Account

My order

I have placed an order for airpods on 10th may and i was wondering how long will it take since i need them by Wednesday

The app is not letting me change my inclusive add on???

It's been about 70 days since I got my first add-on, why won't the app let me change it?

Today I spent 60 minutes on chat exploring an upgrade. I was quoted one deal and by the time I'd got through all the questions and answers the guide the told me that deal was no longer available and that very same deal was now an additional £10.It ju...

Messaged 150 asking for itemised billing

Messaged 150 asking for itemised billing and received a standard response, NOT, repeat NOT, answering my request directly. Any more sensible suggestions - such as how to speak to a human being?

I cant buy pack

I try to buy subscription pack for my other nr and I cant pay

Resolved! How do I access online chat

Live chat

Hello, I am trying to access the ee live chat/message but can I heck get access to it. Am trying via the ee app, have tried via messenger and it says to download the ee app! Erm already have. This service from ee is very hit and miss, it needs to be ...

PAYG free boosts not being added on

Can someone please help? I have tried on two occasions to get this sorted through 150, but have not received an answer that I believe!I have an old £1 Talk Pack on PAYG that has been running for YEARS. I top up £5 per month and my weekly text informs...