Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

i pay 2time yesterday and today not accepted the balance

Extremely slow 4g data connection, below 1Mbps most the time

I sighned up for an EE sim as it is advertised as fast speeds, but recently after using allot of internet (i am in hospital) my speeds have seemed to been throttled or put on some sort of data manipulation. I am on an unlimited plan and have been enj...

Resolved! Content lock

Hi, I'm wondering if you can help. I've recently had a new contract and I've shared some data to another number on the account and he's saying that all the data isn't working and when going on the app it's saying something about content lock? I'm str...

Resolved! ftp only working with vpn on ee

HelloI have an frp server with a shared folder On ee data I can only access it through a vpn with other mobile carrier it works fine Why are ee blocking ftp?

What happens to data if you don't use it?

I bought 50gb worth of data on a pay as you go sim, I have only used 6gb of it, but it says I have 50gb until 09/05/25, will I lose 44gb after that?

Resolved! How do I check how much data I currently have?

trying to get a little more data. Phoned up and was

To get a little more Data, I phoned EE and it was suggested I become part of my wife's EE Broadband and mobile deal. Then I was put through to someone else (re-do security after long wait) This person told me that I couldn't change my plan because we...

Data

Resolved! Data Gifting

Good Morning allBeen trying to gift data now since the 27th Feb, still no joy on the app or website, is anyone else having problems. I gift data every month but for some reason I cant this month. Any help please

Unusual traffic message when using Google.

Hi, apologies if this has been asked before. I can’t use Google while connected to WiFi. It blocks the search and then gives message that unusual traffic that goes against Google terms and conditions?? It’s been nearly a week now! How do I stop it h...