Mobile Data

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

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Resolved! Data Gifting

Been trying to gift data for over a week now, when you click the option to gift, the screen turns grey and doesn’t move?

I need to talk to a Human

I have been trying to call EE all day but just get tossed around the website. How do I get to talk to someone please.

Resolved! Full Works Unlimited Sim Only

Find it very misleading to state "no charge Eu Roaming" and then find there's a 50gb FUP?Annoyingly, very nearly fell for this at £29 pcm, which is very good value. But, not as inferred in the advertising banner.

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I need data now

Re: No access to Facebook and Messager

Hi there, I can't access to my Facebook using mobile data, I've got Samsung s23 aultra phone

Resolved! Internet

How do I see when I sent data to my boyfriend

Resolved! Are my speeds being capped or reduced for some reason?

In recent months, I've noticed that my EE speeds are being capped or inexplicably reduced. I suspected this was the case because I've never gotten a speed test to go over 150-200 Mbps for months. It's hardly unusable, but still somewhat annoying, con...

Data usage alert when I'm on unlimited

Hi guys,I received a data usage alert saying some services will become unavailable,but I'm on unlimited plan and signal has completely disappeared and can only use WiFi. Regards Mark

Mobile data signal

I'm told by EE that indoor coverage in my area is "good". I think this means that my signal strength should be in the range: -80 to -89 dBm. Reality is that the very best I can achieve is -100dBm and usually the signal is in the range -110dBm to -1...