  • 11159 Views
  • 48 replies
  • 6 Helpful