Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Where can I view my 'Device' plan/bills on the app or online? When I go to the Manage Bills & Payments section, it only lists my 'Plan' bills/payments. I need to change the direct debit for my device. As it keeps coming out before pay day. I'd alread...
Hi,I just wanted to purchase from the website - store.ee.co.uk and just wanted to check if this is legit or a scam. I was looking for a grade A phone. Does anyone have any experience with this webiste buying phones? Please let me know Thank you
Hi everyone, does anyone else have this problem?We have not been able to access our business account since joining EE in December 2024.When we try to link our phone number to the account, it reports that it does not exist. We are charged monthly for ...
Hello all. The 'message us' option has dissapeared for me on the app. I need to see old transcripts as I made a complaint and want to check what they promised as nothing has been done. Has anyone else's message us option dissapeared? Thanks
Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.
I have tried several times to log into the app over last few weeks never ever works. I have tried uninstall and reinstall doesn't work just comes up with "sorry there seems to be a problem" I also try to log onto the website and I can't access anythi...
How can I use live chat? I was on live chat for 4+ hours a couple of weeks ago, upgrading accounts etc…..now I have an issue I can’t even find how to access it! I need access to the chat script I had on March 18th. One EE caller told me he couldn’t ...
I have an Apple Watch and iPhone 15. My phone can’t find the Apple Watch for mobile data but is linked. When I use the fitness on the watch to workout the data is not linking with my phone. How do I resolve this?
How you doing today guys. Got another great plan/deal. Today, 80GBs a month for £13. I'm really pleased. Well can anyone recommend any good sci-fi films or series worth watching. ?
Hi can you give me the amount for my early upgrade for my Apple Watch
