Support using EE to manage your account and check data on-the-go.
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I've tried reinstalling app, resetting password and setting a pin - app continually takes me back to log in screen; website continually give error 'oops can't load information try again'. Been like this for days now and would like a resolution asap
Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...
When I checked app yesterday I noticed that there were no details of my broadband or TV. Missing when I log into browser. The only service showing is my SIM.I spent ages spray with a guide . All good at his end. Reset everything and told it might tak...
I've not been able to access my EE account for months, despite numerous communications with EE support and an escalation to the 'specialist technical team'. I'd be interested to know if anyone else has had this problem or experienced EE's inability t...
I have just joined EE and downloaded the app. I get to the verification code and enter it but it just takes me back to the first log in page. Is there a fix for this? Extremely frustrating!
Hi, I’m having an issue with the EE app. I’m unable to link my current plan/account to the app, so I can’t access my plan details or request anything through the app.Could you please help me link my plan to my EE app account and fix this issue?Thank ...
I am trying to purchase a phone through EE Finance, once I have filled out everything up to my bank details, the button that is pressed to progress from the Banking Details section to the Employment Details section is broken. The button does nothing....
Hi, I’m looking for advice regarding a recent change to my EE SIM-only plan. I previously had a £22 per month SIM-only plan and recently changed to the £47 Full Works Plus plan because I was told it included benefits such as uncapped speeds, Network ...
I've seen the Samsung Galaxy Watch 9 deal on the website, 30% off when you buy an S26. I've tried doing an upgrade to the S26 and adding the watch to my basket at the same time and it wont trigger the deal, it seems to place both in two separate bask...
