The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts.
You can search the community for posts that might help you. But if you can’t find what you’re looking for, try posting a new community topic.
Contacting us via the EE app
If you’re still having trouble and need to contact us, you can ‘Message us’ or ‘Call us’ via the EE app – you’ll find these options in the ‘Help’ section.
The EE app is the best way to contact us for a more personalised experience.
It also lets you view your bills, upgrade your phone, change your payment & account information. Plus earn rewards, manage and controls your services plus much more.
How to Live Chat
Live chat is exclusive to the EE app. Just select ‘Help’ in the bottom menu, then you’ll see the ‘Message us’ option when its available.
Live chat isn’t available through our Contact Us page.
Other ways to contact us
- You can visit our Contact Us page for other ways to get in touch
- Call us on 150 from your EE mobile or 07953 966 150 from another phone/mobile
- Get in touch through our Facebook, Twitter and Instagram
