EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 599081 Views
  • 0 replies
  • 12 Helpful

Another day another failure of the website

One of the biggest, messiest, crap looking, poorly coded, slow loading, unstable pieces of crap I have ever used. Something like 15 clicks to upgrade or see a bill.  You should fire the person who designed it, it is beyond awful and by design to prev...

New contract

Hi. I received a message that my new document is ready to view this morning. I clicked the link and I didn’t show up then I copy and pasted it and still nothing showed up. So how can I view this link 

CHLOE244 by Investigator
  • 117 Views
  • 0 replies
  • 0 Helpful

EE Finance Application Issue: Disappointing Experience

 I had an extremely disappointing experience with EE and EE Finance.Since last Thursday, I’ve been trying to apply for a PS5 Pro (2TB) priced at £692 with a 24 month 0% interest plan. Every time I submit the application, I see a message saying it’s u...

Resolved! Unable to access tombola site

Since I’ve gone on a contract sim I can’t get onto my tombola site which is a bingo site if I go on someone else’s data it will let me 

Under1 by Visitor
  • 301 Views
  • 1 replies
  • 1 Helpful

Resolved! extra person on account

I have just opened an EE account downloaded the app and waiting for broadband to commence next week.Is there any way to enable my wife, who is absolutely trusted, to have access to the app in her own right, rather than just giving her my security det...

Raywo by Visitor
  • 533 Views
  • 4 replies
  • 1 Helpful

App

Got to be the worst technical company in the world. Nothing works, app,connected devices etc and costs me 93 quid for the privilege.Sort yourself out or I'm going to leave for another crap company 

John_RED5 by Investigator
  • 306 Views
  • 7 replies
  • 3 Helpful