Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I regularly get messages telling me I e run out of data and my phone crawls to an almost standstill. I ha e being paying for unlocked kore than 2 years and tbh keep fixing it only for it to occur again. I need this permanently sorted.
I paid £16 yesterday for 7 days unlimited data to use while on holiday in Portugal. Today they are texting me to say I need to buy more data. I cannot get through to anyone and my phone only works when I’m in the hotel
Hi, I’m having an issue with my data allowance after moving my SIM to a new iPhone. Overnight I received 24 texts saying I’d used all my data, even though I hadn’t used anything unusual and my plan doesn’t reset until 26th December.It looks like som...
i have been credited 30£ still csnt buy data
National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...
I am quite worried as I turned my phone off at 12:45 pm today and since then I have nothing but issues. 1. lost all connection can’t send any messages or receive any 2. Personal hotspot has disappeared completely won’t let me turn it on or anything I...
I have a unlimited data, minutes and texts pay monthly sim for £20 a month. I needed a payment extension and my data went down to 50gb. I have paid all up to date but now it says my 50gb has ran out and will reset on the 19/01/2026. Why is my mobile ...
I am trying to find out how much data I used last month now that my data allowance has been reset. I looked at my bill but it didn't say (as I didn't use more than the limit I have). Is there a way to access this information on the app or otherwise?
I think it sent the same message 15 times, after that I was trying to buy PLAN05 but it refused to recognise it.
