Account

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

Wrong name

I have joined EE on my mobile as we use the broadband. My SIM is all connected but when I went to link the product on my app it said error code given name. I put my name instead of my husbands. How can I change this?

HBO Max

Hey I get TNT sports through an add on to my phone contract and can access that through the HBO max app but am curious is there any way to add hbo membership to my account or do I need to have two different accounts for the HBO max app and switch bet...

Did I ring a safe EE number?

I rang 0800 079 8586 to cancel a product.i am concerned after research that it may not have been a safe/legitimate EE number.can anyone confirm either way?

Payment issue

I didnot pay my ee bill and my contract terminated. I wanna pay my bill now but i cannot . While i try to pay the bill through ee app it show nothing there . Anyone please help how i can pay without in store . Thanks

Upgrade Block

I have two mobile numbers, both out of contract. I tried to upgrade both online but when choosing a phone it says no plans are available. I went into the EE store to try upgrade, and they informed me there was a flexpay barrier on the account sayi...

Resolved! charges while in the EU, PAYG and no plan

I have a dumb phone with a little credit for PAYG and no plan (I use it rarely, for sms mainly, no data!).I am going to Italy, and I am very confused with "roaming" :will I need to pay a daily charge whenever I switch it on and it connects to the loc...

Resolved! Where to see the break down of my usage

Good morning.When I log-in, at https://ee.co.uk/manage I see the option "View full usage" but it is takes me to https://ee.co.uk/plans-subscriptions/mobile"" which has no breakdown of my usage. Previously I could see my usage including how many minut...