Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 214596 Views
  • 50 replies
  • 24 Helpful

Resolved! Apple Watch help

I wish to remove my Apple Watch from my account and stop paying for it as I have updated and got a garming anybody know how to remove Apple Watch from your account ? Thanks 

Resolved! Data Gifting

Hello. I'm trying to gift data to the other phone number on my account but I can't find the option anywhere. The last time I wanted to gift data I had to call and speak on the chat with an agent but now it's too late and can't get in contact with any...

andra000 by • Investigator
  • 1799 Views
  • 11 replies
  • 1 Helpful

National Lottery issue

National Lottery App and OnlineSign in to the app, try to purchase ticket, tells me "You are Offline" Re-sign in, re attempt, again signs me out, says I'm offline check Internet.Tried on Google, done exact same.My signal is absolutely fine!My parenta...

TomCann96 by • Investigator
  • 43179 Views
  • 85 replies
  • 41 Helpful

Resolved! Le3

My data or sim are totally not working   [MOD EDIT - REMOVED FULL POSTCODE FROM THE PUBLIC FORUM]

Resolved! EE remove speed cap of 100m?

Thinking to get an essentials plan but the speed is poor imho of only 100 meg, is there a way to remove the speed cap?

Ddjj44 by • Contributor
  • 6166 Views
  • 10 replies
  • 2 Helpful

Severe local data congestion in Oldham across multiple devices

  Hi all, I’m looking to see if other EE users across Oldham are experiencing severe mobile data issues despite showing strong signal coverage on their devices. Imagine three concentric rings radiating out from Oldham town center: Inner Ring: Direct...

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Velvetpaw by • Investigator
  • 377 Views
  • 16 replies
  • 0 Helpful