Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 177763 Views
  • 50 replies
  • 24 Helpful

how much data have i used

I would like to monitor how much data I am using each month. Can somebody let me know how to access that information?

Mick144 by Visitor
  • 14 Views
  • 1 replies
  • 0 Helpful

No storage left

I have bought mobile data at 8.99 a month but it’s telling me I have no storage left. I have everything set up for using my iCloud but it’s not using it. Most of my storage is system data 

Resolved! Pairing Galaxy Watch 6 LTE on non-Samsung mobile

I have a Galaxy Watch 6 LTE that I'd like to be able to use cellular with my Xiaomi Poco F7 Ultra.I put my SIM in an old Samsung phone in order to get an esim and this worked independently of the phone. I then put the SIM back into my current phone, ...

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KKinder by Investigator
  • 120 Views
  • 9 replies
  • 0 Helpful

Parental Controls - Unintended Blocked Website

Hi EE,I'm writing to flag what I believe is an unintended website block caused by parental controls.The site in question is: https://app.chickenru.shIt's a location-based team scavenger hunt game used for corporate team-building and other events, and...

Data

On the 28th I was ment to pay for my data but they didn’t take the money out of my account dose that mean I get a late payment or something I’ve never don’t it through my back only on gift card I’ve don’t it and I don’t know what’s going on 

Data

I was late to pay my phone bill so my account was suspended but it’s paid in full now but my data isn’t working how do I get it back and running as it’s happened before but never taken this long 

Pages not loading

Hi. I wonder if someone can help with a problem I have regarding mobile data use.My phone shows 4g or 5g but the data connection is basically rubbish. It seems to load but then I am unable to do anything more - if I try and view pages on any site it ...

Janey1965 by Investigator
  • 149 Views
  • 5 replies
  • 2 Helpful

Safe search

Does anyone know why EE has safe search locked on my hand set? Had this happened to anyone else?